ò Verify that your system meets the necessary system requirements. 

ò Check to see that you have enough empty space on your hard drive for the tool to be installed. 

ò Uninstall Seagate SeaTools Online using the Add/Remove Programs applet in the Control Panel (if not there, delete the "Program Files\Seagate" directory) 

ò Clean out the Internet cache from within your browser's Settings or Preferences dialog. 

ò If the problem persists, please contact us with information about your OS, your browser version, and how to reproduce the error. (http://www.seagate.com/contact/support) 

ò