Instant Messaging alerts

This section provides an explanation of the types of alert messages that may appear during an instant messaging session that is protected by Zone Labs security software.

The table below lists the alert messages that can appear when using Zone Labs security software. Consult the table for an explanation of why these alerts appear and to determine whether any action is required on your part. All alert messages appear in brackets [ ] in your instant messaging window.

Alert messages displayed when using Zone Labs security software
Alert text
Explanation
Session not encrypted due to ID/name mismatch in a certificate
This alert appears when the digital certificate used by ZoneAlarm Security Suite to encrypt your conversation with a contact does not match the contact's instant messaging ID.
Voice transmission was blocked. To allow voice conversations, please modify your security settings
This alert appears when you have blocked audio transmission and you attempt to initiate a voice conversation with a contact.
A file transfer was blocked. To allow file transfers, please modify your security settings
This alert appears when you have blocked file transfers and you attempt to send a file to a contact
Video transmission as blocked. To allow video transmissions, please modify your security settings
This alert appears when you have blocked video transmission and you attempt to send a video file to a contact
Potentially harmful formatting or scripting was removed from the message
This alert appears when a contact sends you a message that contains potentially harmful formatting or scripting.
Message discarded due to potentially harmful content
This alert appears when the message being received is malformed, which is often a sign of an attempted buffer overflow attack.
Encryption is disabled. To enable encryption, please modify your security settings
This alert appears when you have disabled encryption and are having an instant messaging conversation with a contact who is protected by ZoneAlarm Security Suite with encryption enabled.
Encrypted session negotiation failed
This alert appears when ZoneAlarm Security Suite is unable to encrypt an instant messaging session. This may occasionally occur in busy network traffic conditions. ZoneAlarm Security Suite will make repeated attempts to re-establish the secure session. Often, restarting the instant messaging program resolves the issue.
Session not encrypted because [contact's IM ID] disabled encryption
This alert appears when you have encryption enabled, but your contact has disabled encryption.
Session not encrypted because [contact's IM ID] is not protected by ZoneAlarm Security Suite
This alert appears in your instant messaging window when you are having a conversation with a contact who is not using ZoneAlarm Security Suite
Information about [description] was removed from your previous message in compliance with your ID Lock settings
This alert appears when you attempt to transmit information that is stored in myVAULT. The description of the item as it appears in myVAULT is displayed between brackets.
Link removed
This alert appears in the message recipients's window in place of a removed link.
Session encrypted
This alert appears at the beginning of an encrypted instant messaging conversation.
Potentially harmful content was removed from this message
This alert is appended to the filtered message.
Your message was blocked because you are not on [contact's IM ID]'s contact list
This alert appears when you attempt to send a message to someone who has Spam Blocker enabled, but who does not have you on his or her contact list.
A file transfer on [contact's IM ID]'s PC was blocked
This alert appears when you attempt to send a file to a contact, but the contact has blocked file transfers in ZoneAlarm Security Suite.
Video transmission on [contact's IM ID]'s PC was blocked
This alert appears when a you attempt to transmit video to a contact, but the contact has blocked video transmission.
Potentially harmful formatting or scripting was removed from your last message
This alert appears when your contact set the Inbound protection option for Tags to Block, and you attempt to send a message to a contact that includes formatting or scripting.
A potentially harmful link was removed from your last message
This alert appears when your contact set the Inbound protection option for Active to Block, and you attempt to send a message to a contact that includes an executable link.


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