Using FTP programs with Zone Labs security software

To use FTP (File Transfer Protocol) programs, you may need to make the following settings adjustments in your FTP client program and in Zone Labs security software:

Enable passive or PASV mode in your FTP client



This tells the client to use the same port for communication both directions. If PASV is not enabled, Zone Labs security software may block the FTP server's attempt to contact a new port for data transfer.

Add the FTP sites you use to the Trusted Zone


Give Trusted Zone access permission to your FTP client program.

To learn how to add to the Trusted Zone and give access permission to a program, see Setting advanced security options .