Oops-your Palm Pilot crashed, and you need to do a hard reset. You've lost everything on your machine, but never mind, you HotSynced to your desktop, so everything will be restored, right? Wrong. While Palm's default back-up backs up all information in the built-in Palm apps, any other Palm documents and applications you've installed are not backed up, so you could lose a lot of data. BackupBuddy is therefore a must-have. The program installs effortlessly, and it works seamlessly; you won't know it's there until you need it. It restores everything on your Palm Pilot with a single Hot Sync; takes up no memory on your Palm Pilot; supports complete back-ups to more than one PC; interface shows status of back-up/restore while in progress; configurations to multiple users supported; support for Flash ROM; support for Hackmaster apps and optionally archives files and applications deleted from your organiser so they can be reinstalled when needed. The program includes a Help file and an HTML manual.