To get help as you begin to build Web sites with NetObjects Fusion 4.0
Technical Support information for NetObjects Fusion:
The following forms of support are available to you:
- WebSupport. As a registered customer you receive 90 days of free, unlimited access to NetObjects WebSupport
. Getting help is now as close as your nearest browser. You can create support cases, check the status of existing cases, and research old cases. All support cases will be
handled by our support staff within one business day.
- Newsgroups. Our active newsgroups
are filled with answers, tips, analysis, and comments from your fellow site designers and developers.
- Telephone. You can purchase premium telephone support from 8am to 5pm Pacific Time, Monday through Friday. Simply call and have your NetObjects Technical Support PIN number ready. Inside the U.S./Canada, call 1-888-888-8993. Outside the U.S./Canada, contact your local reseller or distributor please see the NetObjects Web site for listings or call 1-650-482-5214.
Technical Support Information for featured components and complementary software:
Company |
Software |
On the Web |
By Phone |
Allaire |
NetObjects Fusion Connector for Allaire Cold Fusion |
forums.allaire.com |
U.S./Canada: 888-939-2545 |
HomeSite |
forums.allaire.com/hsconf/ |
||
Headspace |
Beatnik Actionset |
www.headspace.com/to/?support-ba-f |
See Headspace Website for support options |
IBM |
IBM HotMedia |
www.software.ibm.com/net.media/docs.html |
See IBM Web site for support options |
iCat |
NetObjects Fusion components for iCat Commerce Online |
www.icatcorp.com/support |
Worldwide: 206-505-8815 |
Lotus |
Lotus Domino and NetObjects Fusion Connector |
www.support.lotus.com |
US: 800-437-6391 |
eSuite DevPack |
www.support.lotus.com |
US: 800-553-4270 |
|
NetStudio |
NetStudio |
www.netstudio.com/support |
Worldwide: 510-666-8710 |
Other complementary products include trial software from partner companies. These trial products bundled in NetObjects Fusion 4.0 are not actively supported either by the NetObjects Technical Support organization or by the technical support organizations of the respective companies. Some of these partner companies might have searchable information for basic troubleshooting purposes on their Web sites.
For updates to any components, please visit the NetObjects Web site.
This browsable list of questions and answers on our Web site helps you solve difficulties commonly encountered while using NetObjects Fusion.
This searchable database on our Web site contains all known issues in NetObjects Fusion 4.0 and previous versions so that you can find more information on problems you might experience with the product.
Detailed Usage Notes on the Web site:
This list of technical notes on the NetObjects Web site clarifies the more complex areas and features of NetObjects Fusion 4.0 with descriptions, steps, and suggestions to help you build more advanced Web sites. It includes background information and tutorials to help you make the most of NetObjects products.
This is an online magazine located at www.eFuse.com . It is dedicated to helping Web developers build more attractive, exciting, and effective Web sites. This Web site, appropriate for both first time site developers and seasoned Web professionals, goes beyond product manuals to offer tips, lessons, examples, articles, and valuable reference information for using NetObjects Fusion.