New Program alerts
New Program alerts enable you to set access permission for program that has not asked for Internet Zone or Trusted Zone access before. If you click Yes, the program is allowed access. If you click No, the program is denied access.
Why these alerts occur
New Program alerts occur when a program on your computer tries to initiate a connection with a computer in the Internet Zone or Trusted Zone, and that program has not already received access permission from you.
As you begin to work with Zone Labs security software, you will probably see one or more New Program Alerts.
What you should do
Click Yes or No in the alert pop-up after answering these questions:
- Did you just launch a program or process that would reasonably require permission? If so, it's probably safe to click Yes. If not, continue.
- Do you recognize the name of the program in the Alert pop-up? If so, does it make sense for the program to need permission? If so, it's probably safe to click Yes. If not, or if you're not sure, continue.
- Click the More Info button in the alert box. This submits your alert information (for example, the name of the program and the address it was trying to reach) to AlertAdvisor, which then displays a Web page with information about the alert and the program. Use the AlertAdvisor information to help you decide if it's safe to answer Yes.
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If your browser does not have permission to access the Internet, you will be re- routed to this help file. To access AlertAdvisor, give your browser permission to access the Internet.
- If you're really not sure what to do, it's best to click No. You can always grant permission later by going to the Programs tab. Setting access permissions for new programs .
How to see fewer of these alerts
It's normal to see several New Program alerts soon after installing Zone Labs security software. As you assign permissions to each new program, the number of alerts you see will decrease. To keep from seeing Repeat Program alerts, select Remember this answer the next time I use this program before clicking Yes or No.