Zero Administration Kit for Microsoft® Windows 95 Version 1.0

Welcome to the Zero Administration Kit for Microsoft® Windows 95. Please refer to the license agreement before using this release.

Viewing License Agreement

License Agreement for the Zero Administration Kit for Microsoft® Windows 95.

Viewing Product Support Information

Product Support Services

Setting Up the Zero Administration Kit

  1. Please read the README.TXT release notes for any late breaking news.
  2. To complete the Zero Administration Kit Setup, you need a Windows 95 full packaged product CD or the equivalent files on a network share, Microsoft Internet Explorer 3.x, and Microsoft Windows 95 Service Pack 1.
  3. Before you begin Setup, you should read the Zero Administration Kit Administrator's Guide This document provides an overview of the Zero Administration Kit Setup, a complete list of the prerequisites for the Zero Administration Kit, a discussion of the methodologies used in the Zero Administration Kit, and an overview of System Policies.

  4. An option in the Zero Administration Kit Setup requires Microsoft Office 97. If you want to implement this option, you must have either an Office 97 CD, or the equivalent files on a network share.
  5. You are now ready to Install the Zero Administration Kit.

Your Guide to Microsoft Technical Support   Top

If you have a technical question about the Zero Administration Kit, see the Zero Administration Kit Administrator's Guide. You can also find late breaking updates and technical information in the README file that came with your Zero Administration Kit CD. If you still have a question, Microsoft offers technical support and services ranging from no-cost (excluding connectivity cost issues) online support site to direct assistance with a Microsoft Technical Engineer. Below is a brief description of these services to help you decide which option is right for you.

Note: The services and prices listed here are available in the U.S. and Canada only. Services and prices outside of these countries may vary.

Self-Help Tools to Find Answers Yourself

http://www.microsoft.com/support/

Microsoft Technical Support Online uses cutting-edge Microsoft technology to help you access the most relevant technical information and resources to answer your support questions. Use the Troubleshooting Wizards to easily diagnose and answer technical questions. Or select technical articles, programming aids, or commonly asked questions from Microsoft technical support databases. Online support helps you find the answers you need, quickly and easily.

Direct Assistance with a Microsoft Technical Engineer

Standard No-Charge Support

If you still need answers to your technical questions, Microsoft offers Standard No-Charge (excluding connectivity issues) Support for retail versions* of this products as follows:

Support is available in the U.S. for no charge from a Microsoft Technical Support engineer, by means of a toll line, for the first 90 days of using Windows 95. The 90-day period begins the day of your first call. Call (425) 637-7000 between 6:00 A.M. and 6:00 P.M. Pacific time, Monday through Friday, excluding national holidays. In Canada, please call (905) 568-4494. For support outside of the United States, contact your local Microsoft subsidiary.

* If your Microsoft product was pre-installed, distributed with your personal computer, or provided by an Internet Service Provider (ISP), the personal computer manufacturer or ISP is responsible for providing your product support. Please contact the manufacturer or source from which you obtained your Microsoft product for support information.

After-Hours Support or Supplement to Standard No-Charge Support

After the initial 90-day free period has expired, support is available from a Microsoft technical support engineer and charged by the length of time used or by the occurrence. Call (900) 555-2000 ($2 per minute, $25 cap) or (800) 936-5700 ($25 per incident). In Canada call (800) 668-7975 to pay by the occurence. For support outside of the United States, contact your local Microsoft subsidiary.

Note: Support fees will be billed to your VISA, MasterCard, or American Express credit card.

Text Telephone: Microsoft text telephone (TT/TDD) services are available for the deaf or hard­of­hearing. In the U.S., using a TT/TDD modem, dial (425) 635-4948. In Canada, using a TT/TDD modem, dial (905) 568-9641.

Support Offerings Worldwide: For support offerings outside of the U.S. and Canada, contact the local Microsoft subsidiary in your area. For a listing of worldwide Microsoft subsidiaries go to Microsoft Technical Support Online.

Services and prices may vary outside of the U.S. and Canada. Microsoft Technical Support is subject to Microsoft current prices, terms, and conditions, which are subject to change without notice.