How to get Help.

Sales Enquiries
You can contact our Sales Support Staff on
Freecall™* 1-800-804-282

Technical Support
You can contact our Customer Support Centre on 131-282

Our Customer Support Centre is staffed from 8am to Midnight, Monday to Friday and 10am to 6:30pm on Weekends and Public Holidays. Please note that all times are Australian Eastern Standard or Daylight Savings Time.

 
* Calls from mobile phones are charged at the applicable mobile rate.

Copyright. © On Australia Pty Limited. 1997.
 The Telstra Big Pond Home Service is provided by On Australia Pty Ltd,
a 100% owned subsidiary of Telstra Corporation Ltd.