If there is still a problem

If you tried fixing a problem without success (for example, using steps in Repair connections or in Troubleshooting), you have other options. Try these other resources to help identify and fix it.

Use the information you have

Use additional resources

 

Use the information you have

Often, the resources you need to fix a problem are nearby. Try the following:

Networking resources

Microsoft Windows resources

Internet resources

Friends or relatives

 

Use additional resources

Because network setups vary greatly, you might need additional resources to resolve your problem.

For connection and Internet problems: These problems can result from a variety of sources, including your networking equipment and Internet access. For contact information for popular networking equipment manufacturers, see Contact manufacturers.

For network equipment problems: For information, see Contact manufacturers.

For Network Magic problems: For information, see Network Magic support.