Using remote control programs

If your computer is either the host or the client of a remote access system such as PCAnywhere or Timbuktu:

Add the IP address(es) of the hosts or clients to which you connect to your Trusted Zone. See Adding to the Trusted Zone .


Add the subnet of the network you are accessing remotely to your Trusted Zone. See Adding to the Trusted Zone .


If a dynamic IP address is assigned to the remote machine, add the DHCP server address or range of addresses to the Trusted Zone.

If your remote control client or host is on a network not under your control (for example on a business or university LAN), perimeter firewalls or other features of the network may prevent you from connecting. If you still have problems connecting after following the instructions above, contact your network administrator for assistance.