PC Pro Reliability & Service Awards 2004
Your smartphone
Who is the manufacturer of your smartphone?(If you own more than one choose the one you use most)
Handspring Motorola NEC Nokia O2 (XDA/XDA II) Orange Treo RIM Blackberry Sagem Sendo Sharp Sony Ericsson
How would you rate your smartphone's battery life?
Excellent Better than expected As expected Worse than expected Very poor
In an average month how often does your smartphone lock up and need resetting (eg by removing the battery)?
Never Less than once a month Once Twice Three times Four times Five times More than five
Please rate any of the manufacturer's support resources you have used for your smartphone:
Email Support Not used Very satisfied Satisfied Neither satisfied nor dissatisfied Dissatisfied Very dissatisfied Manufacturer's forum Not used Very satisfied Satisfied Neither satisfied nor dissatisfied Dissatisfied Very dissatisfied Manufacturer's website Not used Very satisfied Satisfied Neither satisfied nor dissatisfied Dissatisfied Very dissatisfied Telephone support Not used Very satisfied Satisfied Neither satisfied nor dissatisfied Dissatisfied Very dissatisfied
Would you buy another smartphone?
No Yes
Would you buy another smartphone made by the same manufacturer?