| Department |
E-mail
Contact |
| Technical
Problems: This includes general service and proxy servers.
When e-mailing please include your TPG username, POP Location,
Full Name, Phone, Fax and E-mail Address with a description
of the problem. |
service-faults@tpg.com.au
|
| Customer
Service : For general enquiries about TPG's services. |
customer_service@tpg.com.au |
| E-Mail
Problems: This includes receiving or sending electronic
mail. For individual configuration problems please call the
TPG Help Desk. Please give as much detail into the problem as
possible, including any error messages you may have. |
postmaster@tpg.com.au
|
| Report
Abuse: This includes SPAM or UCE (Unsolicited Commercial
Email), port scanning, etc. |
abuse@tpg.com.au
|
| Web
Services: This includes activating your FREE 10Mb personal
web site space, FTP problems and virtual web hosting sites.
When e-mailing please include your Full Name, TPG Username and
a password. |
webmaster@tpg.com.au
|
| TPG
Web Site: This includes problems with TPG links not working,
design faults and general comments. |
design@tpg.com.au
|
| Games
Server: This includes problems or general comments with
our online games service. |
gamesmaster@tpg.com.au
|
| Sales
& Registrations: |
Phone: 1300 360 855
|
| Account
Renewal: |
renewnow@tpg.com.au
|
| General
Accounts Enquires: |
internet_accounts@tpg.com.au
|
| Account
Usage: |
account_usage@tpg.com.au
|
| Internet
Dealer Enquiries: |
rickv@tpg.com.au |
| Help
Desk: This service is available to all users seeking help
with setting up a connection to TPG.
This service is available 8am to midnight, AEST, 7 days
a week.
|
Phone: 02 9850 0888
|
| Customer
Service: |
Sydney: 02 9850 0888
Outside Sydney: 1300 360 855
|
