Monitoring Tool Contents (WinFax PRO for Networks)
WinFax PRO for Networks Monitoring Tool Contents

The Monitoring Tool is a utility that works with WinFax PRO for Networks (hereafter referred to as WPFN). The Monitoring Tool provides information about current activity in your WPFN workgroup and modem status. If you want to use the Monitoring Tool to monitor modems attached to your own station, disable Workgroup Servers on the Monitor menu.

Typically, you may want to use the Monitoring Tool to find out which modems are available, which stations are fax receptionists for specific modems and what their receive priority is, and who in your workgroup has the WPFN DLLs running.

The Monitoring Tool window uses a graphical representation to show the following information for your WPFN workgroup:

Fax server stations - All fax server stations available for the current workgroup. Fax server stations are WPFN stations that are configured to share the modems attached to them.

Available modems - All modems attached to each fax server station. The Monitoring Tool identifies the modem name, type, function (send only, receive only, or send and receive), as well as its current status (via a status icon).

Using the commands on the Monitor menu, you can also identify the active users in your workgroup and a list of fax receptionists for each active modem.

For more information about using the Monitoring Tool, click one of the following topics:

 Interpreting modem activity

 Updating workgroup status

 Viewing a list of active users

 Identifying fax receptionists


Interpreting modem activity (WinFax PRO for Networks)
Interpreting modem activity

A list of all available modems attached to each station appears below the fax server icon. For each modem, the Monitoring Tool provides the following information:

Modem name - An identifier assigned by the fax server.

Modem type - The type of modem (for example, Class 1).

Modem function - Text that identifies the function of the modem. The function can be send only (Snd), receive only (Rcv), or send and receive (Rcv/Send).

Modem activity and status - The Monitoring Tool uses an icon to represent the current activity and status of the network modems.

Use the table below to interpret the icons used by the Monitoring Tool.

Modem	Icon	Activity / Status
All Modems		Disabled  The modem has become non-functional.
		Borrowed  Another application on that station (for example, WinComm) is using the modem COM port directly.
Fax Only		Idle  The modem is available for faxing only.
		Sending  The user name of the station sending  faxes appears below this icon.
		Receiving  The user name of the station receiving faxes appears below this icon.
Data Only		Idle  The modem is available for data communications only.
		Online/Data Communications  The user name of the station connected to an online session appears below this icon.
Fax and Data		Idle  The modem is for faxing and data  communications.
		Online/Data Communications  The user name of the station connected to an online session appears below this icon.
		Sending  The user name of the station sending faxes appears below this icon.
		Receiving  The user name of the station receiving faxes appears below this icon.


Viewing a list of active users (WinFax PRO for Networks)
Viewing a list of active users

1	On the Monitor menu, click Active Users. The Active Users dialog appears displaying a list of all users who are logged on to your workgroup.

Note

Before forwarding faxes to other users in your workgroup, use this procedure to check that the intended recipient has the WPFN DLLs loaded. When you forward a fax to someone in your workgroup who does not have the WPFN DLLs loaded, the fax sits in your Outbox until the recipient loads their drivers.


Identifying fax receptionists (WinFax PRO for Networks)
Identifying fax receptionists

1	On the Monitor menu, click the server to which the modem is attached. The Server Fax/Modems and Fax/Modem Receptionists dialog appears.

2	In the Fax/Modems On Server section, click the modem for which you want to list the fax receptionists. The information appears in the Receptionist, Forwarding Ext., And Priority section.

Note

Any user in your workgroup can receive faxes for any shared modem. Because other members of your workgroup could receive faxes intended for you, you may be concerned about the confidentiality of your faxes. Use the Monitoring Tool to display the fax receptionists for a specific modem, their forwarding extension, and their receive priority.


Updating workgroup status (WinFax PRO for Networks)
Updating workgroup status

1	On the Monitor menu, click Update Status.

Note

By default, the status of the Monitoring Tool updates every 10 seconds. To reduce network overhead, you may want to increase the time between updates. To do this, click Update Interval on the Monitor menu. If you set the interval to zero (0), the Monitoring Tool status updates only on demand.


Workgroup Servers command (Monitor menu)

Enable this option to monitor all fax servers in your workgroup. When you disable this command, the Monitoring Tool monitors the modem activity on your station only. If you do not have any modems attached to your station, this option is grayed.


Active Users command (Monitor menu)

Displays a list of all the users in your workgroup who have the WPFN DLLs loaded.


UCC Number command (Monitor menu)

Displays a list of UCC numbers for your workgroup.


Update Status command (Monitor menu)

Updates the Monitoring Tool window to depict the current status of modem activity in your workgroup.


Update Interval command (Monitor menu)

Allows you to specify how frequently the Monitoring Tool window will automatically update.


Exit command (Monitor menu)

Exits the WinFax PRO for Networks Monitoring Tool.


1, 2, 3, 4 command (Monitor menu)

Use the numbers and fax server names at the bottom of the Monitor menu to view the fax receptionists assigned to each modem attached to the active servers. Select the number that corresponds with the server for which you want server and receptionist information.

An alternate way to access this dialog is to double click the fax server icon for which you want the modem and receptionist information displayed.


Help Index command (Help menu)

Displays the online help for the Monitoring Tool.


About command (Help menu)

Displays information about this version of the Monitoring Tool.


Set Update Interval dialog

Use this dialog to set how frequently the Monitoring Tool screen will automatically update.

The minimum time is 0 seconds. The maximum time is 60 seconds.

If you set the update interval to 0 seconds, the Monitoring Tool will not update automatically. You must use the Update Status command on the File menu.


Active Users dialog

This dialog lists all users in the workgroup who have the WPFN DLLs loaded. Each user's forwarding extension is listed.


UCC Numbers dialog

This dialog lists all the User Capacity Count (UCC) numbers for your workgroup. Each UCC number authorizes a set number of WinFax PRO for Networks User installations in the workgroup. To determine how many users in your workgroup are authorized, add the last three digits of the suffix number of the UCC numbers.


About dialog

Obtain the product copyright notice, software version number and release date, and other related information on the WinFax PRO for Networks Monitoring Tool.


Server Fax/Modems And Fax Receptionist dialog
Server Fax/Modems And Fax Receptionists dialog

Use this dialog to list all modems attached to the selected fax server station. The fax receptionists for each modem are listed along with their forwarding extensions and receive priorities.

To view a list of fax receptionists for a modem, click the modem in the Fax/Modems On Server section. The fax receptionists appear in the adjacent section.