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Welcome to THE HULKÔ README.RTF
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Version 1.0

Date: April 28, 2003

This document provides useful information regarding THE HULKTM.  Please read it carefully if you have any questions about the game.  For further support, please visit our website at http://support.vugames.com

CONTENTS

I. Minimum System Requirements
II. Recommended System Requirements
III. Installation Instructions
IV. Gamepad Controls
V. Keyboard Controls
VI. Troubleshooting
VII. Software License Agreement
VIII. Customer Service

I. Minimum System Requirements

•	100% DirectX-compliant 3-D video card with 32 MB VRAM
•	Microsoft Windows 98/ME/2000/XP operating system
•	Pentium III 700 MHz processor or Athlon processor
•	192 MB RAM
•	DirectX 8.1 (included)
•	100% DirectX 8.1 or higher compatible sound card and drivers
•	Quad Speed CD-ROM drive
•	100% Microsoft-compatible mouse, keyboard
•	100% Windows 98/ME/2000/XP-compatible gamepad (optional)
•	at least 200MB of uncompressed hard disk space for game files, plus an additional 200MB for Windows swap file

II. Recommended System Requirements

The recommended specification is exactly the same as the minimum specification with the following changes:

•	Pentium III 1 GHz processor or Athlon processor
•	256 MB RAM
•	100% Windows 98/ME/2000/XP-compatible 6 button, dual stick analog gamepad (optional)

III. Installation instructions

•	Insert THE HULK Demo game disc into your CD-ROM drive.
•	If Autoplay is enabled, the splash screen should launch. Click Install and follow the displayed instructions.
•	If Autoplay is not enabled, double-click on the My Computer icon on your desktop. Find your CD-ROM drive, right-click on the CD-ROM drive icon, then left-click on Open. You should then see the contents of THE HULK Demo CD-ROM. To enter the splash screen, double-click on the launch.exe icon. Click Install and follow the displayed instructions. Alternatively, if you do not wish to view the splash screen, double-click on the setup.exe icon to go straight to installation and follow the displayed instructions.
•	Verify that you have the required amount of disk space.
•	DirectX 8.1 or higher is required to run THE HULK Demo. THE HULK Demo installation will automatically install DirectX 8.1 unless you choose otherwise. Please note, however, that if you do not have DirectX 8.1 or higher installed, and you choose not to install DirectX 8.1, THE HULK Demo game will not run. Also note that your system is required to have the latest Windows 98/ME/2000/XP drivers that fully support DirectX 8.1.
•	To uninstall THE HULK Demo, use the Start Menu shortcut provided.

IV. Gamepad Controls

THE HULK Demo is designed for a dual-stick analog gamepad with at least 6 buttons. THE HULK Demo has attempted to provide a useful button mapping for all gamepads, but due to the wide variety of PC gamepads, your controller may not conform to this mapping. All buttons are re-configurable.

Typically, attack buttons map to the first four buttons of the gamepad. The TARGET and FREELOOK buttons map to the gamepad RIGHT and LEFT trigger buttons respectively.

If the gamepad has two analog sticks, one is used for movement and the other is used for changing targets.

If the gamepad has a single stick and a DPad, one is used for movement and the other is used for changing targets.

If the gamepad has only a stick, or only a DPad, it is used for movement. Changing targets is accomplished by holding down the TARGET button and tapping the FREELOOK button.

V. Keyboard Controls

Most keyboard controls are completely configurable.

To change the keyboard mapping for a game function that maps to a single key (like Punch), simply highlight that function, press the Enter key to activate remapping mode, then press any key to remap.

To change the keyboard mapping for a game function that maps to two keys (like Jump/Crouch or Free Look), highlight that function, and press the Enter key to activate map selection mode. Use the arrow keys to move between one of the two available mappings. Press Enter again to enter remapping mode, then press any key to remap.

VI. Troubleshooting

1. If your game does not start, your video card may not be supported. Please check your video card against the list of supported video cards.

THE HULK Demo has been tested on most, but not all of the major video cards incorporating the chipsets below:

•	ATI® Radeon
•	ATI® Radeon 7200
•	ATI® Radeon 8500
•	ATI® Radeon 9000
•	ATI® Radeon 9700
•	NVidia™ GeForce 2 GTS
•	NVidia™ GeForce 3/Ti series
•	NVidia™ GeForce 4 MX
•	NVidia™ GeForce 4 series

The following graphics card chipsets are not supported by THE HULK, or exhibit known problems:

•	SiS730
•	SiS650
•	SiS315
•	ATI Radeon 7500 – exhibits severe rendering artifacts with drivers dated prior to April, 2003
•	ATI Radeon 8500 – exhibits minor rendering artifacts with drivers dated prior to April, 2003

If you are experiencing difficulties with your video card, please try upgrading to the latest drivers available for your card.

2.  Do not connect or disconnect a USB device while this program is running.

3.  If the THE HULK Demo crashes after you increase your video resolution, your video card may not support that resolution at your monitor’s current refresh rate. Under Windows 2000/XP, the THE HULK Demo should be able to detect this situation and will attempt to warn you. However, under Windows 98/ME, the THE HULK Demo is unable to determine your monitor’s current refresh rate. Lower your monitor’s refresh rate, and try again.

4.  If you hear bursts of static, you likely have the DirectX developer SDK installed and you are using the Debug version. You can remove the bursts of static by selecting the Retail version of DirectX:

•	Click the Start Menu
•	Click Programs - Microsoft DirectX SDK - Install DirectX RunTime - Install Retail DirectX

Alternatively, if you are hearing static under Windows XP and have a SoundBlaster Live! Value 1024 Digital sound card, the problem is mostly likely related to your sound card’s driver.

5. The following sound cards are not supported by THE HULK Demo, or exhibit known problems:

•	Best Data Theatrix

6. If you are experiencing sound problems during game play, or the game becomes unstable (sound disappears, game drawing speed slows down severely, game crashes suddenly to desktop), the problem may be sound card related. The Turtle Beach Santa Cruz and certain SoundMax Digital sound cards are known to make the game unstable if hardware acceleration is turned on. If you have a Turtle Beach Santa Cruz sound card, or are experiencing sound problems or unexplained crashing of any kind, disable hardware acceleration:

•	Click on Start->Run...
•	Type "dxdiag" and press enter
•	Observe the application while it loads, wait until the progress bar completes.
•	Click on the Sound tab
•	Under the "DirectX Features" frame, locate the "Hardware Sound Acceleration Level" slider
•	Slide it all the way to the left until it reads "No acceleration".
•	Click Exit, re-run the game.

Alternatively, if the above does not help, and you are still experiencing sound problems, try the following:

•	Double-click on the My Computer icon on your desktop, or right-click on the icon and choose the Open option.
•	Double-click on the Control Panel icon.
•	Find the Sounds and Multimedia icon and double-click on it.
•	On the Audio tab, click on the Advanced Properties button under Playback.
•	Select Basic or No Hardware acceleration from the Performance tab.
•	Click on OK.
•	Restart the game.

7. Keyboard beeping. Many PC keyboards limit the number of simultaneous button presses to 3. If your keyboard exhibits this problem, you may hear a beeping noise from the computer’s speaker, or you may only be able to press 3 buttons at once. This limit sometimes only applies to keys close to each other on the keyboard.

To improve the situation, try changing your keyboard mapping to move game keys further apart. Go to the Options – Control Options – Keyboard Configuration screen. This option screen has 3 pages that allow you to change all of the keyboard settings.

8. If you have an InterAct SV-233 PC Gamepad, you must turn off the “auto” feature. Use of the “auto” feature causes incorrect control behavior in THE HULK Demo.

9. If you have 2 CD-ROM drives and are attempting to run the game with the CD in the second CD-ROM drive, but it will not start from the Autoplay application, please start the game from the Start Menu shortcut.

10. If you are running Windows 98 or Windows ME and movie playback is choppy or slow, try the following:

•	Open the Control Panel
•	Double click "System" to open the System Properties dialog
•	Open the "Performance" Tab
•	Click on the "Virtual Memory..." button
•	Make sure "Let me specify my own settings" is checked, and set "Minimum" and "Maximum" to the same value (512 MB is reasonable)
•	Click OK
•	Click OK
•	Click OK to reboot

11. When playing with the keyboard, if a pressing a key results in the key appearing to be “stuck”, for example, pressing “A” and releasing results in the character always moving left, try pressing the key in question again.

12. If you are running Windows ME, and the game stops responding to button presses on your gamepad, please exit the game, unplug and replug your gamepad into its port, and restart the game.

VII.  Software License Agreement

YOU SHOULD CAREFULLY READ THE FOLLOWING END USER LICENSE AGREEMENT BEFORE INSTALLING THIS SOFTWARE PROGRAM. 

This software program, any printed materials, any on-line or electronic documentation, and any and all copies and derivative works of such software program and materials (the "Program") are the copyrighted work of Vivendi Universal Games, Inc., and/or its wholly owned subsidiaries or licensors. All use of the Program is governed by the terms of the End User License Agreement which is provided below ("License"). The Program is solely for use by end users according to the terms of the License Agreement. Any use, reproduction or redistribution of the Program not in accordance with the terms of the License Agreement is expressly prohibited.

		END USER LICENSE AGREEMENT

1. Limited Use License. Vivendi Universal Games, Inc. ("VUG") hereby grants, and by installing the Program you thereby accept, a limited, nonexclusive license and right to install and use one (1) copy of the Program for your use on either a home or portable computer. Notwithstanding the foregoing, in the event that you purchase an additional license from one of VUG's authorized distributors which would give you the right to install the Program onto multiple computers, or onto a Local Access Network, that 'additional' license will act to supersede this License and govern your use of the Product.

2. Ownership. All title, ownership rights and intellectual property rights in and to the Program and any and all copies thereof (including but not limited to any titles, computer code, themes, objects, characters, character names, stories, text, dialog, catch phrases, locations, concepts, artwork, animations, sounds, musical compositions, audiovisual effects, methods of operation, moral rights, any related documentation, and "applets" incorporated into the Program) are owned by VUG or its licensors. The Program is protected by the copyright laws of the United States, international copyright treaties and conventions and other laws. All rights are reserved. The Program may contain certain licensed materials, and VUG's licensors may act to protect their rights in the event of any violation of this Agreement.

	3. Responsibilities of End User.

A. Subject to the Limited Use License as set forth above, you may not, in whole or in part, copy, photocopy, reproduce, translate, reverse engineer, derive source code from, modify, disassemble, decompile, or create derivative works based on the Program, or remove any proprietary notices or labels on the Program without the prior consent, in writing, of VUG.

B. The Program is licensed to you as a single product. Its component parts may not be separated for use on more than one computer.

C. You are entitled to use the Program for your own use, but you are not entitled to: 
(i) sell, grant a security interest in or transfer reproductions of the Program to other parties in any way, nor to rent, lease or license the Program to others without the prior written consent of VUG; 
(ii) exploit the Program or any of its parts for any commercial purpose including, but not limited to, use at a cyber café, computer gaming center or any other location-based site (VUG may offer a separate Site License Agreement to permit you to make the Program available for commercial use; contact VUG for details); and 
(iii) host or provide matchmaking services for the Program or emulate or redirect the communication protocols used by VUG in the network feature of the Program, through protocol emulation, tunneling, modifying or adding components to the Program, use of a utility program or any other techniques now known or hereafter developed, for any purpose including, but not limited to, network play over the Internet, network play utilizing commercial or noncommercial gaming networks, or as part of content aggregation networks without the prior written consent of VUG.

4. Program Transfer. You may permanently transfer all of your rights under this License, provided the recipient agrees to the terms of this License and you agree to remove the Program from your home or portable computer.

5. Termination. This License is effective until terminated. You may terminate the License at any time by destroying the Program. VUG may, at its discretion, terminate this License in the event that you fail to comply with the terms and conditions contained herein. In such event, you must immediately destroy the Program.

6. Customer Service/Technical Support. VUG agrees to provide Customer Service and Technical Support for this Program until such time as the Program is "out of publication." The Program shall be considered "Out of Publication" one (1) year following the date that the Program is no longer manufactured and/or distributed by VUG, or its licensors. "Customer Service" as used herein may be provided to you by VUG representatives by telephone and/or by electronic message (e-mail). "Technical Support" may be provided to you by VUG by telephone, electronic message (e-mail), or by posting of information related to known technical support issues on a website. Unless otherwise stated in the Program's packaging or in the Program's user manual, nothing herein shall be construed so as to place a duty upon VUG to provide Customer Service or Technical Support via a toll free telephone number for an unlimited period of time 

7. Export Controls. The Program may not be re-exported, downloaded or otherwise exported into (or to a national or resident of) any country to which the U.S. has embargoed goods, or to anyone on the U.S. Treasury Department's list of Specially Designated Nationals or the U.S. Commerce Department's Table of Denial Orders. By installing the Program, you are agreeing to the foregoing and you are representing and warranting that you are not located in, under the control of, or a national or resident of any such country or on any such list.

8. Limited Warranty. VUG EXPRESSLY DISCLAIMS ANY WARRANTY FOR THE PROGRAM AND MANUAL(S). THE PROGRAM AND MANUAL(S) ARE PROVIDED "AS IS" WITHOUT WARRANTY OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING, WITHOUT LIMITATION, THE IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, OR NONINFRINGEMENT. VUG FURTHER DISCLAIMS ALL WARRANTIES WITH REGARD TO YEAR 2000 COMPLIANCE OF THE SOFTWARE. SPECIFICALLY, VUG MAKES NO WARRANTIES THAT THE PERFORMANCE OR FUNCTIONALITY OF THE PROGRAM WILL NOT BE AFFECTED BY DATES PRIOR TO, DURING OR AFTER THE YEAR 2000, OR THAT THE PROGRAM WILL BE CAPABLE OF CORRECTLY PROCESSING, PROVIDING, AND/OR RECEIVING DATE INFORMATION WITHIN AND BETWEEN CENTURIES, INCLUDING THE PROPER EXCHANGE OF DATE INFORMATION BETWEEN PRODUCTS OR APPLICATIONS. ANY WARRANTY AGAINST INFRINGEMENT THAT MAY BE PROVIDED IN SECTION 2-312(3) OF THE UNIFORM COMMERCIAL CODE AND/OR IN ANY OTHER COMPARABLE STATE STATUTE IS EXPRESSLY DISCLAIMED. The entire risk arising out of use or performance of the Program remains with the You, however VUG warrants the Master Disk(s), on which the Program is furnished, to be free from defects in materials and workmanship, under normal use, for a period of ninety (90) days from the date of delivery. VUG's sole liability in the event of a defective disk shall be to give You a replacement disk. Some states do not allow the exclusion or limitation of incidental or consequential damages, or allow limitations on how long an implied warranty lasts, so the above limitations may not apply.

9. Limitation of Liability. NEITHER VUG, ITS PARENT, SUBSIDIARIES, AFFILIATES OR LICENSORS SHALL BE LIABLE IN ANY WAY FOR LOSS OR DAMAGE OF ANY KIND RESULTING FROM THE USE OF THE PROGRAM INCLUDING, BUT NOT LIMITED TO, LOSS OF GOODWILL, WORK STOPPAGE, COMPUTER FAILURE OR MALFUNCTION, OR ANY AND ALL OTHER COMMERCIAL DAMAGES OR LOSSES. Some states do not allow the exclusion or limitation of incidental or consequential damages, or allow limitations on how long an implied warranty lasts, so the above limitations may not apply to you.

10. Equitable Remedies. You hereby agree that VUG would be irreparably damaged if the terms of this License were not specifically enforced, and therefore you agree that VUG shall be entitled, without bond, other security, or proof of damages, to appropriate equitable remedies with respect to breaches of this License, in addition to such other remedies as VUG may otherwise have available to it under applicable laws. In the event any litigation is brought by either party in connection with this License Agreement, the prevailing party in such litigation shall be entitled to recover from the other party all the costs, attorneys' fees and other expenses incurred by such prevailing party in the litigation.

11. Limitations on License. Nothing in this License Agreement shall preclude you from making or authorizing the making of another copy or adaptation of the Program provided, however, that (1) such new copy or adaptation is created as an essential step in your utilization of the Program in accordance with the terms of this License Agreement and for NO OTHER PURPOSE; or (2) such new copy or adaptation is for archival purposes ONLY and all archival copies are destroyed in the event of your Transfer of the Program, the Termination of this Agreement or other circumstances under which your continued use of the Program ceases to be rightful. 

12. Miscellaneous. This License shall be deemed to have been made and executed in the State of California, and any dispute arising hereunder shall be resolved in accordance with the law of the State of California. This License may be amended, altered or modified only by an instrument in writing specifying such amendment, alteration or modification executed by both parties. In the event that any provision of this License shall be held by a court or other tribunal of competent jurisdiction to be unenforceable, such provision will be enforced to the maximum extent permissible and the remaining portions of this License shall remain in full force and effect. This License constitutes and contains the entire agreement between the parties with respect to the subject matter hereof and supersedes any prior oral or written agreements. This License is the complete and exclusive statement of the agreement between the parties hereto, and this License supersedes any prior or contemporaneous agreement, either oral or written, and any other communications between the parties hereto. 	 	
			
revised 10/02

VUG1002

VIII. Customer Service

Customer Service
Phone: (866) 341-0879 / (310) 649-8006
8 a.m. – 4:30 p.m. PST, Monday – Friday