A virtual mailbox is a virtual e-mail address defined in the workgroup to which mail can be sent. Mail sent to a virtual mailbox will not get delivered to anyone unless mail in that virtual mailbox is explicitly forwarded. You can create as many virtual mail boxes as you like regardless of the number of OfficeTalk licenses that you have purchased. You can forward mail, sent to a virtual mailbox, to an OfficeTalk user or to an external e-mail address .
For example, suppose you decided that you wanted to set up a mailbox for your customers to send enquiries to but, ultimately, one OfficeTalk user would be responsible for reading mail coming into this mail box. The solution would be to set up a virtual mailbox called 'enquiries' and have all the mail sent to this mailbox forwarded to the relevant user. You can do this in the following way:
From Supervisor mode, select Mail Services. This will show the available mail services in the right hand list.
Click the right mouse button on the Internet Service entry and select Edit…. The Internet Service property sheet is displayed. Select the Virtual Mailboxes tab.
Click the New… button. The Virtual Mailbox property sheet is displayed showing the Address page. Specify a mailbox name, for example, 'enquiries'.
If you receive your e-mail via single-user POP3 mailboxes then click the POP3 tab and specify the POP3 login name and password.
Click the Forwarding tab and select the Forward To User radio button and select the relevant user from the drop down list. Alternatively, select the Forward To Address radio button and specify an e-mail address.