Reporting a problem

The following information should be emailed:

1) If you are a registered user, please state your registered user name and email id (if you have your order#, please send that also). Registered users will have their questions answered first.

2) What operating system are you using? (i.e. Windows 95? Windows NT?).

3) What is the software title, and what version of this software are you using? (Click the about button to see the version number).

4) Please send a detailed description as to what is happening. This should include a step by step explanation as to what buttons you clicked and what options you selected. If an error message is displayed, please send the entire message that is displayed.

After answering the questions above, please send this information here.