WHOS-IN 2003 Installation:
New Installation:
Upgrade existing installation ( from
version 2 / 2000 ):
Troubleshooting:
(Link to web site)
To eliminate installing the 'support' DLL's etc. that most people already have on their PC's, WHOS-IN 2003 has been broken into 2 sections. WHOS-IN.EXE contains the 'core' files needed with this version, and SUPPORT-FILES.EXE contains the Visual Basic runtimes, Access 2000 DLL's, and other associated files. You should only need the support files *IF* users experience problems loading WHOS-IN (due to missing files).
DO NOT install the support files without reading these instructions fully.
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1. Download WHOS-IN 2003 (whosin.exe) to your local C: drive.
2. Run the program, which will create a new WHOS-IN folder, and extract the files into it.
3. MOVE the complete WHOS-IN folder to your server.
4. If necessary, set the server access rights for the folder to FULL ACCESS.
5. Note the UNC path of the server folder, as you will need this later.
6. Run the ADMIN program, & select the Tools / New User Defaults menu option.
7. Modify the New User Defaults to suit your organization.
8. Create an EMAIL containing the UNC PATH + USER.EXE
asking your users to run it. As each user runs the user.exe, they will be added to the
database and an ICON or two will be created on the workstation DeskTop or StartUp
folder. Example:
Please run \\server\share\path\user.exe
to install WHOS-IN on your workstation. (Substituting \\server\share\path\
with the UNC path to the WHOS-IN folder)
OR either:
\\server\share\path\user.exe %FULLNAME% (to use the users
Network aliased FullName)
\\server\share\path\user.exe %USERNAME% (to use the users
Network Logon ID.
SUPPORT FILES:
If your users experience any problems with missing DLL's etc, unzip the
SUPPORT-FILES
into a folder on your local C: drive, then copy ONLY the individual file needed
to the server
WHOS-IN folder.
NOTE 1. No files need to be copied to
the workstations.
NOTE 2. Copying ALL the support files to the server will create large
amounts of network traffic. DO NOT copy all the support files to the server unless necessary.
Any problems, please check http://www.hudsoft.com/products/whosin/troubleshooting.html or contact support@hudsoft.com
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Upgrade Existing (Version 2 or 2000) Installation:
BEFORE YOU BEGIN:
Please ensure you have been issued with a NEW SERIAL NUMBER for WHOS-IN
2003.
(OLD serial numbers from WHOS-IN 2000 or 2002 WILL NOT WORK with WHOS-IN 2003.)
NOTE: The procedure below is not necessary if you are upgrading from WHOS-IN 2002 to 2003. You should be using the separate 2003 UPDATE utility. Please download from: www.hudsoft.com/products/whosin/updates_2003.html
NOTE:
If you follow the steps below, installing WHOS-IN 2003 will NOT affect or
modify your existing data,
and your USERS need do nothing other than restart from their existing desktop
Icon after the
installation is complete.
1. Download WHOS-IN 2003 (whosin.exe) to your workstation C: drive. (NOT the server!)
2. Run the program, which will create a new WHOS-IN folder, and extract the files into it.
(Do NOT over-write your existing WHOS-IN files)
3. Ensure all users are logged OUT of WHOS-IN (Version 2 or 2000).
4. Make a BACKUP COPY of your current server WHOS-IN folder. (This will allow you to restore the previous version, just in case there is a problem with the latest release).
5. RENAME your current server WHOS-IN folder to something like WHOS-IN-OLD.
6. MOVE the complete NEW WHOS-IN folder to your server.
7. RENAME the new WHOS-IN folder to the same name as your previous version folder. (This will allow users to immediately reconnect to the new version at startup).
7. If necessary, set the server access rights for the folder to FULL ACCESS.
8. Run the ADMIN program & select the Tools / New User Defaults menu item.
9. Set the New User Defaults to whatever you feel is most suitable for your organization.
10. Run CONVERT.EXE to import your old user names & data into the new format database.
11. Advise your users that the new version is ready for use.
SUPPORT FILES:
If your users experience any problems with missing DLL's etc, unzip the
SUPPORT-FILES
into a folder on your local C: drive, then copy ONLY the individual file needed
to the server
WHOS-IN folder.
NOTE 1. No files need to be copied to
the workstations.
NOTE 2. Copying ALL the support files to the server will create large
amounts of network traffic. DO NOT copy all the support files to the server unless necessary.
Any problems, please check http://www.hudsoft.com/products/whosin/troubleshooting.html or contact support@hudsoft.com
Updated 9 Sept 2003