At this point in the installation you need to verify that your modem has installed properly. All of the lights on your modem should be on and green.
If all of the lights on your modem are on, click to continue with the next step in the installation process.
If all of the lights on your modem are not on, even though all the cables have been connected properly, click to continue the installation at a later time, and call our support desk at 877-830-9138.
You can also click to return to the Install Modem page.