If you receive mail using SMTP or using a multiple POP3 mailbox then mail can be sent to 'anyone@mycompany.com', using the above example. In this case, the mailbox 'anyone' is not associated with any user. OfficeTalk can recognise mail for unknown users and can forward the mail to a known user. This can be done from the Forwarding page.
The Forwarding page lets you choose from the following options:
No forwarding of unknown mail.
Forwarding unknown mail to a particular user. This is done by selecting the Forward to User radio button and selecting a user from the drop down list.
Forwarding to an e-mail address. This can be done by selecting the Forward to Address radio button and specifying an address in the adjacent field. If this option is selected then mail is re-sent to the specified address the next time that the Internet service connects in order to send and receive mail.