Which components have failed on your home/personal notebook since purchase?

None	Battery	Optical drive
Sound system	Processor/memory	TFT
Graphics system	Hard disk	Keyboard/pointing device
Motherboard	Power adaptor	Other

Please specify:

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Overall, how would you rate the reliability of your notebook?

Very reliable Reliable Neither reliable nor unreliable Unreliable Very unreliable

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To help us with this please supply the serial or tag number of your home/personal notebook if you can: