Infected data

The Infected Data area of the Scan details dialog provides a summary of any infections found during the scan, including the type of infection, the virus, worm, or trojan that caused the infection, the status of the infection, and the location of the infected item.

Figure 7-4: Infected Data details

Type

This column describes the type of item that was infected. Possible values for this column include

Infection

The name of the virus, worm, or trojan that caused the infection.

Status

Tells you whether the file has been repaired, deleted, or remains infected. Table 7-5 below provides a list of the messages you may see in this column, along with their explanations.

Infection status messages
Message
Explanation
Scanning
The file is being scanned.
Infected
The file is infected.
Deleted
An infection was found in the file and the file was deleted.
Failed to delete
The infected file could not be deleted. You may see this message if you do not have adequate permission to delete the file, if the file is currently in use by your computer, or in the case of a shared file, if it is in use by someone else.
Renamed
The infected file was renamed manually.
Failed to rename
The infected file could not be renamed. You may see this message if you do not have adequate permission to rename the file, if the file is currently in use by your computer, or in the case of a shared file, if it is in use by someone else.
Repairing
The file is being repaired.
Repaired
An infection was found in the file and the file was repaired.
Repaired, must reboot
An infection was found in a system file, and the file was repaired. Your computer must be restarted before it can access the repaired file.
Failed to repair
The infected file could not be repaired. You may see this message if you do not have adequate permission to access the file in order to repair it, if the file is currently in use by your computer, or in the case of a shared file, if it is in use by someone else.
No cure
You may see this message if Zone Labs security software is unable to repair the infected file. You can delete the file.
Unable to repair
The infected file resides in a .zip file or other archive to which Zone Labs security software does not have access. You may need to treat the infected file manually. See Treating files manually .
Error:
In some cases Zone Labs security software is unable to scan the file and an error condition occurs. If you receive Error messages multiple times, contact Zone Labs technical support.

Details

If the infection occurred in a file, this area provides the path to the file on your computer. If the infection occurred in an e-mail message or an attachment, this area identifies the sender of the e-mail.


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