This document supplements the Help manual provided in DigiPhone®. The information here has been gathered over the time that Digiphone has been in release. It is by no means meant to replace the help manual. This is still under heavy construction, so please be patient as we add more topics. Please help us add more topics by sending your questions that are not answered on this list to esupport@planeteers.com or digihelp@planeteers.com.

INSTALLATION AND MANUALS

Installing DigiPhone for Mac
Installing the DigiPhone for Mac 30 Day Trial
Stuffit Expander
Installation Adobe Acrobat Reader
Online Documentation
Viewing The Online Documentation

COMMON PROBLEMS

Machine Crashing
Global Modems
Why does my machine become so sluggish when using DigiPhone for Mac?

CONNECTING

NetPubs
How can other people call me?
Why does DigiPhone for Mac require a Mac IIsi or better?
Does DigiPhone for Mac work with The Internet Adapter (TIA)?
My machine is behind a firewall. How can I call people on the other side?

SOUND

Half or Full Duplex Machines
Sound Manager
No sound on the Mac
Having Trouble Hearing and Being Heard
Choppy Audio
Bad Audio
Good Audio

QUESTIONS

If you have a question that has not been addressed here, send an e-mail including the following information:

1. Model of Macintosh.
2. System software version.
3. MacTCP version.
4. SLIP/PPP driver type and version number.
5. A detailed description of the behavior

to esupport@planeteers.com .

       
This site is also available in French and German. English visitors might like to try our UK Site

© 1995, 1996, 1997 Third Planet Publishing. All rights reserved. Third Planet Publishing is a subsidiary of Camelot Corporation. DigiPhone®, DigiPhone Deluxe, and DigiPhone for Mac are registered trademarks of Third Planet Publishing, Inc. All other trademarks are the property of their respective owners. Comments regarding this web site are welcome, but please direct them to the Webmaster.

Powered by