Blocking spam

Spam Blocker filters out unsolicited communications from senders who are not on your contact list. By default, Spam Blocker is enabled only when the IM Security level is set to High. However, you can customize your settings to enable Spam Blocker for a particular service regardless of the protection level.

You will not see visual confirmation that Zone Labs security software blocked an incoming message, however, you can refer to the log to determine the sender's identity. If you want to receive future messages from the sender, be sure to add the sender's ID to the contact list for each of your instant messaging programs. Blocked messages appear in the Log Viewer with "A message from someone not on your contact list was blocked" in the Type column.

To enable or disable Spam Blocker for a particular service:

Select Security|Settings.


Locate the instant messaging service you want to customize, then click in the Spam Blocker column.


Choose On or Off.