How satisfied were you with the quality of the ordering and delivery process?

Very satisfied Satisfied Neither satisfied nor dissatisfied Dissatisfied Very dissatisfied

Did you experience any of the following difficulties before your home PC was delivered?

 Contacting a sales person
 Telephone courtesy
 Long waits for quotation
 Pricing and order accuracy
 Delivery time punctuality
 Wrong products supplied

What was the condition of your home PC when it was delivered?

 Fully working
 Faulty or missing components
 Dead on arrival