All messages sent to you will automatically appear in your Incoming Mail folder. When you first enter Mail mode, the Mail window will display the contents of the Incoming Mail folder. If the Mail window is displaying the contents of another folder, you can view the contents of the Incoming Mail folder by double clicking on it in the Folder window.
The Mail window displays mail messages by showing the date, time and subject text of the message along with the sender of the message on a single line. The full list of default columns is as follows:
| Column | Description |
| Is Urgent | Shows a {bmct help0131.bmp}marker if the mail message is marked as urgent. |
| Has Attachment | Shows a {bmct help0132.bmp} marker if this message contains a binary attachment |
| Status | Shows a {bmct help0133.bmp} marker if the message has been opened or a {bmct help0134.bmp} marker if the message has not yet been opened. |
| Sender | The sender's name and e-mail address |
| Subject | The subject of the message |
| Received Time | The time when the message was received |
| Link | Shows a {bmct help0135.bmp} marker if this message is linked to some other data within OfficeTalk. |
To read the next message in the Mail Window, press the 
button located in the Shortcut bar in Mail mode. To read the previous message in the Mail Window, press the
button located in the Shortcut bar in Mail mode.
If a message has already been read then it will be displayed with a {bmct help0136.bmp} marker. If the message has not yet been read then the message header is displayed in bold with a {bmct help0137.bmp} marker.
In addition to showing Incoming Mail, the Mail window can display messages stored in any of the folders in the Folder window. For more information about folders see Mail Folders.