Fee Based Technical Support
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Cyberspace HQ offers fee-based priority help for customers that do not wish to use our forms based/e-mail support options at a rate of US$60.00 per hour, with a one hour minimum. Fee based support also covers basic issues like training.
In order to receive this level of support, please call our sales department at 818-593-4900 and tell the operator that you are seeking fee-based technical support. Be sure to have your credit card ready. One of our staff will issue you a technical support ticket number and transfer you directly to our technical support department.
Please note that our sales people cannot provide support, nor can they transfer you to the support department without a ticket number. The only way a ticket number can be generated is directly by technical support through the support form, or through an order for fee-based support.
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For sales questions, please send E-mail to the Cyberspace HQ Sales Department.
For support questions, please visit the AddWeb Support Web Page.