ImageWalker Support

When reporting a bug please supply the following details:

• Your email address
• The version of the software you are running (This can be found on the about box; click on About ImageWalker under the help menu )
• The operating system you are running (Windows 95/98/NT/2000)
• The version (if any) of Internet Explorer installed on you computer

NOTE: The ImageWalker program can automatically provide the above information. To see this information click Bug Report under the help menu.

For General Support Questions:

• Many support questions are already answered in the FAQ. Please read it.
• Email Support@ImageWalker.com with the details of your query or problem.

Some Known Bugs

• The folders tree view does not refresh when you create or remove folders. You must press F5 or click refresh to update the tree.
• BMP Files sometimes have reversed colors. Please send me BMP files that cause this problem.
• From time to time Twain operations cause a GPF. If anyone can reproduce this let me know how.
• When playing a MP3 or AVI file the position indicator does not update. I don't know why?