Practical Information has the following index: Embassies and Consulates, Banks and Means of Payment, Babysitting, Services for Disabled Visitors, Lost Properties, News in English on Radio Denmark, Emergencies, Post Offices and rates, Shopping, Telecommunication and Religion.

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Index

Embassies and Consulates in Denmark
Banks and Means of Payment
Babysitting
Services for Disabled Visitors
Lost Properties
News in English on Radio Denmark
Emergencies
Post Offices and rates
Shopping
Telecommunication
Religion


To Index

Embassies and Consulates

Austrain Embassy
Sølundsvej 1, 2100 Copenhagen Ø, Tel.: 39 29 41 41
Belgian Embassy
Øster Alle 7, 2100 København Ø, Tel.: 35 26 03 88
British Embassy
Kastelvej 36-40, 2100 Copenhagen Ø, Tel.: 35 26 46 00
 
Canadian Embassy
Kr. Bernikowsgade 1, 1105 København K, Tel.: 33 12 22 99
 
Dutch Embassy
Toldbodgade 33, 1253 Copenhagen K, Tel.: 33 15 62 93

Embassy of Finland
Skt. Annæ Plads 24, 1250 Copenhagen K, Tel.: 33 13 42 14
Embassy of Japan
Pilestræde 61, 1113 Copenhagen K, Tel.: 33 11 33 44
Embassy of Spain
Upsalagade 26, 2100 Copenhagen Ø, Tel.: 31 42 22 66

Embassy of the United States of America
Dag Hammerskjolds Alle 24, 100 Copenhagen Ø, Tel.: 31 42 31 44
 
French Embassy
Kongens Nytorv 4, 1050 Copenhagen K, Tel.: 33 15 51 22
German Embassy
Stockholmsgade 57, 2100 Copenhagen Ø, Tel.: 35 26 16 22
Italian Embassy
Gl.Vartovvej 7, 2900 Hellerup, Tel.: 39 62 68 77
 
Norwegian Embassy
Trondhjemsplads 4, 2100 Copenhagen Ø, Tel.: 31 38 89 85
 
Swedish Embassy
Skt. Annæplads 15A, 1250 Copenhagen K, Tel.: 33 14 22 42
Swiss Embassy
Amaliegade 14, 1256 Copenhagen K, Tel.: 33 14 17 96


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Banks and Means of Payment

Currency
The Danish currency is the krone (crown). 1 krone is made up of 100 øre.
In Denmark, the abbreviation for krone is kr., wheras two different abbreviations are used abroad: Dkr. and DKK.
In Danish shops, price tags/posters may read 17,50 which means 17 kroner and 50 øre, kr. 0,75 means 75 øre, 199,- means 199 kroner.
Danish currency comes in notes and coins. Bank notes in circulation are: 1000, 500, 100, and 50 kroner. The coins are: 25 and 50 øre, 1 krone, 2 kroner, 5 kroner, 10 kroner and 20 kroner.
A new small-change card, called Danmønt-kort, has been introduced in 50 towns, but the card will gradually become valid nationally.
The card comes in denominations from 100 Dkr.-500 Dkr, and is available from banks and post offices. At present, the card can be used calling from card payphones, in parking automats, and in the metropolitan area on S-train stations and post offices as well. Eventually, the card can be used whereever coins are used to-day.
The 25 øre-coin being the smallest denomination, any total is rounded off to the nearest amount, devisible by 25 øre. Thus 37,35 (37 kroner and 35 øre) in rounded off to the lower figure of 37,25 and 37,15 is rounded off to the higher figure of 37,25 - and so forth.

Banks
Opening Hours:
Normally banks are open Monday-Wednesday & Friday 9.30 am - 4 pm, Thursday to 6 pm. The banks affiliated to Unibank on all of Sealand , Møn and Lolland-Falster and Copenhagen, are open from 10 a.m. to 5 p.m. Mon-Fri.
In the provinces, opening hours vary from town to town. The exchange bureaus at the Main Railway Station in Copenhagen and at the Copenhagen International Airport are open in the evening as well as on Saturdays and Sundays.

Opening hours:
Forex, Copenhagen Main Railway Station:
Daily, throughout the year 8 a.m.-9 p.m.

Forex, Nørrevoldgade 90:
Mon-Fri 9 a.m. - 8 p.m.
Sat 9 a.m. - 5 p.m.
Sun closed

Opening hours: Copenhagen International Airport:
Departure Hall: 6.30 am - 10 pm
Arrival Hall: 6.30 am - 10 pm
Transit Hall: 6.30 am - 10 pm
(Exchange bureaus in Arrival and Transit Hall only open to arrriving passengers)

Other Bureaux de change:
Opening hours: The Danish Exchange ApS
Mon-Sat. 8.00 a.m. - 10.00 p.m.
Sun: 8.00 a.m. - 8.00 p.m. Please note that the Danish Exchange charges an exchange fee of dkr. 35 outside ordinary banking hours. When more than 300 dkr. are exchanged, apercentage fee amounting to at present 2,875% is charged.

Opening hours: No. 1 Exchange
situated at Rådhuspladsen (near Ripley's). The opening hours are 10 am - 8/9 pm daily. The exchange fee is dkr. 25.

24-Hour Openair
Changemakers: Currency exchange automats have been placed outside the branches of Unibank at Rådhuspladsen, Vesterbrogade 4A, Vimmelskaftet 35, and at JyskeBank, Vesterbrogade 9 in Copenhagen. Day and night it is possible to exchange currency from USA, GB, D, I, NL, F, CH, N, and S into Danish kroner.
The automat operates with bank notes (starting with lowest denomination of currency in question). The automat hands out both Danish notes and coins.
When using the automat, the customer is at first informed of the current exchange rate and the fee involved in the transaction (dkr. 20 day and night).

Please note that Danish banks may refuse to exchange large foreign bank
notes, such as max. 100$-notes. Consult your own bank before departure.

Traveller's Cheques and Credit Cards
Eurocheques and other well-known traveller's cheques are cashed by banks and many hotels, restaurants, shops and car rental firms, which also accept most international credit cards. A handling charge of dkr. 20 per check is imposed. Min. 2 checks per transaction.

Danish currency can be drawn from the cash dispensers placed outside mostbanks by means of Euro, Visa, Matercard, Cirrus or eurocheque-cards. The dispensers can be used outside normal banking hours. On the cash dispensers, information is given as to which cards are accepted. Only eurocheque-cards issued outside of Denmark can be used at the dispensers.

Personal Cheques
Ordinary personal cheques issued by foreigners while in Denmark are not
accepted in way of payment.


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Babysitting

Babysitters can be provided almost nationally. Usually, hotels or local tourist offices are able to make contact with a babysitter. In Copenhagen, the following agency can be contacted:

The Students' Babysitting Agency
tel.: 31 22 96 96 or: 30 42 44 44, fax.: 31 22 96 96
Fax machine is surveyed from 6.15 a.m. to 6 p.m. Fax reply can be expected within 2-3 hours during the period 1st September to 1st June, also Saturday

Office hours: Mon-Thurs 6.30 a.m.-9.00 a.m. 3.00 p.m.-6.00 p.m.
Fri 3.00 p.m.-6.00 p.m.
Sat & Sun closed

Daytime rates: from 1-5 hours Dkr. 180 cash
following hours Dkr. 30.
Evening rates: from 1-3 hours Dkr. 120 cash
following hours Dkr. 30
+ return transportation with bus or train, car driving amounts to Dkr. 1,50 per kilometer
In connection with conferences, etc., a pricelist can be faxed on request.


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Services for Disabled Visitors

Disabled Visitors
"Integration and Equality" are the basic principles governing the Dansih welfare society's handicap policy. This means that it is endeavoured to offer the disabled the same opportunitues as other citizens in all sectors, e.q. education, work, housing, transport, and travel.

The guide "Access in Denmark - a Travel Guide for the Disabled" is meant as an information service to disabled visitors on holiday in Denmark. The guide is published by the Danish Tourist Board in co-operation with the Committee for Housing, Transportation, and Technical Aids.
The guide can be ordered free of charge from one of the offices of the Danish Tourist Board abroad. The guide is published in Danish, German, and English.

In the Hotel Guide and Youth Hostel Guide issued by the Danish Tourist Board, the wheelchair symbol has been used to indicate suitability for disabled visitors.

Organisations
There are several organisations in Denmark which provide information and guidance for disabled. It is recommended that tourists seek advise well in advance of their intended departure for Denmark at one of the organisations listed below, in case of more specific questions.

BMH, Bolig-, Motor- og Hjælpemiddeludvalget
(The Committee for Housing, Transportation, and Technical Aids)
Landskronagade 66, 4. sal
DK-2100 Copenhagen Ø
Tel. 31 18 26 66

PTU, Landsforeningen for Polio-, Trafik- og Ulykkesskadede
(The Danish Society for Polio, Traffic, and Accident Handicapped)
Tuborgvej 5
DK-2900 Hellerup
Tel. 31 62 90 00

Kollektivcentret, Tjørring
DK-7400 Herning
Tel. 97 26 71 55

Aid Centres
Advice and guidance on technical aids:
the various countries have established aid centres which provide information, guidance, and expert assistance with regard to technical aids. An appointment or reference is required.

Although the service and guidance of tourists do no fall within the field of activity of the aid centres, the centres will help in case of emergencies.

The local tourist office offers advice, should the need for assistance arise while in Denmark.


Wheelchairs
When driven on the pavement, electric wheelchairs may have a maximum speed corresponding to walking (abt. 6km/h). Wheelchairs exceeding this speed are treated as bicycles and must observe the same traffic regulations: no driving on pavements, use cyclepaths where available, otherwise drive on the carriageway. Rules on the use of lamps are also the same as for cycles.

Wheelchair Hire:
Hjælpemidler for Handicappede
Toftegårds Plads 6
DK-2500 Valby (Copenhagen)
Tel. 36 46 99 31
fax. 36 44 22 31
Open Tuesday-Friday 1.30 p.m. - 5.30 p.m. Rents wheelchairs, crutches, rolators with 4 or 2 wheels, etc.

Rent for manual wheelchairs:
Per day Dkr. 80
Per weekend Dkr. 220
Per week Dkr. 470
Per month Dkr. 1620
The wheelchair must be collected and delivered by the customer. Rent of wheelchair requires advanced booking. A deposit of min. Dkr. 600 or the expected rent for the period must be paid when collecting the wheelchair.

Pia-Gruppen
Klamsagervej 12, DK-8230 Åbyhøj, Tel. 86 25 71 88, Fax. 86 25 45 66

Rent of pushchair:
Dkr. 80 for the first week, Dkr. 70 for following weeks, applicable foot rest extra. No electric wheelchairs on stock. Only covers the municipality of Århus. Delivery and fetching: Dkr. 60.

Repairs and spare parts:

Kørestolsdepot West
Viborgvej 7, Postboks 180, 7800 Skive, Tel. 97 52 60 44

SAHVA (Society and Home for the Disabled)
Hans Knudsens Plads 1 A, DK-2100 København Ø, Tel. 31 18 26 11

(Both places against cash payment on fetching)

There are many good cycle shops in Denmark with workshops capable of handling most of the repairs a wheelchair may need.


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Lost Properties

If luggage or other items are lost or forgotten while in Denmark, contact should be made to:

Aeroplanes:
Contact the airline or Copenhagen Airport Kastrup, tel. 32 31 32 31, open day and night. Items lost on the grounds of the airport are kept with the airport police for 24 hours, and are then transferred to the official lost property office (see below). The airport police can be reached at phone 32 45 14 48 day and night.

Trains and Ferries:
Concerning privately operated services, the service in question should be contacted.
Concerning DSB-trains and ferries: DSB Lost Property Office, Copenhagen tel. 36 44 20 10, Mon-Fri 9 a.m.-4 p.m.
Thur 9 a.m.-6 p.m.

DSB Lost Property Office, Århus
tel. 86 12 77 77, ext. 1431, Mon-Fri
8.30 a.m.-3.30 p.m.

Buses
Contact the traffic company in question

In general:
Contact local police station.

Copenhagen has a central Lost Property Office which can be contacted
Mon-Thur, 9 a.m.-5,30 p.m. (Fri until 2 p.m.), tel. 31 74 88 22.
Personal application:

Politiets Hittegodskontor
Slotsherrensvej 113, DK-2720 Vanløse
Mon-Thur. 9 a.m-5,30 p.m., Fri. until 2 p.m.


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News in English on Radio Denmark

The news in English can be heard on Radio Denmark programme 3, all through the year from Monday to Friday at 8.30 a.m.


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Emergencies


Dial tel. 112 and notify fire, police or ambulance required. Give your telephone number and its address. Speak clearly.
Emergency calls from public telephone boxes are free (no coins).

Hospitals
All foreigners staying temporarily in Denmark are entitled to free treatment in hospitals and casualty wards in case of sudden illness, accident or aggravation of a chronic disease. Also in case of premature birth, provided the birth was not expected to take place while staying temporarily in Denmark. Prerequisites to free medical treatment are:
a. that the patient has not come to Denmark with a view to obtaining treatment and
b. that the patient is not strong enough to be moved to his home country. The transport home is paid by the patient.

Health Insurance
The following tourists who are taken suddenly ill or whose chronic disease is acutely worsened while staying temporarily in Denmark, are entitled to medical treatment:
1. Tourists staying permanently in the Faroes, in Greenland or in other Nordic countries
2. Citizens of EU-countries in possession of an E 111 formula (issued by the local health authorities in the individual EU-countries)
3. British citizens from Great Britain and Nothern Ireland with a UK- passport which has "British Citizen" stamped on page 2.
4. Citizens of Gibralta with a UK-passport which has "British Dependent Territories Citizen" stamped on page 2.
5. Persons with a UK-passport which has "British Subject Who Has the Right of Abode in the United Kingdom" stamped on page 2.

The persons above are entitled to acute free medical care, and a certain refund of dentists' and pharmacies' bills (as listed in the insurance conditions of group 1 ensured.)

6. Members of Faroese Health Insurance B
7. British citizens with residence on the Isle of Man are subject to treatment in accordance with group 2-insured, and thus are not entitled to free medical treatment, but are entitled to subsidies in the form of payment in part of the expenses in connection with medical aid and other acute aid, such as prescribed medicin.

If cash payment is required, a refund can be obtained from the health insurance office of the municipality, where one is staying.
No other nationalities than those mentioned above including the Channel Islands are covered by the Danish public health insurance. It should be noted that in case of sudden illness, special rules apply, as stated under "Hospitals".

Doctors
Most hotels have contact with a doctor, and also private hosts, camping sites, hostels and tourist offices will help you call a doctor. In Copenhagen the emergency service can be called during the period 4 p.m.-8 a.m. and Saturdays, Sundays and holidays on phone 32 84 00 41.
Similar arrangements exists in all towns out of normal hours. In Copenhagen, a special tourist Doctor on Call-service can be reached on phone 33 93 63 00 at workdays from 8 a.m. - 4 p.m. If you cannot get a doctor in an emergency situation, dial 112 (see also "Emergencies").

Doctors' fees are paid in cash (Dkr.300-400).
In Copenhagen, a special "Doctor-on-Duty"-service for tourists operates when the ordinary emergency service does not operate: Mon-Fri 8 am to 4 pm.
Appointment must be made in advace on phone 33 93 63 00.

Dentists
Should the need to see a dentist occur, an appointment can be made with any dentist (see telephone book). In case of emergency outside office hours,
contact in Copenhagen the Dental Emergency Service, Oslo Plads 14, DK-2100 Copenhagen Ø.

Opening hours: weekdays 8 pm to 9.30 pm
weekends and holidays 10 am to 12 noon, and 8 pm to 9.30 pm

In the rest of the country:
Ask Falck for Information about local dental emergency or nearest casualty ward.

Normally, dentists' fees are paid cash, but the fee is reasonable, compared with many other countries.

Medicine
Medicine is bought at pharmacies only, in Danish called Apotek. Danish pharmacies genereally follow normal shop hours. In larger towns some pharmacies are open 24 hours a day. In addition to this, a number of pharmacies spread all over the country have a pharmacist-on-duty arrangement which implies that a pharmacist after telephone contact will come to the pharmacy. Outside normal shop hours, answering machines at pharmacies give the address of the nearest pharmacy on duty. The same
information will be posted outside the pharmacy.

Broadcasted S.O.S. for relatives
In case of death or serious illness of a near reletive, Radio Denmark will broadcast an S.O.S in the news on programme 3. Relatives should contact their national police, who in turn will forward the S.O.S.to the police in Denmark, for the attention of Rigsregistraturen.


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Post Offices

The opening hours may vary from town to town, and from one area to another of a town. But generally speaking, the opening hours are:

Mondays-Fridays 9
/10 am - 5/6 pm, Saturdays 9 am to 12 noon, or closed.
In smaller towns, the post offices operate with limited opening hours.

In Copenhagen, the main post office (Vesterbro Postkontor, Tietgensgade
35-39, DK-1500 Copenhagen V) is open Mondays-Fridays 10 am - 6 pm,
Saturdays 9 am - 1 pm.

The post office at the Central Rail Station: Mondays-Fridays 8 am - 10 pm,
Saturdays 9 am - 4 pm, Sundays and Holidays 10 am - 5 pm. Note: Extra fees may be added in some cases on Mondays-Fridays 5 pm - 10pm, as well as on Saturdays, Sundays, and Holidays. An extra fee is added to all charges for dispatch of packages, airmail packages only.

Postal enquiries can be made to the postal information service, phone 33 33 89 00 ext. 6106 (Mon-Fri 8 am - 6 pm).

Poste Restante Letters
If you cannot be reached at a permanent address, letters can always be
forwarded to any post office in Denmark.

Current Postal Rates as per 2nd October 1995
Postal rates in force for selected items of mail out of and within Denmark

..........................................................DK ...........Scandinavia*.........Europe*..........Others*
----------------------------------------------------------------------------------------------------------
Postcard/letter up to 20 g..................3,75..................3,75..................3,75..................5,00
----------------------------------------------------------------------------------------------------------
Ord. letter up to 50 g........................5,00..................5,50...................9,50................12,00
----------------------------------------------------------------------------------------------------------
Ord. letter up to 100 g......................5,00..................6,00.................13,00................17,00
----------------------------------------------------------------------------------------------------------
Ord. letter up to 250 g......................8,75................10,00.................22,00................36,00
----------------------------------------------------------------------------------------------------------
Rate applies to Air Mail/Mail Prioritaire charge.

* All letters must be marked with an "A"-Prioritaire-sticker, obtainable at post offices.


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Shopping

To many visitors the joys of window-shopping and shopping in a different environment equal the joys offered by museums, sights and attractions. Most Danish towns of a certain size boast pedestrian precincts where the greater part of the local shops are to be found, together with department stores.

The prizes in Denmark are generally speaking fixed, but as far as antique shops and second-hand shops are concerned, prizes can be discussed.

If a customer regrets a purchase, most major shops offer replacement within a certain time limit, either by means of a refund or the purchase of another item. If a customer feels that he has been subject to unfair treatment in connection with a purchase or service costing more than dkr 500, he can address himself to

FORBRUGERSTYRELSEN
Forbrugerklagenævnet
Amagerfælledvej 56
DK-2300 Copenhagen S
Tel.: 32 96 07 00
Mon-Fri 10 a.m. - 2 p.m.
There will be imposed a handlingcharge of dkr. 80 if the board accepts the case.

Taxfree Shopping
In Denmark, Value Added Tax (VAT) is imposed on all goods. According to the legislation, 20% of the salesprice can be refunded for tourists who do their shopping in Denmark, provided the purchases are declared upon departure from Denmark, upon leaving the last EU-country on the itinerary, or upon entry into the home country.
At present, two different schemes apply: Europe Taxfree Shopping and Tax-Free International. Shops participating in either export services, display an emblem at the entrance, and tourists are advised to enquire about taxfree shopping possibilities, if they do not find the emblem at the entrance of the shop where they are shopping.

As a rule, the taxfree shopping schemes operate as follows: the customer does his shopping and takes his purchase with him as luggage. The customer pays the full price and later receives a refund of the Danish tax, less a small handling charge. The rules vary according to the customer's home country, so relevant paragraphs should be consulted.

Taxfree Shopping/Tourists from EU-Countries
Tourists from EU-countries cannot have the VAT on their purchases refunded as per 1st January 1993 the inner market took effect.

Taxfree Shopping/Tourists from Norway
Tourists from Norway can have the VAT on their purchases refunded under two different schemes:

1. The customer has the purchase mailed directly to his home address. No limit as to amount or items purchased. The customer pays the salesprice less Danish tax. (Mailing can be arranged for against payment of freight and other costs).

2.
The customer takes his purchase with him as luggage. Danish taxes are refunded upon return to respective home country. Salesprice of the individual item or set of items must be at least Dkr. 1200 inclusive of Danish taxes. The customer pays the full price. Refund procedure:
The customer declares the purchase and presents relevant taxfree invoice to custom authorities of his respective country for stamping on return. The customer sends the stamped invoice to Denmark (see invoice for address) and specifies how reimbursement is to be effected: by cheque, banktransfer, or by crediting a credit card account. With the least possible delay, the customer received the amount from Denmark.
A handling charge is deducted. Europe Taxfree Shopping charges between 1-5% of the salesprice. Tax-Free International charges a percentage between 0,8% and 4,2%. In addition to this, Tax-Free International deducts dkr. 25 when refund takes place in kind, and dkr. 50 when refund takes place via cheque or banktransfer.

Taxfree Shopping/Tourists from other Countries
Tourists from other countries (incl. Greenland and the Faroe Isles) can have the VAT on their purchases refunded under two different schemes:

1.
The customer has the purchase mailed directly to his home address. No limit as to amount or items purchased. The customer pays the salesprice less Danish tax. (Mailing can be arranged for against payment of freight and other costs).

2.
The customer takes his purchase with him as luggage. Salesprice of goods purchased in the same shop must be at least Dkr. 300 inclusive of Danish taxes. The customer pays the full price, but can have the VAT refunded:
The customer declares the purchase and presents relevant taxfree invoice to the Danish Customs for stamping upon departure from Denmark or to the Customs of the last EU-country on the traveller's itinerary, before the luggage is handed in. If the purchase was made in a shop displaying the "Europe Taxfree Shopping" sign, the VAT can be refunded in cash straightaway at the Copenhagen Airport office, or at the "Europe TaxfreeShopping"-offices located in one of the following international airports:
Bergen, Oslo, Malmø, Gothenburg, Stockholm, Amsterdam, Brussels, Stansted, Heathrow, Gatwick, Glasgow, Dusseldorf, Hamburg, Frankfurt, Munich, Vienna, Rome, Milan, Lisbon, Marseille, Nice, Lyon, Barcelona and Madrid, always bearing in mind, that the purchases must be cleared at the latest on leaving the last EU-country of the route.
When leaving Denmark by boat, refund can take place on board the connections Copenhagen-Oslo, Copenhagen-Swinoujscie, on the connections run by the shipping company Colorlines out of Hirtshals, connections run by Larvik Lines out of Frederikshavn, as well as on board the cruise ships out of Copenhagen, where a representative from Europe Taxfree Shopping will come on board immediately before departure.

If the purchase was made in a shop displaying the "Tax-Free International" sign, the VAT can be refunded in cash straightaway at the Copenhagen Airport branch of Den Danske Bank. Please note that Tax-free International deducts dkr. 25 when refund takes place in kind, and dkr. 50 when refund takes place either by cheque or banktransfer.

For purchases made in all other shops, the procedure is to send the stamped invoice to Denmark, and to specify, how the refund shall be effected: by cheque, banktransfer, or by crediting a credit card account.
A handling charge is deducted. Danish Taxfree Shopping charges 1-5% of the salesprice. Tax-Free International charges a percentage between 0,8% and 4,2%.

Shopping Hours
All shops may be open from Monday at 6 a.m. to Saturday at 5 p.m. Alchohol must not be sold in shops between the hours 8 p.m. to 6 a.m. Shops with a maximum annual turnover af 12,5 mio. Dkr. may be open on Saturdays after 5 p.m. and on Sundays. These are the regulations laid down in the law, however, on a national basis, it remains to be seen whether the shops, escpecially in the provinces, take full advantage of the extended opening possibilities.

As it is now, shops are open Monday- Thursdays 9/10 am - 6/7 pm, Fridays
shops usually close at 7 or 8 pm, in the provinces often at 6 p.m. Most shopping centres are open until 8 p.m. In Copenhagen, the department stores are open until 7 p.m on Mondays and Thursdays. Most shopping centres are open on workdays until 8 p.m. On Saturdays, the shops close at 12 noon or 1 pm, most department stores close at 2 p.m. although with the new shops act they may be open until 5 p.m. on Saturdays. In Copenhagen and in the major towns of the provinces, most city center shops will probably be open until 5 p.m. on Saturdays, whereas smaller towns probably will not take advantage of this possibility of extended shopping hours, except perhaps for the summer months.

The typical kind of shops to be open on Saturdays after 5 p.m. and on Sundays is kiosks, bakers, confectioners, sandwich shops and florists and now also any shop with a maximum annual turnover of 12,4 mio. dkr. which would typically imply local supermarkedts.

At most railway stations, kiosks und super markets are open daily until 10 pm or midnight.

All shops are closed on December 24, June 5 and on holidays.

Tips, VAT and Service
Tips are included in hotel and restaurant bills, taxi fares, etc. It is common practice to pay for special service, but on the whole, tips are considered unneccesary.

Selected Retailprices
Average national prices for March 1996
1 Pk. Ryebread (14 slices)..........Dkr...8,99
1 Loaf (300 g)......................Dkr...6,16
1 Kg. Beef..........................Dkr..89,04
100 g Salami (sliced)...............Dkr..14,20
1 Lt. Milk..........................Dkr...5,79
1 Kg. Cheese (45%)..................Dkr..59,33
10 medium sized eggs................Dkr..16,56
1/4 Kg. Butter......................Dkr...9,61
1 Kg. Apples........................Dkr..12,46
1 Kg. Potatoes......................Dkr...6,28
1 Kg. Sugar.........................Dkr..10,60
1 Kg. Coffea (prime quality)........Dkr..60,93
1 Pk. Tea(100 g)....................Dkr..15,20
1 Btl Soft drink (25 cl)............Dkr...2,76
1 Btl Lager (33 cl).................Dkr.. 4,14
1/2 Btl Ballantine Whisky (37,5 cl).Dkr.112,00
20 Cigarettes (danish)..............Dkr..30,00


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Telecommunication


Telecommunication has the following index

Telephone Calls to and from Denmark
Telephone calls in general
Telephone calls within Denmark
Outgoing telephone calls
Telegrams
TeleCom Centres in Copenhagen

The telecommunication in Denmark is run by Tele Danmark A/S. The company runs the telegraphic service, the coastal radio service, and also manages the telephone, telex and data traffic within Denmark as well as to and from abroad.

To index for Telecommunication

Telephone Calls to and from Denmark
Direct calls to Denmark:
When calling from abroad, start with the digits which indicate that the call is international. In many countries, these digits (the international prefix) are 00. Then follow the digits 45 which are the international code for Denmark, and which indicate that Denmark is being called. A Danish telephone number consists of 8 digits. There is no area code in Denmark.

To index for Telecommunication

Telephone calls in general:
The call can be made from telephone booths, any post office or from a subscriber's number. In public telephone booths the following coins may be used: 1, 2, 5,10 or 20 kroner coins. International calls require 5 kroner for a start. The call itself is free. Do not insert more money in the automat until number answers. All boxes take the following coins as well:
Norwegian 1-krone, Swedish 1-krone, German 1-DM, US 1/4-dollar, Dutch 1-guilder, English 10-p coins. (By means of the respective flags it is indicated in the booth that the abovementioned coins can be used as well) 3300 telephones operated by means of a telecard have been installed usually next to the ordinary coin payphones.
The telecard phones and booths are marked with yellow. The telecard comes in 3 values: Dkr. 30, Dkr. 50. and Dkr. 100, the cards can be obtained from kiosks and post offices all over Denmark. At the beginning of the call, the telecard is place in the phone and during the conversation, the display will show what is left of the time allotted for speaking according to the value of the card. Please note that the card must not be removed from the phone during the conversation, otherwise the remaining value is lost. In the Næstved and metropolitan area, some 150 combined pay and card phones have been put which are adjusted to the new Danmønt-card (small change card) as well, and as the Danmønt-card gains foothold nationally, more card phones will be adjusted.

Visitors are warned that telephone calls from hotel rooms can be very expensive.

Information on telephone numbers abroad, incl. Greenland and the Faroes113 Other information on telephone communication to and from DK:141.

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Telephone calls within Denmark
Direct calls within Denmark: dial the Danish 8 digits subscriber's number.
The first digit in a Danish telephone number cannot be 0 (zero).

Information on telephone numbers in Denmark: 118

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Outgoing telephone calls
When calling abroad directly, start by dialling 00 (from The Faroes and Greenland 009), the Danish prefix for international calls. Then follows the national code for the country in question (consisting of 1 to 4 digits; the code number can be seen from the telephone directories for instance), followed by area code, when used in the country in question, however, if the first number is zero, it is to be left out, and finally personal number.

Calls to Denmark from abroad can be made through "Denmark Direct". Phone service number 141.

Denmark Direct-calls can be paid by the receiving party ("Reverse-the-charge" or by means of a prepaid telecard: the Denmark Direct Telecard, which comes in the values Dkr. 80, 150, and 350. This card is for sale in the Telecom Centres (see below), the teleshops, and in post offices.

To index for Telecommunication

Telegrams
Telegrams - national and international, tele letters for Denmark, Telex- and Telefax messages can be telephoned the Telegraph day and night on phone 122.
Telegrams can also be handed in at the TeleCom centres in Copenhagen - see below.

Telegrams for at home and abroad can also be handed in at several post offices. The postal services require an extra fee for telegrams handed in at post offices.

Additional information obtainable from Telegraph Information Service, phone 168 - day and night.

Telegrams to ships (radiograms) can be telephoned Lyngby Radio, phone 126 day and night.
Additional information can be obtained from Lyngby Radio, phone 42 87 66 12, ext. 232 (Watch duty) - day and night.

To index for Telecommunication

TeleCom Centres in Copenhagen
TeleCom centres have been established at the Copenhagen Central Station and at the transit hall in the Copenhagen Airport in Kastrup.

TeleCom Centre, the Copenhagen Central Station.
Weekdays Mon-Fri from 8 a.m. - 10 p.m.
Sat, Sun and holidays 9 a.m. - 9 p.m.

Telecom Center, Transit Hall Copenhagen Airport, Kastrup
Weekdays Mon-Fri from 7.45 a.m. - 10 p.m.
Sat from 7.45 a.m. - 9 p.m.
Sun and holidays from 7.45 a.m. - 10 p.m.

The centres hold various kinds of modern communication facilities. A.o.
- booths for calls abroad
- calls to and from text phones (defective hearing and speech)
- handing-in of telegrams and teleletters
- telex and telefax facilities and on a daily or per hour basis:
- rental of meeting premises/offices (incl. catering, if required)
- secretarial assistance (PCs, etc. )

Additional information concerning facilities, etc., and reservation of meeting premises etc., at Telecom Center, Central Station, telephone number 33 14 20 00 and Telecom Center Copenhagen Airport/Kastrup, telephone number 32 52 00 22
- premises can be rented outside the offical opening hours when reservation is made in advance.


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Religion

Approx. 90% on the Danish population are members of the Evangelical-Lutheran Church, but many other religions are represented.

Catholic churches in Denmark: A special brochure has been published which is available in many hotels, at local tourist offices, or from Katolsk Bispekontor, Bredgade 69 A, DK-1260, Copenhagen K, tel. 33 11 60 80.

Churches of other beliefs:
From embassies, in hotels and churches in the Copenhagen city-area, a brochure can be obtained which both describes the churches of the City of Copenhagen as well as describes other Churches and Congregations with list of services held.

Information on services in
foreign languages can be obtained from local tourist offices.