Troubleshooting and Frequently Asked Questions

Printing

Most printing problems can be solved by using the latest driver software available from the printer manufacturer.

Q: Why does the printing of a report print the last entry repeatedly?

A: Disable your printer manufacturer’s spooler software.

Q: Was the envelope printing problem I had in a previous version fixed.

A: Yes and it has been tested on most systems.

DLLs

Q: What is MSVBVM60.DLL?

A: This is a required file for using any program created in Visual Basic. You will find it just about anywhere on the Internet – and it is available from the AMF Web Site. You will find that it is a widely used and required DLL for many applications.

You can grab it from http://www.amfsoftware.com/windows.html

Getting the Latest Version

Q: Where can I get the latest version and updates?

A: From the AMF Web Page: http://www.amfsoftware.com 

Contacting AMF

Q: How can I contact the author?

A: Through postal mail or e-mail (e-mail is the best):

Andrew M. Freeman
AMF|
PO Box 189
Holbrook, NY 11741-0189
USA

E-Mail: amf1@amfsoftware.com
Web: http://www.amfsoftware.com 

AMF Web Page

Q: Where can I find answers to frequently asked questions, product updates, and general product support?

A: Visit the AMF support section at http://www.amfsoftware.com/support.html 

Import Formats

Q: What formats can the AMF Daily Planner & PIM import into its phonebooks?

A: The PIM can import Microsoft Access Databases (.MDB files), and unquoted comma or tab-delimited text databases. Also, PIM can import data (contacts, tasks, events, and notes) from Microsoft Outlook.