Confirm Changed Scanner Type

The device type selected is different than the one reported by the device’s driver.  In some cases, a driver may not report its type properly.  For example, a scanner that does not support an automatic document feeder (ADF) attachment may report that it has an ADF.  Another example is that a Digital Camera may incorrectly report itself as a flatbed scanner.

Choose the type that best fits the device you are using.  If you are using a scanner and are not sure whether it has an ADF attached, use the setting reported by the device.  You can always run the Scanner Setup Wizard again and change it if the device doesn’t work as expected.


Driver Type

There are different types of drivers used to access imaging devices.  The Scanner Setup Wizard supports industry standard drivers such as TWAIN and WIA.  By choosing a different driver type, the selection window will be filled with a list of installed drivers for that type.

Choose the type of driver your scanner is intended to work with.  Note: if a driver type is disabled, it is not supported by the application.


Invert Image Colors

The image created by the device may be inverted.  Imaging devices can have different default methods of capturing black and white or color images.  For example, some use 1 to capture white and 0 for black and some use the reverse.  When the device uses a non-standard method the image may look like white text on a black background when it should be black text on a white background.  The same is true for color.  Some devices use higher numbers for bright colors and lower numbers for dark colors and some use the reverse.  If the device doesn’t report which method it uses correctly, the image will look inverted.

Click on the OK button to have the image inverted.  If the resulting image is correct, the application will from then on handle the images created by the device properly.


Missing Image

If the image returned by an imaging device is blank (all black or all white), please make sure a document or photograph has been inserted into the device and try again.


Modify Supported Page Sizes

Imaging devices can support different page sizes so it is up to the device to inform the application what its maximum supported size is.  Usually, the device will support any size smaller than its maximum size.  In some cases, the device does not report this information correctly.  The window you see shows a list of standard page sizes.  If there is a check next to a size, this means that the device’s maximum size is greater than the standard page size and therefore it should be supported.

Please check to see that your device supports all the sizes that are checked.  If a size is not supported, uncheck it.  If a size is not checked but the scanner should support it, you can try checking the box next to it.  If the scanner does not fail on setting that size it will allow it to be added.  If the size cannot be set, a message will indicate this and the size will not be added.