Keeping Track

Managing Messages With GNATS

The GNU Problem Report Management System

Version 3.2

October 1993

• Introducing GNATS
  • The database paradigm
  • Flowchart of GNATS activities
  • States of Problem Reports
  • Problem Report format
    • Mail header fields
    • Problem Report fields
• Invoking the GNATS tools
  • Submitting Problem Reports
  • Creating new Problem Reports
  • Using send-pr from within Emacs
  • Invoking send-pr from the shell
  • Helpful hints
  • Editing existing Problem Reports
    • Using edit-pr from within Emacs
    • Invoking edit-pr from the shell
  • Querying the database
    • Invoking query-pr
    • Example queries
    • Reporting on groups of Problem Reports
  • Viewing individual Problem Reports
• GNATS Administration
  • Managing GNATS over a network
  • Changing your local configuration
    • Default behavior
    • The config file
    • The categories file
    • The responsible file
    • The submitters file
  • Administrative data files
    • The index file
    • The current file
  • Administrative utilities
    • Adding a problem category
    • Removing a problem category
    • Regenerating the index
    • Configuring send-pr for the outside world
  • Internal utilities
    • Handling incoming traffic
    • Processing incoming traffic
    • Timely reminders
    • The edit-pr driver
    • Address retrieval
• Installing GNATS
  • Configuring and compiling the software
  • Installing the utilities
  • Setting up mail aliases
  • Installing the user tools
  • Upgrading from older versions
• Where GNATS lives
  • prefix
  • exec-prefix
  • GNATS_ROOT
  • Default installation locations
• Querying using regular expressions
• Index