Dungeon Siege Demo Readme File
April 2002
© Gas Powered Games, 2002. All rights reserved.
© Microsoft, 2002. All rights reserved.

Welcome to the Dungeon Siege Demo!
Thank you for downloading the Dungeon Siege Demo from Gas Powered Games and Microsoft. 
This Readme file contains the most recent information concerning the game. It also includes 
late-breaking information not contained in the manual. 

Contents
A.	Setup Issues
B.	Demo Notes
C.	Manual Additions and Revisions
D.	Game Performance Issues
E.	Gameplay and Multiplayer Issues
F.	Configuration Issues
G.	3-D Card Issues
H.	3-D Card Drivers and Manufacturers
I.	Connectivity Issues

A. Setup Issues
Known issues regarding the installation of the game are listed in this section.

Dungeon Siege Demo requires Microsoft® DirectX® 8.1 or later
Please be sure to have DirectX 8.1 or later installed on the computer that will run the 
Dungeon Siege Demo.  DirectX 8.1 is not included with this demo. 
You can get DirectX 8.1 or later at http://www.microsoft.com/directx 

Dungeon Siege Setup Reports Pentium III-M 1GHz and K6-2 350 Through K6-3 550 
Processors as Below Minimum Configuration
During Setup, if your computer’s processor is above 333MHz and you receive the message 
“Dungeon Siege requires a 333MHz or higher processor. Setup has not detected the required 
minimum processor, but will continue”, click OK to continue. Setup does not detect Speed Step 
technology (which allows your processor to run at lower power when the processing load is low), 
but Dungeon Siege will perform normally after installation.

Game Fails to Run after Restarting an Incomplete Setup
If you interrupt Setup while it is installing files, then return to the Setup menu and rerun Setup 
again to completion, Dungeon Siege may not start. To resolve this issue, exit Setup completely 
and rerun Setup from the beginning.

Game Fails to Run after Second Install
If you reinstall on top of a new installation, the executable file may be corrupted and will prevent 
Dungeon Siege from starting. To resolve this issue, copy your saved game files to a safe location 
and uninstall Dungeon Siege, restart the computer, and then reinstall Dungeon Siege.

Game Available to All Users in Windows XP
Whether or not Install for all users is selected during Setup, all users will have access to the 
game after Setup. There is no resolution for this issue at the time of the Dungeon Siege release; 
however, please check http://www.dungeonsiege.com for current game information and the latest 
updates.

Dungeon Siege Requires at Least 200 MB of Swap File to Run.
Dungeon Siege requires the Windows swap file to run. If the available memory and swap file size 
is less than 200 MB you may encounter an error message at startup or “low virtual memory” 
errors during gameplay. To resolve this issue, increase the swap file size or free drive space on 
the drive that contains the swap file.

B. Demo Notes
Notes about the demo are listed below.

Reduced Visual and Audio Quality
In order to compress Dungeon Siege to a reasonable demonstration size, many textures and 
sounds have been heavily degraded from the retail version. The differences are most noticeable 
on high-end systems that have premium sound and graphics. Please note that the retail version 
of Dungeon Siege may look and sound much better, depending on your system.

End of Demo
The Kingdom of Ehb map ends at the ruined entrance to Wesrin Cross. This map represents less 
than 10% of the world that is available in the full retail version of Dungeon Siege.

If your demo contains the sample of the Utraean Peninsula map, that map has been trimmed 
down to the Lord Hovart quest, originating in Elddim (the only starting town available in this 
demo). This map represents less than 10% of the world that is available in the full retail 
version of Dungeon Siege.

PDF Manual
An Adobe Acrobat version of the printed Dungeon Siege manual has been included with this 
demo. Although it is referenced in the manual, ZoneMatch has been disabled in this demo.

In order to open the file, you will need a copy of Adobe Acrobat or Acrobat Reader installed on 
your computer.  Acrobat Reader is a free program that can be downloaded at 
http://www.adobe.com/products/acrobat/readstep.html.

Incompatibility with Other Versions
Multiplayer in this version of the demo is not compatible with the retail version of Dungeon Siege. 
You cannot play a multiplayer game between a computer using this demo and a computer using 
the full retail version of the game.

Single player games saved in this demo are not compatible with the retail version; however, 
multiplayer characters created in this demo are compatible with the retail version.

Microsoft® Windows® 98 Gold
If you are using Windows 98 Gold, and experience issues with launching the demo or saving 
game preferences, you may need to update system files. Running Shfolder.exe, which can be 
found in the install folder, or installing Internet Explorer 6.0 should correct these issues.

C. Mouse Interface 
The basic mouse click commands in Dungeon Siege are set to left-click by default. Advanced 
commands are set to right-click by default. However, some commands can be done by either 
right- or left-clicking. The following table lists these mouse commands.

Category		Action				Command
SELECTION		Select a character		Left-click the character in the world or  
							left-click the Character Portrait.
			Select a group of 		Left-click the ground and hold, then drag
			characters			a box around the characters.
			Add or remove  			CTRL + left-click the characters in the  
			characters from a group		world or left-click the Character
							Portraits. 
			Select multiple items		Left-click the ground and hold, then drag 
							a box around the items.

INTERACTION 		Talk with a non-player 		Left- or right-click the character in the 
WITH NPCs		character (NPC) 		world.

MOVE ORDERS	Move a character or move 	Left-click valid ground.
			characters in formation	
			Guard a party member		Press G while the pointer is hovering  
 							over a friendly character.

FORMATIONS		Display the Formation 		Right-click valid ground and hold.
			Indicator
			Change formations		Hold the right mouse button down and 
							left-click.
			Expand or contract 		Hold the right mouse button and rotate  
			formations			the mouse wheel.
			Rotate a formation		Hold the right mouse button down and  
							move the mouse left or right.
			Set a formation or move in 	Hold the right mouse button down,  
			formation			select any of the formation commands,
							and then release. 
			
MOVING ITEMS 	Open Inventory			Left-click a Character Portrait.
			Pick up an item and attach 	Right-click the item.
			it to the pointer
			Walk over, pick up an item, 	Left-click the item.
			and add it to a character’s 
			Inventory
			Pick up multiple items		With multiple items selected, left-click 
							one of the selected items.
			Move items in the Inventory	Left-click and drag / Left-click (release).
			Buy or sell items		Left-click and drag / Left-click (release) / 
							CTRL+Left-click (Quick buy and sell).
			Equip items in the Inventory	Left-click and drag / 
							Right-click (Quick equip).
			Drop an item			Left-click and drag / CTRL+Left-click.

COMBAT/SPELLS	Attack (moving normally) 	Left-click an enemy.
			Attack (restricting movement)	Right-click an enemy.
			Cast an offensive spell		Left-click / Right-click an enemy.
			Cast a defensive spell		Right-click a friendly character in the 
							world or a friendly Character Portrait.
			Cast a summoning spell		Right-click valid ground.

MULTIPLAYER ONLY	Guard another player		Left-click a friendly Character Portrait or  
							press G while the pointer is hovering 
							over a friendly character in the world.
			Cast a beneficial spell on 	Right-click a friendly character in the  
			another player			world or right-click the Character 
							Portrait.
			
D. Game Performance Issues
Known issues regarding the performance or speed of the game are listed in this section.

Game Slows Down When Many Characters Are Onscreen
If the game seems to slow down when many characters are onscreen, try the following:

1.	Click Game Options.
2.	Click Video.
3.	In the Shadows list, select Simple or Party Complex. Selecting Party Complex 
	means that only party members will cast complex shadows. Selecting All Complex 
	means that all creatures and characters will cast complex shadows, which may slow 
	game performance.
 
“Raise App Priority”
In the Options/Game menu, there is an option called Raise App Priority. Raising the 
application priority commands Windows to give Dungeon Siege more attention than other 
applications running on the system. This may smooth out the frame rate if many applications are 
running in the background, but it can also 'starve' applications of processor time 
(such as Internet Connection Sharing and some keyboard drivers). If you see any unexpected 
behavior after enabling this feature, try turning it off.

E. Gameplay and Multiplayer Issues
Known issues about game play, the user interface, and multiplayer are listed in this section.

Power Loss While Saving Game Results in Corrupted File
If your computer loses power while you’re saving a game, the save game file may become 
corrupted. To restore your game: 

1.	Restart Dungeon Siege.
2.	Click Single Player.
3.	Click Load Game.
4.	Delete the most recently saved game.
5.	Load Auto-save or any other saved game.

Power Loss While Auto-Saving in Multiplayer Game Results in Corrupted File
Certain actions in the game force the character attributes to be saved (for example, when you 
trade items between characters). If your computer loses power while saving a multiplayer game, 
the game file may become corrupted. This can also occur during power-save mode if you have 
your screen saver selected to power down your computer. To resolve this issue: 

1. 	Exit Dungeon Siege.
2. 	Navigate to My Documents\Dungeon Siege\Save.
3. 	Find the file with an extension ".dsparty.bak". This is the back-up to your multiplayer 
	game.
4.	Edit the name of the file to remove the ".bak" only.
5. 	Restart Dungeon Siege.

Only Four Players Should Join a Game Hosted via a 56k Modem
Only four players in total should be in a game that is hosted by a computer that connects via a 
56k modem (one host and three guests). To start a multiplayer game with more than four players, 
it is highly recommended that the host connect through a broadband connection (DSL or cable) 
or a LAN.

Users Should Not Unpause a Game While Syncing
During a multiplayer game, if the network delay icon appears on the host’s screen, the client 
machines are synchronizing data with the host machine. Players should not unpause the game 
while syncing is in progress.
 
Limitations on Follow Command 
You cannot issue the Follow command to a single character in a party. All party members act 
according to the current Follow command (applies to Single Player only). You can, however, 
disable Follow mode and issue individual Guard commands to party members.

Items Dropped Have Limited Time
Most items dropped in the world expire and disappear after 10 minutes.  

Host Should Not Change Display Resolution
If the host changes the display resolution during a multiplayer game, the game must reload all 
of the textures from the hard drive. The game pauses during this process and does not display 
any messages. It is possible that the host's computer can take too long to load the textures and 
that clients will disconnect due to a network time out.

DirectPlay Fails with Auto-Configured IP Addresses in Windows Me, Windows 2000, 
or Windows XP
DirectPlay will fail to host or join games on a computer that becomes a member of a network 
using the “Auto-configuration IP Address” feature of Windows Me, Windows 2000, or 
Windows XP. To resolve this issue, manually configure the IP addresses of the machines 
on the network. The following Microsoft Knowledge Base articles may help:

· 	How to Troubleshoot TCP/IP Connectivity with Windows XP (Q314067)
  	http://support.microsoft.com/search/preview.aspx?scid=kb;en-us;Q314067

· 	Troubleshooting Home Networking in Windows XP (Q308007)
  	http://support.microsoft.com/search/preview.aspx?scid=kb;en-us;Q308007

· 	How to Change the IP Address of a Network Adapter in Windows 2000 (Q308199)
 	http://support.microsoft.com/search/preview.aspx?scid=kb;en-us;Q308199

·	How to Diagnose and Test TCP/IP or NetBIOS Network Connections in Windows 2000 
  	(Q300986)
 	http://support.microsoft.com/search/preview.aspx?scid=kb;en-us;Q300986

If you speak to a Product Support engineer, they may ask you to add one or more of the following 
commands to the Target field command line.

Command		Result
nosound=true		Turns off all sounds including music.
nointro=true		Disables the Microsoft and GPG logo movies.
fullscreen=false		Forces the application to run in windowed mode.
height=xxxx		Forces the game to run at xxxx resolution height.
width=xxxx		Forces the game to run at xxxx resolution width.
bpp=xx			Forces the game to run in a specific color depth. 16 and 32 are the 
			parameters.
verifydata=true		Instructs Dungeon Siege to verify the integrity of its executable and 
			resource data when it starts up. This will take time to run and will show 
			a dialog box after verification of each file. If the test indicates that a file 
			is corrupted, try reinstalling the game. Note: Turn this option off after 
			using it.
vsync=false		Disables video vsync if it is supported, which can increase the
			frame rate. 
bltonly=true		Forces blt mode instead of flip (to work around nVidia blinking problem 
			with older drivers).
aa_screenshots=true	Uses anti-aliasing when rendering a screen shot (may crash system 
			with older drivers). This feature is off by default.
nospacecheck=true	Skips the free disk space and available memory checks on startup.
simplerender=true	Forces simple rendering mode. This disables multitexturing and is 
			necessary to eliminate rendering problems for some video card/driver 
			combinations.
asynccursor=false	Disables the asynchronous cursor. This will increase the frame rate but 
			will slow mouse response time.
turtle=true		Enables auto-disconnect from a multiplayer session when a machine 
			times out (i.e., is not heard from for a long time). This feature is on by 
			default. Setting turtle=false will turn off auto-disconnection. Changing 
			this option is not recommended.

Some Functions Are Not Assigned to Hotkeys
The following functions do not have default hotkeys key assigned to them.  You can assign 
hotkeys to these functions by clicking the Options button (on the Main menu), choosing the 
Input tab, and then clicking the Hotkeys button.

· 	Cycle Active Spell 1
· 	Cycle Active Spell 2
· 	Move
· 	Close Dialogs

In addition, all of the mouse functions are not labeled as "mouse button 1" or "mouse button 2," 
even though they are assigned as such.

F. Configuration Issues
Any known hardware and operating system configuration issues (except 3-D card and 
connectivity issues) are listed in this section. 3-D card and connectivity issues are listed later  
in this Readme file.

Creative SB Live! Sound Card Issues
You may find that you cannot enable EAX even though you have the latest drivers installed. 
To resolve this issue, uninstall the drivers, install the Liveware! Software from Creative Labs, and 
then reinstall the latest drivers. You must install the new drivers after you install Liveware!
 
Logitech Mouse Wheel Does Not Allow You to Zoom in Game
You may find that scrolling the mouse wheel on a Logitech mouse does not allow you to zoom. 
To resolve this issue, perform the following steps:

1.	Update the driver for your mouse from http://www.logitech.com.
2.	After updating the driver, restart your computer.
3.	Once back in Windows, right click on the Logitech mouse icon in the taskbar and select 
	Properties.
4.	Click the Buttons tab.
5.	Make sure WebWheel is selected in the #2 Option.
6.	Under the Scroller section, select Use MSOffice Compatibility Scroll Only and Scroll 
	in Active Window Only.

Multiple Monitors
On a multiple monitor system, it is recommended that you run Dungeon Siege on the primary 
display.

nVidia nForce Audio Card Issues
If you have an nVidia nForce audio card, sounds may loop when you launch or play 
Dungeon Siege. To resolve this issue, download and install the latest audio drivers from nVidia, 
or lower the hardware acceleration for your audio device through the 
Windows Multimedia Properties located in the Control Panel.

Windows 2000 Stability Issues
Stability issues may arise when you run multimedia applications at full screen in Windows 2000. 
To resolve this issue, download and install the latest certified drivers for your video card.

Windows 2000 Service Pack
If you are experiencing problems on a Windows 2000 machine and you have already updated your 
video drivers, download and install the Windows 2000 Service Pack version 2 or later.

Restoring Default Settings Does not Always Work on Minimum Configuration Machines
Some options do not restore correctly on machines with the minimum configuration when you 
click Default. This is a known issue for which there is no resolution at this time; however, please 
check http://www.dungeonsiege.com for current game information and the latest updates.

No Sound Selection Requires Manual Restoration of Sound
If you are experiencing problems with sound, you can shut off sounds from outside the game 
through the Dungeon Siege No Sound option in the Start menu. Once you do this, however, 
sound is off permanently until you turn it back on inside the game. To turn sounds on in the game:

1. 	Click the Options button.
2. 	Click the Audio tab.
3.	Click the Sound button (it should now read ON).
 
G. 3-D Graphics Card Issues
Any known 3-D graphics hardware configuration issues are listed in this section.

3-D Acceleration Not Available
When you attempt to enable 3-D acceleration in Dungeon Siege, you may receive the following 
error: “Dungeon Siege cannot work properly with your computer's 3-D acceleration hardware. 
Please consult your documentation for help.”

This may happen if your video drivers, hardware, or operating system do not support Direct3D.
To determine whether Direct3D is available:

1.	Click Start and then click Run.
2.	Type dxdiag and then click OK.
3.	Click the Display tab.

If Direct3D Acceleration is Not Available, then you may be able to resolve this problem by  
closing NetMeeting (if running), installing newer video drivers, updating your video hardware, 
raising video hardware acceleration, reinstalling DirectX, or using a different operating system.

If Direct3D Acceleration is set to Disabled, then click the Enable button to make it available for 
this game.

Specific 3-D Graphic Accelerator Issues
There are a number of known issues for 3-D graphics accelerators. If a problem affects all or  
most cards of a particular chipset, the chipset is listed below. If the issue only affects specific 
cards of  a chipset, then the card name and chipset are listed. It is usually a good practice to 
get the latest certified drivers for all of your hardware (unless otherwise noted below).

·	All video cards running in 32-bit mode: Effects like smoke and waterfall mist may 
	appear too dark when viewed from a distance. Drivers available at the time of the 
	Dungeon Siege release did not solve this problem. To resolve this issue, download and 
	install the latest drivers from the appropriate manufacturer.

·	3DFx Velocity 100: The character shadows are corrupted when complex shadows are 
	turned on. To resolve this issue, turn off complex shadows in the Options/Video menu or 
	download and install the latest drivers from http://www.voodoofiles.com.

·	3DFx Voodoo 2: The gamma adjustment slider is not working and there are slight 
	texture corruptions. To resolve this issue, download and install the latest drivers from 
	http://www.voodoofiles.com.

·	3DFx Voodoo 3: The shadow graphics are corrupted. To resolve this issue, turn off 
	complex shadows in the Options/Video menu or download and install the latest retail 
	drivers from http://www.voodoofiles.com.

·	3DFx Voodoo 3: When running the game in full screen there are two black flashes that 
	occur during the "preparing world" screen. The drivers that were available at the time of 
	the Dungeon Siege release did not solve this problem. To resolve this issue, download 
	and install the latest drivers from http://www.voodoofiles.com.

·	3DFx Voodoo 3: The mouse pointer does not appear in the game. To resolve this issue, 
	download and install the latest retail drivers from http://www.voodoofiles.com.

·	3DFx Voodoo 3: The effects for the Charmed spell do not render correctly. The drivers 
	that were available at the time of the Dungeon Siege release did not solve this problem. 
	Download and install the latest drivers from http://www.voodoofiles.com. 
 
·	3DFx Voodoo 3: The lava appears as a grid instead of smooth. The drivers that were 
	available at the time of the Dungeon Siege release did not solve this problem. To resolve 
	these issues, download and install the latest drivers from http://www.voodoofiles.com.

·	3DFx Voodoo 3 3000: The lava polygon texturing is corrupted or appears blocky. The 
	drivers that were available at the time of the Dungeon Siege release did not solve this 
	problem. To resolve this issue, download and install the latest drivers from 
	http://www.voodoofiles.com.

·	3DFx Voodoo 5 5500 In Windows XP: Waterfalls, lava rocks, and fog have graphics 
	corruption. The drivers that were available at the time of the Dungeon Siege release did 
	not solve this problem. The 1.04.00 driver from 3Dfx works the best. To resolve this  
	issue, download and install the 1.04.00 driver from http://www.voodoofiles.com.

·	Aopen PA3000: When attempting to launch Dungeon Siege, the game stops responding. 
	To resolve this issue, download and install the latest drivers from Aopen.

·	ASUS V-2470 (Intel i740): The screen is black when using retail drivers for this video 
	card. Dungeon Siege may stop responding if you toggle (ALT+TAB) out of the game and 
	then toggle back. The drivers available at the time of the Dungeon Siege release did not 
	solve this problem. To resolve this issue, download and install the latest drivers from
	Intel. 
	
·	ASUS V-3800 Ultra: The game will not launch in Windows 2000. A fatal exception error 
	is generated. To resolve this issue, download and install the latest retail drivers from 
	ASUS and nVidia.

·	ASUS V-7700 Geforce2: Slight in-game corruption relating to shadowing effects occurs. 
	To resolve this issue, download and install the latest retail drivers from ASUS or turn off 
	complex shadows in the Options/Video menu.

·	ATI RADEON 8500: Corrupt cinematic and in game textures may occur due to improper 
	blending effects. To resolve this issue, download and install the latest retail drivers from 
	ATI and turn off the Smoothvision feature.

	To turn off Smoothvision:
	
	1.	Click Start, then Settings, and then Control Panel.
	2.	In Control Panel, click Display.
	3.	Click the Settings tab.
	4.	Click Advanced.
	5.	Click the Direct3D tab.
	6.	Click SmoothVision and change the Anti-aliasing option to Application 
		preference or Always off.

·	ATI RADEON 8500: Corrupt textures may appear when viewing the MegaMap. 
	To resolve this issue, download and install the latest retail drivers from ATI.

·	ATI RADEON VE: Waterfall effects do not work. The drivers that were available at the 
	time of the Dungeon Siege release did not solve this problem. To resolve this issue, 
	download and install the latest drivers from ATI.

·	Creative 3D Blaster Riva TnT 2 Ultra: A fatal error occurs and the game will not start. 
	To resolve this issue, download and install the latest drivers from Creative Labs.

·	Creative Blaster Riva TNT: The main menu Option backgrounds become invisible. 
	To resolve this issue, download and install the latest retail drivers from Creative Labs.

·	Diamond Monster Fusion: Trees do not fade away when you run up to them. To resolve 
	this issue, download and install the latest reference drivers from S3.

·	Diamond Monster Fusion: The game loads slowly and a black screen is rendered 
	(you can hear the game music in the back ground).  By pressing ALT+TAB to leave 
	Dungeon Siege and then ALT+TAB to return, the game appears correctly and you can 
	enter the game world. To resolve this issue, download and install the latest reference 
	drivers from S3.

·	Diamond Monster Fusion: The gamma correction slider does not work. The MegaMap 
	is black. There is a corrupted font in the Options menu. You cannot select complex 
	shadows. The water effects are not correct. The drivers that were available at the time 
	of the Dungeon Siege release resolved all but the water problems. To resolve the water  
	issue, download and install the latest reference drivers from S3.

·	Diamond Speedstar A90: Graphics on the Hero are corrupted if 32 bit display settings 
	are chosen. To resolve this issue, set the filtering to bilinear in the Display settings.

·	Diamond Stealth II G460: The game stops responding when you use ALT+TAB to 
	switch to a different application and then ALT+TAB to return to the game. To resolve this 
	issue, download and install the latest reference drivers from S3.

·	Diamond Viper II Z-200: Running Dungeon Siege may restart your computer. If you 
	have a VIA motherboard, download and install the latest '4in1' AGP drivers for that 
	motherboard. You should also download and install the latest retail drivers from 
	S3 (Sonicblue).

·	Diamond Viper V550: When you start the game, the screen goes black, forcing you to 
	restart. To resolve this issue, download and install the latest retail or reference drivers 
	from S3.

·	Diamond Viper V770 TNT2: The game stops responding or exits when it is running in 
	full screen. To resolve this issue, download and install the latest retail or reference drivers
	from S3.

·	ELSA Erazor III: A fatal error occurs and the game will not start. To resolve this issue, 
	download and install the latest retail drivers from ELSA.

·	ELSA Erazor X: The graphics of your hero character lose textures. To resolve this issue,
	download and install the latest retail drivers from ELSA.

·	ELSA Gladiac, GLoria II-64, Erazor X²: The viewable area of the MegaMap appears 
	black. To resolve this issue, download and install the latest reference drivers from ELSA.

·	ELSA Gladiac: The top HUD is projected as a shadow around the main character when 
	complex shadows are turned on. To resolve this issue, download and install the latest 
	retail drivers from ELSA.

·	ELSA Gladiac: The game stops responding when you switch to complex shadows and 
	then try to exit the game. To resolve this issue, download and install the latest retail 
	drivers from ELSA.

·	GeForce 256: The MegaMap textures do not display. To resolve this issue, download 
	and install the latest reference drivers from nVidia.

·	GeForce 3: Dungeon Siege does not start or gives a Direct3D error. DirectX 8.1 has a 
	DirectX Diagnostic tool (DXDiag.exe) that can tell you whether D3D components are 
	enabled or disabled. Run DXDiag before updating your video drivers or contacting 
	support.

	To run DXDiag:

	1.	Click Start and then click Run.
	2.	Type dxdiag and then click OK.
	3.	Click the Display tab.
	4.	Under DirectX Features make sure that all are enabled.

·	GeForce 3: Having Quincunx anti-aliasing enabled causes a blurry square around the 
	pointer. The drivers that were available at the time of the Dungeon Siege release did not 
	solve this problem. To resolve this issue, download and install the latest drivers from 
	nVidia.

·	Hercules 3D Prophet: The game world does not load properly (screen may be black). 
	To resolve this issue, download and install the latest retail drivers from Hercules or the 
	latest reference drivers from nVidia.

·	Hercules 3D Prophet: The game generates a fatal exception error when you start it. To 
	resolve this issue, download and install the latest retail drivers from Hercules or the latest 
	reference drivers from nVidia.

·	Hercules 3D Prophet: Fog is dissipating completely in the MegaMap view. Some areas 
	of the fog flash in and out even after you have crossed over the area. In other places 
	(especially around the water and lava) the fog never disappears. To resolve these issues, 
	download and install the latest retail drivers from Hercules or nVidia.

·	Intel 82815 Graphics Controller: An Ice Warrior’s shadows are partially blocked when 
	your Hero overlaps him. The drivers available at the time of the Dungeon Siege release 
	did not solve this problem. To resolve this issue, download and install the latest drivers 
	from Intel.

·	Matrox Marvel G-400: A portion of the rock wall looks like the lava. To resolve this issue, 
	download and install the latest retail drivers from Matrox.

·	Matrox Millennium G200: The mist from the waterfalls looks like smoke. To resolve this 
	issue, download and install the latest retail drivers from Matrox.

·	Matrox Millennium G200: The graphics are corrupted around the character in the 
	Choose Hero screen and around the Character Portrait during game play. To resolve this 
	issue, download and install the latest retail drivers from Matrox.

·	Matrox Millennium G450: The game stops responding or exits. When DualHead is 
	enabled and Dungeon Siege is running in windowed mode, the desktop resolution must 
	be set to at least 800 X 600. To resolve issue, run in full screen mode or set the Windows 
	desktop resolution to 800 X 600 or higher. If you are attempting to run in a window, make 
	sure your desktop is set to a bit depth supported by this video card.

·	Number Nine SR9 Pro: You cannot enter a name in the Hero Name field. To resolve this 
	issue, download and install the latest drivers from Number Nine Visual Technology.

·	Number Nine SR9 Pro: The mouse pointer does not appear in the game. To resolve 
	this issue, download and install the latest reference drivers from Number Nine Visual 
	Technology.

·	Number Nine Revolution 3D: Shadows and the green locater ring are rendered multiple 
	times. Flowing river and lava textures do not appear. Flashing triangles appear as your 
	character moves through the world. The drivers that were available at the time of the 
	Dungeon Siege release did not solve these problems. To resolve these issues, download 
	and install the latest drivers from Number Nine Visual Technology.

·	nVidia (various): When you attempt to log in to a password protected screensaver that 
	is running at the same time as Dungeon Siege, or attempt to return to the game from the 
	Windows Security menu in Windows 2000 or Windows XP, the game may stop 
	responding or exit. At the time of the Dungeon Siege release there was no known 
	resolution for this issue. It is recommended that you turn off your screensaver and do not 
	use the Windows Security menu while playing Dungeon Siege.

·	nVidia RIVA TNT2 (all): When you are running the game in full screen there are two 
	black flashes that occur during the "preparing world" screen. The drivers that were 
	available at the time of the Dungeon Siege release did not solve this problem. To resolve 
	this issue, download and install the latest drivers from nVidia.

·	nVidia RIVA TNT2 Model 64/Model 64 Pro: A fatal exception occurs during the credits. 
	The drivers that were available at the time of the Dungeon Siege release did not solve  
	this problem. To resolve this issue, reduce the display settings to 16 bit in the Display  
	options or download and install the latest drivers from nVidia.

·	STB Velocity 4400: When you force 32 bit settings on this card, the graphics are 
	corrupted. This card only supports 16 bit settings. To resolve this issue, use only 16 bit 
	settings in the Display options.

·	STB nVidia ZX 8MB: Some graphics are corrupted. The memory on this card is below 
	the minimum configuration for Dungeon Siege. To resolve this issue, update your video 
	card.

·	ST Kyro: A Critical Error or Fatal Error occurs when you change the game resolution. 
	To resolve this issue, download and install the latest retail drivers from ST.

·	Trident Blade XP: No waterfall effects are visible. To resolve this issue, download and 
	install the latest drivers from Trident Microsystems.

·	VIA motherboard chipset:  Instability problems may occur when playing any 3-D game 
	at full screen. To resolve this issue, download and install the latest motherboard drivers, 
	or visit http://www.viatech.com for the latest 4-1 drivers specific for your motherboard 
	chipset. You can also visit the Windows Update page for drivers and compatibility.

H. Graphics Card Drivers and Manufacturers
Make sure that you have the latest drivers from the manufacturer of your video card. Many of the 
issues listed in this document can be resolved if you install the latest drivers. Listed below are 
the Web sites for some common video card manufacturers. Please note that some or all of the 
cards produced by a particular manufacturer may not be supported by Dungeon Siege.

·	3dfx Interactive - http://www.voodoofiles.com /
·	3Dlabs - http://www.3dlabs.com/
·	Aopen - http://www.aopen.com/
·	Asus - http://www.asus.com/
·	ATI - http://support.atitech.ca/
·	Aztech Labs - http://www.aztech.com/
·	Canopus - http://www.canopuscorp.com/
·	Creative Labs - http://www.creativelabs.com/
·	Elsa Technology - http://www.elsa.de/
·	Gateway 2000 - http://www.gw2k.com/
·	Guillemot - http://www.guillemot.com/
·	Hercules (see Guillemot) - http://www.guillemot.com/
·	I/O Magic - http://www.iomagic.com/
·	Intergraph (see 3Dlabs) - http://www.3dlabs.com/
·	Jaton - http://www.jaton.com/
·	Leadtek - http://www.leadtek.com/
·	Matrox - http://www.matrox.com/
·	Number Nine - http://www.nine.com/
·	nVidia - http://www.nvidia.com/
·	Orchid (see S3) - http://www.s3.com/
·	S3 Incorporated - http://www.s3.com/
·	SiS - http://www.sis.com.tw/
·	Silicon Integrated Systems Corporation (SiS) - http://www.sis.com.tw/
·	STB (see 3dfx Interactive) - http://www.3dfx.com/
·	ST (Kryo) - http://eu.st.com/stonline/prodpres/graphic/kyro/default.htm
·	Trident Microsystems, Inc. - http://www.tridentmicro.com/index.html
·	VIA Technologies - http://www.viatech.com/
·	VideoLogic - http://www.videologic.com/
 
I. Connectivity Issues
The most common connectivity issues are listed below.

Playing Dungeon Siege on a Network
To play Dungeon Siege through a firewall, a proxy server, Network Address Translation (NAT), 
or Internet Connection Sharing (ICS), you may need to specify the port through which you are 
playing. See the Knowledge Base article at 
http://support.microsoft.com/default.aspx?scid=kb;en-us;Q240429 for more information 
(you can find a more advanced article at http://support.microsoft.com/default.aspx?scid=kb;en-us;Q240429). 
There is no guarantee that Dungeon Siege multiplayer will work through a firewall. If you are 
behind a firewall, you may need to temporarily turn the firewall off to play Dungeon Siege
over a network.

Windows Me/XP Internet Connection Sharing
Multiplayer clients cannot join consistently when trying to connect in Dungeon Siege using 
Internet Connection Sharing under Windows Me or Windows XP. At the time of the 
Dungeon Siege release, there is no resolution for this issue; however, please check 
http://www.dungeonsiege.com for current game information and the latest updates.

Unavailable IP Address is Displayed at Settings Summary Screen
If the host machine has more than 2 Ethernet adapters, an unavailable IP address may be 
displayed at the Settings Summary pane. At the time of the Dungeon Siege release, there is no 
resolution for this issue; however, please check http://www.dungeonsiege.com for current game 
information and the latest updates.

Playing Dungeon Siege Online behind a NAT (Network Address Translation) or firewall
If you use a broadband connection, you may encounter problems when trying to play 
Dungeon Siege on systems using Network Address Translation (NAT). If your system uses NAT 
you will not be able to host games of Dungeon Siege. However, you will typically be able join 
games hosted by users whose systems do not employ a NAT.

You can overcome this problem by reprogramming your NAT to redirect all external network  
traffic to a specific host on the internal network. Be aware that you can only have a single  
server behind the NAT. Port forwarding circumvents many of the security features of your NAT.
 
Alternatively you can enable specific ports. Dungeon Siege uses DirectPlay 8.1, which typically 
uses ports 6073, 2302, and 2300.

Game Session Ports

·	6073 UDP - Primary: Inbound for Hosting, Outbound for Joining
·	2302-2400 UDP - Secondary: Inbound
·	2302-2400 UDP - Secondary: Outbound

Please consult your NAT documentation for specific information on port forwarding.

For more information on NAT please see the article at 
http://msdn.microsoft.com/library/default.asp?url=/library/en-us/dx8_c/directx_cpp/Play/Understand/Networking/nats.asp.