This document supplements the Help manual provided in DigiPhone®. The information here has been gathered over the time that Digiphone has been in release. It is by no means meant to replace the help manual. Please help us add more topics by sending your questions not answered on this list.

I. Installations: Provider Work arounds
a. Quick Installation of DigiPhone.
b. Will DigiPhone work with my service provider?
c. AOL work around
d. Microsoft Microsoft Network
e. ATT Worldnet
f. GNN
g. Netcom
h. Compuserve
i. Prodigy

II. Other work a rounds
a. Windows NT
b. Netscape
c. Aptivas
d. Packard Bell

III. Common Errors
a. Network Error 274C - Connection timed out
b. Smtpsend Error
c. Couldn't Initialize Sockets
d. Vtsno_Address
e. The Compression Filter Path Was Set Incorrectly...
f. I get an error message, "Device in Use Error." What causes this?
g. I just down loaded the free 30 day 1.03 and my modem will not work. What did I do wrong?

IV. Sound
a. Does DigiPhone sound like a regular telephone call?
b. What is full duplex?
c. What is half duplex?
d. I'm in half duplex mode, but I cannot hear the other person. What's wrong?
e. Sound Card Test

V. Contacts
a. Test Stations
b. Global Directory

VI. Other questions about DigiPhone.
a. Digiphone 1.0, 1.01, 1.03
b. On what platforms does DigiPhone run?
c. Will DigiPhone work only over the Internet?
d. Do I have to rely on IRC servers in order to use DigiPhone?
e. How is a call placed and received over the Internet?
f. What happens if I am not on-line when someone tries to call me?
g. How much does DigiPhone cost?
h. If you have a question...

Please have the following before you start.

Full E-MAIL address exactly the way it is with your provider

Include descriptors like %PPP or the Login Password you chose when you signed up

Mail server address (usually something like mail.nowhere.com)


If you have a question that has not been addressed here, send an e-mail to digihelp@planeteers.com.

       
This site is also available in French and German. English visitors might like to try our UK Site

© 1995, 1996, 1997 Third Planet Publishing. All rights reserved. Third Planet Publishing is a subsidiary of Camelot Corporation. Proficia™, DigiPhone®, and VideoTalk™ DigiPhone® for Mac are all trademarks of Camelot or its subsidiaries. All other product names are trademarks of their respective companies. All other trademarks are the property of their respective owners. Comments regarding this web site are welcome, but please direct them to the Webmaster.

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