Welcome to e:call
Ecall is a revolutionary product by PNC Tele.com - it enables you to receive emails without the need of a PC! It does this simply by taking your incoming emails and reading them to you via your mobile phone. The system also enables you to divert these same messages to a fax machine of your choice, while you're on the move.
	
How it works
e:mail is sent to you and enters the e:call system.

You answer your mobile and the e call voice will say, "This is e call you have email. The e:mail is then read to you.

If you are too busy to listen to all of the e:mail simply press 2 on the telephone keypad while listening and the e:mail will be sent automatically to your preset fax.

If you press 3 while listening the e:mail may be sent through to any other fax machine of your choice. Simply dial in the chosen fax number and the system will do the rest.

Don't worry if you are off air e:call will read your message in to your message box!
	
The costs
It only costs £15 to connect and £25 per annum line rental charge plus Vat. Calls are charged on the system at 35 pence per minute on a pay as you use basis. We need your credit / debit card details to debit these charges when applicable.

Frequently asked questions
Can I turn e:call off or on when I am in the office, or on holiday? 
Yes. You are able to turn the system on and off by telephone or on the web, via Smartone.co.uk.
	
What if I use an existing email address?	
When you register to e:call you will be issued with a smartone email address. Your email software will allow you to forward copies of your email to other addresses, and you need to set this up in order for e:call to alert you of and read mail to you.
	
Will e:call dial an international fax/telephone number?	
You can request for this facility via customer services. You will need to pay a £25 plus vat call deposit charge.
	
Will e:call alert me abroad?	
E:call works in conjunction with the GSM global network and wherever you phone receives a GSM signal your emails will be delivered.
	
How does e:call deal with attachments?	
e:call will read simple text mails to you. It will notify you of e:mail with attachments, which you can view later via a PC. In general e:call will only handle straight text documents, which are more than 80% of email traffic.
	
How is e:call billed?
Any usage on the system is charged at 35 pence per minute exclusive of vat. After the first minute the system bills in 30-second increments. There are no peak and off peak bands. We hold credit/debit cards to bill from time to time as the system is used.

How long can I listen to a message?
The system will read out messages to a maximum of 2 minutes. Prior to the maximum time a message will alert the user and will advise that the text should be faxed via the programme menu
	
If you have any further queries please call customer services on  08700 77 44 11