Using Antivirus software

In order for your antivirus software to receive updates it must have access permission for the Trusted Zone.

Automatic updates

In order to receive automatic updates from your antivirus software vendor, add the domain that contains the updates (e.g., update.avsupdate.com) to your Trusted Zone. See Adding to the Trusted Zone .

E-mail protection

In some cases, Zone Labs security software's MailSafe feature may conflict with the e-mail protection features of antivirus software. If this occurs, you can adjust Zone Labs security software and antivirus settings so that you benefit from both antivirus and Zone Labs security software protection.

Follow these steps:

Set your antivirus program to scan all files on access, and disable the e-mail scanning option.


In Zone Labs security software, enable Inbound MailSafe protection.



See Enabling Inbound MailSafe protection .

Disable alert display for quarantined MailSafe attachments.



See Showing or hiding specific alerts .

With this configuration, MailSafe will still quarantine suspect e-mail attachments and warn you when you try to open them. If you elect to open an attachment anyway, your antivirus software will still scan it.