If a company has employees with whom you, or other members of your workgroup, have:
Sent and received mail messages
Recorded conversations
Sent documents (such as letters and faxes)
Included as part of a mail merge
Arranged meetings
then OfficeTalk will have recorded these actions as contact history. Selecting the History tab in the Details window will display the contact history for the selected company.
The list of items in the History window represent the combined contact history of all local users, to which you have at least read access, with all employees of the selected company. OfficeTalk also shows the history of actions performed only with the company itself rather than with the employees of the company. For example, it is possible to record conversations, write documents (such as letters and faxes) and perform mail merges with a company, but with no associated employee, and such contact history will be displayed in the History window.
Any e-mail that you send to or receive from any of the employees of a company will be displayed in the History window. You will not have access to any e-mail belonging to other users in your workgroup.