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For technical assistance in the United States, you can contact Microsoft Support Network on a text telephone at (425) 635-4948 between 6:00 AM and 6:00 PM Pacific time, Monday through Friday, excluding holidays. In Canada, dial (905) 568-9641 between 8:00 AM and 8:00 PM Eastern time, Monday through Friday, excluding holidays. Microsoft support services are subject to Microsoft prices, terms, and conditions in place at the time the service is used.