Weltweiter Microsoft Software Service

Die nachfolgende Auflistung enthält Angaben zu den Microsoft-Niederlassungen und Ländern, für die diese zuständig sind. Falls sich in Ihrem Land keine Microsoft-Niederlassung befindet, wenden Sie sich bitte an den Fachhändler, von dem Sie Ihr Microsoft-Produkt erworben haben.

  • Argentina
    Microsoft de Argentina S.A.
    Customer Service: (54) (1) 316-4600
    Fax: (54) (1) 316-4698
    Technical Support Phone (54) (1) 316-4664

  • Armenia
    See Russia

  • Australia
    Microsoft Pty. Ltd.
    Fax: (61) (02) 9805 1108
    Sales Information Centre: (61) (02) 9870-2100
    Internet://www.microsoft.com.au/
    Technical Support:
    Phone: (61) (02) 9870-2131
    Fax: (61) (02) 9805 0519

  • Azerbaijan
    See Russia

  • Belgium
    Microsoft NV
    Tel: +32-2-730 39 11
    Fax: +32-2-726 96 09
    Microsoft Information Center: +32-2-481 52 52
    Bulletin Board: +32-2-726 85 45 (14400/1200/2400/9600 bd, 8N1, ANSI)
    Technical Support:
    +32-2-513 32 74 (Dutch speaking)
    +32-2-502 34 32 (English speaking)
    +32-2-513 22 68 (French speaking)

  • Belorussia
    See Russia

  • Bolivia
    See Argentina

  • Brazil
    Microsoft Informatica Ltda.
    Tel: (55) (11) 5514-7100
    Fax: (55) (11) 5514-7106 / 5514-7107
    Technical Support::
    Tel: (55) (11) 5506-8087
    Fax: (55) (11) 5506-8506
    Technical Support Bulletin Board Service: (55) (11) 5506-1234
    Customer Support: (55) (11) 822-5764

  • Canada
    Microsoft Canada Inc.
    Head Office Phone: 1 (905) 568-0434
    Customer Information Centre: 1 (800) 563-9048
    Technical Support:
    Desktop Systems including Microsoft Windows 95: (905) 568-4494
    Microsoft Office and Office Components: (905) 568-2294
    Other Standard Technical Support: (905) 568-3503
    Priority Support Information: (800) 668-7975
    Text Telephone (TTY/TDD) (905) 568-9641
    Technical Support Bulletin Board Service: (905) 507-3022

    • Caribbean
    Microsoft Caribbean, Inc.
    Phone: (809) 273-3600
    Fax: (809) 273-3636
    Technical Support: (214) 714-9100

  • Central America
    See Latin America

  • Chile
    Microsoft Chile S.A.
    Phone: 56-2-330-6000
    Fax: 56-2-330-6190
    Customer Service: 56-2-800-213121
    Personal Operating System and Applications:
    Phone: 56-2-330-6222
    Fax: 56-2-341-1439

  • China
    Microsoft (China) Co. Ltd
    4/F Kai Yuen Commercial Building
    No.28 Zhichunli, Hai Dian District
    Beijing 100086, PRC
    Phone: 011-86-10-6261-7711
    Fax: 011-86-10-6253-6630

  • Colombia
    Microsoft Colombia
    Phone: (571) 618 2245
    Fax: (571) 618 2269
    Technical Support:
    Línea de Respuesta Microsoft
    Phone: (571) 5230022
    Fax: (571) 5231220
    Voice Mail: (571) 5034216

  • Croatia
    Microsoft Hrvatska d.o.o.
    Phone: (+385) (1) 304 555
    Fax: (+385) (1) 335 051
    Technical Support:
    (Please, contact the subsidiary.)

  • Czech Republic
    Microsoft s.r.o.
    Phone (+42) (2) 611 97 111
    Fax: (+42) (2) 611 97 100
    Technical Support:
    (+420) (2) 2150 3222

  • Denmark
    Microsoft Denmark
    Phone: (45) 44 89 01 00
    Fax: (45) 44 68 55 10
    Technical Support:
    Phone: (45) 44 89 01 11
    Microsoft Sales Support: (45) 44 89 01 90
    Microsoft FastTips: (45) 44 89 01 44
    (Document 303030 in FastTips contains detailed instructions)
    Microsoft MSDL (BBS): (45) 44 66 90 46

  • Dominican Republic
    See Central America

  • Dubai
    Microsoft Middle East
    Phone: (971) 4 513 888
    Fax: (971) 4 527 444
    Technical Support:
    Personal Operating Systems & Desktop Applications ONLY:
    Phone: (971) (4) 524 488
    Fax: (971)- 4 – 524 495
    email: mts@emirates.net.ae
    Priority Support Information: (971) (4) 555 752
    Customer Service Center:
    (Version upgrade / TechNet and MSDN subscription)
    Phone: (971) (4) 655 082
    Fax: (971) (4) 655 097

  • Ecuador
    Corporation Microsoft del Ecuador S.A.
    Phone: (593) 2 460-447, (593) (2) 460-451
    Customer Service: (593) (2) 460-453, (593) (2) 460-458
    Technical Support: (593) (2) 463-094

  • Egypt
    Microsoft Egypt
    Phone: +202-418-6101
    Fax: +202-4174766
    Technical Support:
    Personal Operating Systems and Desktop Applications ONLY:
    Phone: (202) 261 3991 / 6
    Fax: (971) 403 2718

  • England
    See United Kingdom

  • Estonia
    See Germany
    Technical Support:
    (+372) 650 49 99

  • Finnland
    Microsoft OY
    Phone: +358-(0)9-525 501
    Fax: +358-(0)9-878 8770
    Technical Support:
    Phone: +358-(0)9-525 502 500
    Sales Support: +358-(0)9-525 5026
    Microsoft MSDL: +358-(0)9-878 77 99
    (Information in Swedish and English)
    Microsoft FastTips: +358-(0)9-525 502 550
    (Information in Swedish and English)

  • France
    Microsoft France
    Phone: (33) 01 69-86-46-46
    Fax: (33) 01 64-46-06-60
    Telex: MSPARIS 604322
    Technical Support Phone: (33) 01-69-86-10-20
    Technical Support Fax: (33) (01) 69-28-00-28

  • French Polynesia
    See France

  • Georgia
    See Russia

  • Germany/Deutschland
    Microsoft GmbH
    Tel.: 089/3176-0
    Fax: 089/3176-1000
    Schriftliche Informationen, Informationen zu Update-Möglichkeiten, allgemeine Produktinformationen:
    Microsoft Direkt
    Postfach 11 99
    33410 Verl
    Tel.: 01 80 5 - 25 11 99
    Fax: 01 80 5 - 25 11 91
    Allgemeine Beratung zu Microsoft Supportverträgen: 0180 5 67-2330
    Allgemeine Produktinformationen, Gerätetreiber, Technische Informationen, FAQs im Internet:
    Microsoft-Informationen im Internet: http://www.microsoft.com/germany/
    Technische Unterstützung durch die Standard-Anwender-HotLine bei der Installation von Microsoft-Produkten der Produktgruppen Home-Produkte, Applikationen, Desktop-Betriebssysteme und Entwicklungstools:
    0180 5 67 2255

  • Greece
    Microsoft Hellas, S.A.
    Phone: (30)(1) 6806-775 through (30)(1) 6806-779
    Fax: (30)(1) 6806-780
    Technical Support
    Phone: (30) (1) 9247-030
    Fax: (30) (1) 9215-363

  • Hong Kong
    Microsoft Hong Kong Limited
    Fax: (852)2560-2217
    Product support Faxback Service: (852)2535-9293
    Microsoft Club Hotline: (852)28044277
    Technical Support: (852) 2804-4222

  • Hungary
    Microsoft Hungary
    Phone: +36 (1) 327-2800
    Fax: +36 (1) 327-2899
    Technical Support: +36 (1) 267-4636 (2MSINFO)

  • Iceland
    See Denmark

  • Ireland
    See United Kingdom

  • India
    Microsoft India
    Phone: (011) (91) (80) 5092678, (011) (91) (11) 646 0767, 646 0813
    Fax: (011) (91) (80) 509-2601, (011) (91) (11) 647- 4714

  • Indonesia (SP)
    Microsoft Indonesia - Jakarta
    Technical Support
    Phone: 62 21 5721060
    Fax: 62 21 5732077

  • Israel
    Microsoft Israel Ltd.
    Phone: 972-3-613-0833
    Fax: 972-3-613-0834

  • Italy
    Microsoft SpA
    Phone: (39) (2) 7039-21
    Fax: (39) (2) 7039-2020
    Microsoft Rome Office: (39) (6) 5095-01 - Fax: (39) (6) 5095-0600
    Microsoft by Fax (Fax-on-demand service):
    (39) (2) 70-398-888
    Customer Service (New product info, product literature):
    (39) (2) 70-398-398
    Dealer Support (Customer Service for resellers only):
    (39) (2) 70-398-388
    Technical Support: (39) (2) 70-398-398
    Microsoft Consulting Service: (39) (2) 7039-21

  • Japan
    Microsoft Company Ltd.
    Technical Support (Standard Support): (81) (424) 41-8700
    (Technical Support options/ Support Contract)
    Phone: 0120-37-0196 (toll free domestic only)
    Channel Marketing Information Center:
    (Presales Product Support)
    Tokyo Phone: (81) (3) 5454-2300
    Osaka Phone: (81) (6) 245-6995
    Customer Service Phone :
    (Version upgrade/Registration)
    Phone: (81) (48) 226-5500
    Fax: (81) (48) 226-5511

  • Kazakhstan
    See Russia

  • Kirgizia
    See Russia

  • Korea
    Microsoft CH
    Phone: (82) (2) 531-4500
    Fax: (82) (2) 531-1724
    Customer Service: 080-022-7337 (toll free domestic only)
    Technical Support;
    Office Technical Support: (82) (2) 508-0040
    Windows Technical Support: (82) (2) 563-0054
    Developer Technical Support: (82) (2) 566-0071
    Microsoft FastTips: (82) (2) 3453-7555
    Support Sales: (82) (2) 531-4544

  • Latin America
    Microsoft
    Latin American Headquarters (U.S.A.)
    Phone: (305) 489-4800
    Fax: (305) 491-1616
    Customer Service: (425) 936-8661
    Technical Support: (214) 714-9100
    http://www.microsoft.com/latam/soporte

  • Liechtenstein
    See Switzerland (German speaking)

  • Luxembourg
    Microsoft NV
    Phone: +32-2-730 39 11
    Microsoft Information Center: +32-2-481 52 52
    Bulletin Board: +32-2-726 85 45
    (1200/2400/9600/14400 bd, 8N1, ANSI)
    Technical Support:
    +32-2-513 32 74 (Dutch speaking)
    +32-2-502 34 32 (English speaking)
    +32-2-513 22 68 (French speaking

  • Malaysia (SP)
    Microsoft (Malaysia) Sdn Bhd:
    Phone: (60-3) 793-9595
    Fax: (60-3) 791-6080

  • México
    Microsoft México, S.A. de C.V.
    267-2110 Atencion a Distribuidores
    265-3380 Atencion a Clientes
    265-3399 Soporte Sistemas Operativos y Applicaciones de Escritorio
    267-2190 Soporte de Servidores y Herramientas de Desarrollo
    Fast Tips: (52)(5) 2612199
    Microsoft BBS 628-6200/02 MSMEXICO sin password

  • Morocco
    Microsoft Afrique Du Nord
    Phone: (212) 2 47 10 72
    Fax: (212) 2 47 10 86

  • Netherlands
    Microsoft BV
    Phone: 023-5689189
    Customer Service: 023-5677700
    Bulletin Board: 023-5634221
    (1200/2400/9600/14400bd, 8N1, ANSI)
    Technical Support:
    023-5677877 (Dutch speaking)
    023-5677853 (English speaking)

  • New Zealand
    Microsoft New Zealand Ltd
    Phone: 64 (9) 357-5800
    Fax: 64 (9) 358-3726
    Technical Support:
    Phone: 64 (9) 357-5575
    Fax: 64 (9) 307-0516 and 357-5577

  • Northern Ireland
    See United Kingdom

  • Norway
    Microsoft Norway AS
    Phone: +(47) 22 02 25 00
    Fax: +(47) 22 95 06 64
    Technical Support: +(47) 22 02 25 50
    Microsoft Sales Support: +(47) 22 02 25 80
    Microsoft MSDL: +(47) 22 18 22 09
    Microsoft FastTips: +(47) 22 02 25 70
    (Document 404040 in FastTips contains detailed instructions)

  • Papua New Guinea
    See Australia

  • Paraguay
    See Argentina

  • Peru
    See Latin America

  • Philippines (SP)
    Microsoft Philippines
    Phone: 632 811 0062
    Technical Support:
    Phone : 632 892 2295/2495
    Fax: 632 813 2493

  • Poland
    Microsoft Sp. z o.o.
    Phone: +(48-22) 661-54-00
    Fax: +(48-22) 661-54-34
    Information Service: +(48-22) 865-99-33
    Technical Support:
    +(48-22) 865-99-66

  • Portugal
    Microsoft Portugal MSFT, Lda.
    Phone: (351) 1 4409200
    Fax: (351) 1 4412101
    Technical Support:
    Standard Support:
    (351) 1 4409280/1/2/3
    Fax : (351) 1 4411655

  • Republic of Ireland
    See United Kingdom

  • Romania
    Microsoft s.r.l.
    Phone: (+40) (1) 222 90 16
    Fax: (+40) (1) 222 90 12
    Technical Support:
    (+40) (1) 312 09 48

  • Russia
    Microsoft A/O
    Microsoft Information Center: (095)-913-99-88

  • Scotland
    See United Kingdom

  • Saudi Arabia
    Microsoft Saudi Arabia
    Phone: +966-1-488-1165
    Fax: +966-1-488-1576
    Technical Support
    (Personal Operating System and
    Desktop Applications only):
    Phone: 800 124 0500
    (toll free within Saudi Arabia)
    Fax: 966-1-4740576

  • Singapore
    Microsoft Singapore Pte Ltd
    Phone: (65) 337-6088
    Fax: (65) 337-6788
    Customer Services:
    Phone: (65) 433-5488
    Fax: (65) 339-9958
    Product Support Services:
    Phone: (65) 337-9946
    Fax: (65) 337-6700

  • Slovenia/Slovenija
    Microsoft d.o.o.
    Phone: (+386) (61) 1800 8-00
    Fax: (+386) (61) 1800 822
    Technical Support:
    (+386) (61) 185 3449

  • Slovak Republic
    Microsoft Slovakia s.r.o.
    Phone (+421) (7) 37 63 02
    Fax: (+421) (7) 37 66 71
    Technical Support: (+421) (7) 531 20 83

  • South Africa
    Microsoft South Africa
    Phone: (27) 11 445 0000
    Fax: (27) 11 445 0046
    Technical Support:
    (Toll Free): 0 802 11 11 04
    (Toll): (27) 11 445 0000
    Fax: (+27) 11 445-0343

  • South East Africa and Indian Ocean Islands
    See South Africa

  • Spain
    Microsoft Iberica SRL
    Phone: (34) 1-807-9999
    Fax: (34) 1-803-8310
    Technical Support: (34) 1 -3754004
    Customer Service: (34) 1-3754004
    Fax Back telephone: (34) 1-3754004

  • Sweden
    Microsoft AB
    Phone: +46-(0)8-752 56 00
    Fax: +46-(0)8-750 51 58
    Technical Support: +46-(0)8- 752 09 29
    Sales Support: +46-(0)8- 752 56 30
    Microsoft MSDL: +46-(0)8-750 47 42
    Microsoft FastTips: +46-(0)8-752 29 00
    (Document 202020 in FastTips contains detailed instructions)

  • Switzerland/Schweiz
    Microsoft AG
    Tel.: 01-839 61 11
    Fax: 01-831 08 69
    Schriftliche Informationen, Informationen zu Update-Möglichkeiten, allgemeine Produktinformationen, Dokumentation: Tel.: 155 59 00 Fax: 064-224294
    Microsoft Info-Service, Postfach, 8099 Zürich
    Allgemeine Produktinformationen, Gerätetreiber, Technische Informationen, FAQs im Internet:
    Microsoft-Informationen im Internet: http://www.microsoft.com/germany/
    bzw. http://www.microsoft.com/switzerland/
    Allgemeine Beratung zu Microsoft Supportverträgen: 0848 80-2330
    Technische Unterstützung durch die Standard-Anwender-HotLine bei der Installation von Microsoft-Produkten der Produktgruppen Home-Produkte, Applikationen, Desktop-Betriebssysteme und Entwicklungstools:
    0848 80 2255
    In französischer Sprache: 022-738 96 88

  • Tadzhikistan
    See Russia

  • Taiwan Region
    Microsoft Taiwan Corp. Phone: (886) (2) 504-3122 Fax: (886) (2) 504-3121 Technical Support: (886) (2) 508-9501

  • Thailand
    Microsoft (Thailand) Limited
    Phone: (662) 266-3300
    Fax: (662) 266-3310
    Product Support:
    Phone: (662) 613-7208 through 11
    Fax: (662) 613-7198

  • Turkey
    Microsoft Turkey
    Phone: 90 (212) 258 59 98
    Fax: 90 (212) 258 59 54
    Support Hotline:
    Phone: 90 (212) 258 96 66
    Fax: 90 (212) 258 95 99
    Bulletin Board Service: 90 (212) 227 93 90

  • Turkmenistan
     See Russia

  • United Kingdom
    Microsoft Limited
    Fax: (0870) 60 20 100
    Phone: (0870) 60 10 100
    Microsoft KeyData:
    (Bulletin Board Service)
    (0870) 50 30 200 (up to 28.8Kbaud, n, 8, 1)
    Microsoft KeyFax:
    (Faxback Information Service)
    (0870) 50 30 100
    Technical Support:
    Desktop Applications, Home Products, Desktop Systems
    and hardware: 0870 50 10 100
    Developer Products: 0870 50 10 200
    Business Systems: 0870 50 10 300
    Customers phoning from Ireland should dial 706 5353 for technical support.
    Minicom Line 0870 50 30 400
    Pre-Sales Information: Microsoft Connection
    (0345) 00 2000

  • Uruguay
    Technical Support: (598) (2) 77-4934

  • Uzbekistan
    See Russia

  • Venezuela
    Corporation MS 90 de Venezuela S.A. Other information: (582) 265-9922 Fax: (582) 265-0863
    Technical Support: (582) 993-6755

  • Wales
    See United Kingdom