Learn how to open your inbox and get started receiving and sending electronic messages:
To access your email messages, follow these steps:
- Open your inbox by clicking Mailbox, located on the component bar, which is in the lower right corner:
- In Windows, use the Mail & Discussion Groups Wizard if you need to set required Mail & Groups preferences.
- Use the
Preferences dialog box to correct or change Mail & Groups preferences.
- Use the Security Info dialog box to set defaults for sending and receiving encrypted and
digitally signed messages.
Details
To open your inbox without connecting to your server, from the Communicator menu,
choose Messenger Mailbox.
See Also
Choosing and Using an IMAP or POP3 Server
Using the Mail & Discussion Groups Wizard (Windows only)
Changing Mail & Groups
Preferences
Setting
Preferences for Encrypted Messages
Updating Your Message List
Opening a Message and Its Attachments
Troubleshooting
User name and password:
To access your mail server, you may need
to enter your user name and password.
Review your account information provided by your site or Internet Service Provider.
Account information customarily contains user name and password
information, as well as host names and port numbers.
Mail & Discussion Groups Wizard (Windows only):
If the Mail & Discussion Groups Wizard comes up when
you open your Inbox or click Get Msg on the toolbar, you must set required
Mail & Groups preferences. In Windows, use the Mail & Discussion Groups Wizard to help you set required preferences for
receiving and sending messages.
Dialup:
If you are using an Internet Service Provider (ISP)
account to provide a network connection
over a phone line, when you click Get Msg,
Netscape Messenger tells your modem software to dial up a connection to your
ISP account, if a connection isn't currently established. To update your message list,
you must be able to establish a connection.
If you cannot establish a
connection, ensure your PPP and TCP/IP software is configured correctly, and
that your ISP account is configured for PPP access. Your ISP
representative should be able to assist you with configuring your network
software.
What's Next?
Selecting Messages from the Message List
Identify Messenger's capabilities and key components.
Netscape Messenger receives, sends, handles, and helps you manage multimedia electronic messages and Collabra messages. To help you with these tasks,
Messenger offers the following windows:
- Message List window lists messages contained in a message folder, such as your inbox
- Message Center lists your servers and folders
- Message Window displays an individual message
- Compose Message window provides tools for composing and sending a message
What's Next?
About IMAP, POP3, and Mail Servers
Learn the advantages and disadvantages of using IMAP and POP3 servers, so you can choose the
right service to access your messages.
Netscape Messenger can work with two different types of servers: IMAP and POP3. If your server supports both type of message storing, these descriptions
may help you choose which you want to use:
Internet Message Access Protocol (IMAP)
Advantages: Keeps messages individually on your server. When you open your inbox, you download message headers only. When you open a message, it's then downloaded
to your local computer, so startup time is faster. Also, because messages are stored on the server, and changes are copied back from your local computer, you always
have access to an updated mailbox.
Disadvantages: Unless you copy your messages to your local computer, if your connection to your server goes down while you're working, you must reestablish a
connection before accessing messages, even though you can browse the headers. Connect time can be longer because you must either be connected while you are browsing
your messages, or you must reconnect every time you access a message you haven't read.
Post Office Protocol (POP)
Advantages: Copies messages to your local computer all at once after you connect to your server.
If your connection goes down while you're working, you have your messages.
Disadvantages: You must synchronize your local inbox with your server's mailbox. This can result in downloading new messages over
and over (if you save your messages
on your server), each time you connect, or can
result in messages residing on computers you've previously used,
but to which you may not currently have access. The end result
is you are sometimes unable to access all your messages when you need to.
See also:
Changing Mail & Groups
Preferences
Changing Mail Server
Preferences
Use the Mail & Discussion Groups Wizard to help set required preferences
for receiving and sending messages. You must provide settings for
all preferences in all Mail & Discussion Groups Wizard panels.
If at any point you
do not know what the correct setting is, review the account information
provided by your Internet Service Provider (ISP) or by your system
administrator.
To use the Mail & Discussion Groups Wizard:
- Provide a name or your password by clicking the text-entry area
and typing in the characters exactly as reported to you.
Be sure to match all characters, including
upper and lower case.
- You can move through the panels without disturbing settings you
have provided. To move from panel to panel, click Forward or Back.
- To dismiss the Mail & Discussion Groups Wizard:
- Save and use settings you have provided
or changed by clicking Finished.
- Abandon changes you have made since bringing
up the Mail & Discussion Groups Wizard and restore the previous settings by
clicking the close box in the upper-left corner of the Mail & Discussion Groups
Wizard Window.
- Test your settings by clicking Get Msg on the toolbar of a Message List window,
such as your inbox. If your settings are all correct, your inbox either receives new messages or
reports that there are no new messages.
The Mail & Discussion Groups Wizard asks you to provide settings for preferences that
have not been preset. If a setting has not been provided, or you do not know
it, you must exit the Mail & Discussion Groups Wizard and consult your ISP or site's help
desk.
Preference settings the Mail & Discussion Groups Wizard needs to know are:
- Your user name on the mail server that delivers (POP) or stores (IMAP) your messages. If you are
using an Internet Service Provider (ISP), use your login
name for your ISP account.
Example: bongo
- Your password on the mail server that delivers your messages or makes your messages available. If you are
using an ISP or some other system that requires logging in, provide
the password you use when you log in.
- Your return address, which should have been supplied to you with
your ISP account information or through your system administrator. Your return address
is usually your user name combined with your site and domain
names.
Example: bongo@drums.org
- Your real name, which Netscape Messenger automatically includes with your
user name when you send a message. This could also be your pen name.
Example: Chris King
- The name of the mail server that delivers your messages, and whether it
is an POP3 or IMAP server. Mail server name and type of mail delivery should
be part of your account information you received from you ISP representative
or from your system administrator.
POP3 servers download messages in their entirety. After downloading
messages, you can disconnect and still read your messages; however, your local
inbox, especially if you use multiple machines, can become out-of-sync with the spool
on your server. This can cause messages to be unavailable, if you've downloaded them
to machines to which you do not have constant access.
IMAP servers download message headers only and store your messages
individually on your mail server. When you open a message, you access the message on
the server. This helps to you to maintain a single mailbox and eliminates many synchronization
problems. However, IMAP requires longer connect time, if you are using a dial-up connection.
- The name of the mail server that sends your messages, which is
also known as your SMTP host. The name of your SMTP host may not have been reported
to you in your ISP information or by your system administrator. In most
cases your SMTP host is the same as your POP3 or IMAP host.
- Name and path of your local folders.
To read a message in your inbox or some other mail folder, you must:
- Open the folder in which the message resides, such as your inbox.
- Select messages from the message list.
- Open the message in the message panel, or by opening a Message window.
Each Message in a message list is represented
by a message header summary. A message header summary consists of
pieces of information that can help you in identifying
determining how to handle the message.
- To select a message and make it the current message,
click its message header summary.
- To select multiple messages, hold down the Control key (Windows) or the Command key (MacOS) while
clicking each summary or while dragging the cursor over multiple summaries.
When the message panel is open, it displays the body of the current message
and enables you to access inline message
attachments.
- Open and close the message panel by clicking the message panel
control on the lower left of the Message List window:
- Use the opened message panel to display the next or previous message by
clicking Next on the toolbar or by selecting Previous from the Go menu, respectively.
- If you have a single message selected, the message panel displays the next or
previous message from the message list.
- If you have multiple messages selected, the message panel displays
the next or previous message from your selection.
To open a message in its own message window,
double-click the message's summary in the message list.
To display multiple messages simultaneously, each in its own Message
Window:
- Hold down the Control key (Windows) or the Command key
(MacOS) while clicking message summaries in the message list. (Please use this
feature with caution. Opening too many windows can cause performance problems.)
- From the File menu choose Open.
After opening a single message in a Message Window, you can display other
messages in the current folder.
-
To view the next message, click Next on the
Message Window toolbar.
Details:
- Next depends on how you sort
messages in your current folder, which messages are visible, and whether you
are navigating through a selected list of messages or the entire folder.
- If you aren't viewing a selected list of messages, and you sort messages
by date and hide read messages, the next message is the most recent unread
message following your current message.
- If you are navigating a selection list, Next only
displays sequential messages in your selection list and follows the order in
which you sort the current folder.
You can print a message from the Message window, or from the Message List window, if the message panel is open
and the message you want to print is being displayed.
To print the currently displayed message, click the Print button on the toolbar.
To download new messages into your inbox (POP3) or to update your
message list so you can see new messages, from your inbox or any
Message List window, click Get Msg, which is the left-most
button on the toolbar.
Even though you can update your inbox when it's not displayed, unless you have
mail filters that automatically file your new messages,
the only folder that receives new messages is the inbox.
The Mailbox button on the component bar can alert you that new messages
have arrived on your server.
Netscape Messenger checks your server periodically. After finding
new messages, the Mailbox button displays a green dot.
Learn how to compose and send messages.
You can send a message using any of the following methods:
- Use a New Message Window to create and send a new message or
reply. To bring up a New Message Window:
- From any Netscape Communicator Window, open the File menu
and choose New Message.
- While displaying a message in a Message or Message List window,
click Reply on the toolbar and choose from the Reply menu.
- From the results of a directory search, select from the matching entries and
click Compose Message.
- From the Address Book window, select an address book card and click New Msg.
- Forward a message you've received.
- Automatically send a file through the use of a message filter.
Use the New Message Window to address, compose, and send email and
Collabra messages. The New Message Window contains the following tools:
- Toolbar, which has the following buttons:
- Send
- Quote
- Address
- Attach
- Spelling
- Save
- Security
- Stop
- Address List Tab to create or edit the address list.
- Attachments List Tab to attach files to your message by using drag and drop.
- Message Options Tab to request a return receipt,
override default message priority (Windows only), prevent encryption, prevent attachment
of your digital signature, and override the default character set
labeling.
- Subject area to create and edit the subject.
- Composition area, which contains either a simple text-entry area
for composing a plain-text message, or Netscape Composer for composing HTML messages.
While composing a message in the New Message Window, you can
add, edit, or delete items from the address list. An item in the address list can be an email address, a nickname, a mailing-list name, or the name
of a discussion group.
Adding Addresses to the Address List
To add addresses to the address list of your current composition, you can
use either or both of the following methods:
- Select addresses from the results of a directory service or address book
search.
To launch a directory search, click Address on the toolbar.
- Click the Address List tab and
use your keyboard to type in addresses:
- Click the Recipient button and from the
resulting menu choose a recipient type.
- Click the blank line to open it for editing.
- Type addresses, using a space to separate a new address from the
previous. All addresses typed on a single line obtain the current recipient type for
that line. Press Return to close the line. Multiple addresses will be converted to
individual lines.
An address in an address list can have one of the following recipient
types:
To |
Primary recipients of your message. |
CC |
Carbon Copy, for secondary recipients. |
BCC |
Blind Carbon Copy, for secondary recipients not
identified to the other recipients, including those in the CC list. |
Group or Discussion |
Posting to a discussion group. |
Editing Addresses in the Address List
To edit addresses in the address list of your current composition
- With your cursor, select part or all of an address you want
to edit.
- Type your correction and press Return.
To change an address's recipient type, click the Recipient button
and from the menu choose a different recipient type.
Deleting Addresses from the Address List
To delete addresses from the address list of your current composition
- With your cursor, select part or all of an address you want
to delete.
- Press Delete to remove the selection. If the line is now empty, to
delete the empty line, press Delete again.
While you are composing a reply in a New Message Window, you can include
text from the original message.
-
Include text from a message to which you are replying by clicking Quote
on the toolbar of the New Message Window.
- Stop the inclusion of text at any point by clicking
Stop on the toolbar of the New Message Window.
Details
Text from the original message appears in your composition according to font
and color preference
settings for quoted text. Use the Compose pane of Mail & Groups
Preferences to
customize these
settings.
To quote original text automatically when you reply to a message, set
preferences for the quoting of original text. Use Mail & Groups preferences to change your setting.
You should set security preferences that govern all messages you send. However, if you want to override these preferences for a particular message, you can turn message encryption on or off:
- Click the Message Options tab, located to the left of the Addressing Area.
- Click Encrypted to turn encryption on or off.
There are many reasons why you may not be able to send encrypted mail. If you cannot send encrypted mail, contact your system administrator.
You can set Security Preferences in the Messenger panel of the Security Info window.
See Also
To lookup an email address for someone you want to send a message to,
you can use address lookup services, if they are available where you are working.
To search an address book or directory lookup service:
- From the Edit menu of any Folder, Thread, or Message window, choose
Search Directory.
- Use the Search dialog to:
- Provide keywords for which to search.
- Choose the type of information to which your keyword relates.
- Choose an address book or lookup service in which to search.
To use the Search dialog to search through address books or address-lookup
services, follow these steps:
- Focus your search by pulling down the folder list and choosing an address book or lookup service.
- Pull down the type list and choose the address book information type in which
you'd like to match your keyword.
- Pull down the condition list and choose a search condition.
- Enter the keyword in the text entry area to the left of the type and condition
lists.
- If you want to provide an additional keyword, which enables you to conduct a
more detailed search, click More.
- Enter an additional keyword type, condition, and keyword.
- Click Search to launch your search.
Details
The search results area displays a list of address entry summaries that
match your search.
You can save an email message as a draft if you need to stop composing a message without losing your work. This allows you to open the draft later so you can finish composing and send the message.
To save a message draft:
- While in the New Message window, from the File menu, choose Save Draft. The draft is saved in your Drafts folder.
Differences Between Save Draft and Save As
When you choose Save Draft, you save the message to a special folder in your Local Mail directory, and Messenger treats the draft as a message. When you choose Save As, you save the message as a text file on your computer.
Troubleshooting
If you have saved a message and it doesn't appear in the Drafts folder, you may have chosen Save As instead of Save Draft. In this case, follow these steps:
- Use your computer's find utility to search for the message.
- Open the message and copy its contents.
- In Messenger, from the File menu, choose New Message.
- Paste the content of the copied message into the New Message window.
Note for IMAP server users: A draft is written to the server, not to your local disk. Therefore, if the message is large or your connection is slow, the saving and retrieving process may take slightly longer than expected.
Note on encryption: If you send encrypted messages, the message you save as a draft is not encrypted.
See Also
What's Next?
To retrieve, finish, and send an email message draft:
- Open the Drafts folder located in your Local Mail tree.
- Select the draft you want to use, and open it by either:
- Double clicking the draft
or
- Selecting the draft, then choosing Open Messagefrom the File menu
See Also
The HTML Mail Question dialog comes up when you try to send a message to someone who does not want to receive HTML messages or when Messenger cannot determine whether your recipient can display HTML messages. If you are in doubt as to what to do, sending plain-text only is the most efficient type of message to send.
Click Recipients to record settings for your current message's recipients.
Use the Recipients panel to remember whether your current recipients prefer HTML messages. Use the tools of this dialog to move recipients from one column to another.
Once you set a recipient's HTML preference, you won't see the HTML Mail Question
dialog again unless Messenger is uncertain about any of your recipients' HTML preferences.
Learn how to send, view, and save attachments in Messenger.
Attachments are files that are sent along with email messages. If email messages were paper memos, attachments would be files that you fastened to the memo with a paper clip. You can attach web pages, sound files, image files, and executable files. You can attach files and web pages from any New Message window.
In messages that you receive, you can view image files and web pages either inline (displayed in the body of a message) or as links. Messenger represents other types of files, such as sound files and executable files, as links. You can save all types of attachments for later use.
You can attach a file to an outgoing email message while in the New Message window.
To attach a file to a message, follow these steps:
- From the File menu, choose Attach; then choose File.
- In the dialog that appears, select the file you want to attach and click Open.
The file's icon and name appear in the Attachments List.
While in a New Message window, you can also drag and drop files into and out of the Attachments List:
- Find the file you want to attach; then drag the file's icon to the attachments list.
The file's icon and name appear in the attachments list.
You can attach a web page to an outgoing email message while in the New Message window. To attach a web page to a message, follow these steps:
- From the File menu, choose Attach; then choose Web Page.
- In the text box, enter the URL of the web page you want to attach.
- Click OK. (On the Mac OS or Unix, click Attach.)
The icon and title of the web page you have attached appears in the attachments list.
While in a New Message window, you can also drag and drop web pages into and out of the attachments list:
- Go to the web page you want to attach; then drag the location icon, located next to the URL, to the attachments list.
The page's icon and title appear in the attachments list.
In messages you receive, you can view image and web page attachments either inline (displayed in the body of the message) or as links.
- To view image and web page attachments inline, from the View menu, choose Attachments, then choose Inline.
- To view image and web page attachments as links, from the View menu, choose Attachments, then choose As Links. Or, click the paper clip icon in the message header of any message containing an attachment.
How you save a received email attachment depends on its type.
Saving Inline Image Attachments
- Right-click the image. (On the Mac OS, click the image and press the mouse button.)
- From the pop-up menu, choose Save Image As.
Saving Attachments That Appear as Links
- Right-click the attachment's link. (On the Mac OS, click the attachment's link and press the mouse button.)
- From the pop-up menu, choose Save Link As.
Saving Attached Web Pages
To save an attached web page, follow these steps:
- From the View menu, choose Attachments, then choose As Links.
- Right-click the link. (On the Mac OS, click the link and press the mouse button.)
- From the pop-up menu, choose Save Link As.
How you open a received email attachment depends on the attachment's type. To open an attachment, follow these steps:
- If you haven't already done so, from the View menu, choose Attachments, then choose As Links.
- Click the attachment's link.
- Image and web page attachments open in a Navigator window. When you open other types of attachments, Messenger gives you two options from which to choose:
- Opening the attachment in its native application (such as a word processing application)
or
- Saving the attachment to your computer
Learn how to delete messages from your inbox
and other mail folders.
Messenger enables you to delete messages in two different ways,
depending on whether you use IMAP or POP3 to access your messages.
Click one of the following topics for more information:
If you don't know whether you use IMAP or POP3, check your settings
in the Mail Servers panel of Mail & Groups preferences.
If you use IMAP to access your messages, Messenger offers you two
ways to delete them:
- Mark messages for deletion and then compress folders to
purge all those messages you've marked.
- Move messages to the trash folder, then empty the trash.
If you use IMAP to access your messages, you can choose how to delete
messages.
Here is Messenger's default behavior:
- When you select a message and click Delete, Messenger marks
the message for deletion.
- To delete the message permanently from your inbox or folder,
you compress your folders.
However, you can set a mail server preference so that Messenger
handles deletions in the following way:
- When you select a message and click Delete, Messenger moves
the message to the trash folder.
- To delete the message permanently, you empty the trash.
To use the trash folder to delete messages, you must set the mail
server preference Move deleted messages into Trash.
See Also
To delete messages when you are using IMAP, begin by marking them
for deletion:
- From the message list, select messages you want to delete.
- Click Delete on the toolbar. This marks messages for
deletion, but doesn't actually remove them until you compress your
folders.
To unmark messages and prevent them from being deleted:
- From the message list, select messages that you marked for
deletion.
- Click Delete on the toolbar. This unmarks selected messages,
so they aren't deleted when you compress your folders.
Warning: Before following the next step, be certain to unmark messages
you've decided to keep. You cannot restore deleted messages after carrying out
this step.
To permanently remove the messages you marked for deletion,
open the File menu and choose Compress Folders.
If you use POP3 to deliver your mail, or if you use IMAP and have
set up Messenger to use the trash folder when handling deleted messages,
follow these steps to delete messages from your inbox or other folders:
- In the message list, select the messages you want to delete.
- Click Delete on the toolbar.
To permanently delete messages in your trash folder, you must empty
the trash.
Recovering Email Messages from the Trash
To recover messages from the trash:
- Open your trash folder in either of these ways:
- Pull down the folder menu at the top of the message list and select Trash.
- In the Message Center window, double-click the trash folder entry in the folders list.
- The message list window displays the contents of the trash folder. Select
the messages you want to recover.
- Click File on the toolbar and choose a folder to which you
want to restore the selected messages.
Emptying the Trash
If you use a trash folder to handle deleted email messages, to delete messages permanently,
you must empty the trash.
Warning: Before you empty the trash, be sure to recover messages you may not want to delete.
To empty the trash, open the File menu and choose Empty Trash Folder.
Use an address book to store and maintain
information about individuals and to create
mailing lists and nicknames.
After creating entries in an address book, you can use address book entries
to look up information about your personal contacts, such as
email addresses and phone numbers. You can also access system-wide address
books if they are available at your location.
Use the Address Book window to create, store, and edit address book
entries. An address book entry
stores names, postal addresses, email addresses, phone numbers, and other
information about an
individual, such as whether the recipient prefers plain-text or rich-text
messages.
You can also use an address book to associate a number of email addresses with
a single nickname, which becomes a mailing list.
To create an address book entry for an individual, follow these steps:
- From the toolbar of the Address Book window, click New Card,
which brings up the New Card dialog.
-
Use the New Card tab dialog to enter information to store in the address book
entry.
- In the New Card dialog:
- To add your entry to your address book, click OK.
- To dismiss the New Card dialog without adding your current entry
to your address book, click Cancel.
To enter or edit a real name, email address, nickname, and special notes
associated with an
address book entry, or to add or change whether a recipient prefers
to receive messages formatted in HTML, use the General tab of the New Card
dialog.
- In the New Card dialog, click General.
- Provide the subject's real first and last names.
- Enter or edit the subject's email address. If you do not know the
subject's email address, refer to Looking up Email Addresses.
- Enter a nickname for the subject's email address.
A nickname can be any name you choose.
You can use this instead of the subject's email address when sending a message.
- Record special notes by typing the notes into the Notes area. Notes are
for your convenience
and have no direct function.
- Choose HTML if the subject prefers to receive HTML. If you do not have
HTML chosen, the subject
receives the unformatted text of your message composition.
- Click another tab to change or enter more information. To add your current
entry to the
current address book, click OK. To dismiss the New Card dialog without
changing the address book, click Cancel.
To enter or edit the company name, professional title, postal address, and
phone and fax numbers
in an address book entry, use the Contact tab of the New Card dialog.
- In the New Card dialog, click Contact.
- Provide the name of the subject's company, the subject's professional
title, and the subject's postal address.
- Provide the subject's work phone number, fax number, and home phone
number.
- Click another tab to change or enter more information. To add your current
entry to the
current address book, click OK. To dismiss the New Card dialog without
changing the address book, click Cancel.
To enter or edit the Conference address, and whether
the individual uses a 411 Server or
a Conference host, use the Netscape Conference
tab of the New Card dialog.
- In the New Card dialog, click Netscape Conference.
- Enter the subject's Conference Address.
- Choose 411 Server if the subject uses a 411 Server as the
Conference server. Choose Conference Host if the subject uses a Conference host other than 411.
- Click another tab to change or enter more information. To add your current
entry to the current address book, click OK. To dismiss the New Card dialog without
changing the address book, click Cancel.
To create a mailing list and add it to your address book:
- Click New List on the toolbar of the Address Book window
to bring up the Mailing List dialog.
- Use the Mailing List dialog to give a name to your mailing list and
to add email addresses to it.
To use the Mailing List dialog to create or edit a mailing list:
- Enter or edit the list name. This is the primary name for the mailing
list, and the name you use like an email address when sending mail to the members of the list.
- Optionally, you can provide a list nickname. You can use the list nickname
as you would the list name.
- Enter a description. The description you provide hear appears in the
message headers similar to a recipients real name.
- Add a member to the list by clicking an empty line in the address list
and typing the email address of a member. You can add other list names and
nicknames to the list too. Remove a member from the list by clicking the member's entry in the address list, then clicking Remove.
- To add the list to the current address book, click OK.
To dismiss the New Card dialog without changing the address
book, click Cancel.
Use the Address Book Window to lookup email addresses and other information
from address books and address lookup services.
To lookup an email address by using the Address Book, follow these steps in
order:
- From the Communicator menu of any window, choose Address Book.
- Use the Address Book window to search through your address books.
To search address books for information about individuals and mailing lists,
follow these steps:
- In the keyword entry area, enter a word for which you want to search.
-
From the address book section list, choose an address book or lookup service
in which to search.
-
Click Search.
Details:
When deciding on a keyword to enter for a search, try to be as precise as
possible. General keywords are real names, but they can also be professional titles,
corporate names, phone numbers, or other contact information.
After deciding on a keyword, be sure to choose the type of information your
keyword needs to match. For example, when searching for a keyword "Pat," be sure to
choose "Name" from the search selection list.
The address book search engine displays a list of entries that match your
search criteria. This list is called the address book summaries list.
To use the Address Book summaries list to select entries you want to open or
use, follow these steps:
-
Select address book entries:
- Click a summary to select the associated address book entry.
- Select multiple entries by holding down the Control key while clicking a
summary you want to add to your selection.
- Select all the listed summaries by going to the File menu and choosing
Select All.
- Open a composition addressed to the email addresses of selected entries by
clicking Compose, which is on the Address Book toolbar.
If you previously used another version of Messenger, you may have an older address book that you wish to import into Messenger. Perhaps your company may have a corporate address book that you would like to merge with your personal address book. When you import another address book and add it to your own, Messenger does not overwrite entries in your address book, it simply adds entries.
To import an address book file:
- From the Communicator menu, choose Address Book.
- From the File menu, choose Import and click Open.
- Find the address book you wish to import. Address book files are usually followed by the extension .ldif.
- Click Open.
You can save your address book to use it off-line or on another computer.
To save an address book:
- From the Communicator menu, choose Address Book.
- From the File menu, choose Save As.
- Use the dialog box to save the address book file.
The following tasks involve organizing and maintaining
message folders:
- Filing messages to folders
- Compressing message folders
- Emptying the Trash folder
- Clearing your Sent folder
To file messages from your Inbox to another folder, or from one folder to
another:
- Create the folder.
- Move selected messages into the folder.
To create a message folder:
- Open the New Folder dialog:
- In either your Message Center folder window, or in a message list
window, from the File menu, choose New Folder.
- Or, click New Folder on your Message Center folder window toolbar.
- In the New Folder dialog box, enter a name for your new folder.
- Click OK.
To open a message folder and display its message list:
- Open the Message Center folder window by going to the Communicator menu and
choosing Message Center.
- In the folder list, double-click the folder you want to open.
When you open a message folder, the folder's message list is displayed
in a Message List window.
You can move messages from one folder to another by using either of these
methods:
- Select messages in the message list, click File on the toolbar, and choose a folder.
- Drag messages from the message list and drop into a folder in the folder list.
To drag and drop messages from one folder to another:
- Open the folder in which the messages currently reside.
- In the Message List window, open the folder panel and
display the folder to which you are filing.
- In the message list, select the messages you want
to file, and drag them to the folder displayed in
the folder list.
To search a folder for specific messages, follow these steps:
- Open the Search dialog from any Folder, Message List, or
Message Window by going to the Edit menu and choosing Search.
- Use the Search dialog to:
- Provide keywords for which to search
- Specify which parts of messages you want to search
- Specify a folder in which to search
- Launch the search
- Select from a list of matches
To use the Search dialog to search mail folders or discussions for specific
messages, follow these steps:
- Pull down the folder list and choose where you want to
focus your search.
- Pull down the type list and choose the part of the message
in which you'd like to match your keyword.
- Pull down the condition list and choose a search condition.
- Enter the keyword in the text entry area to the left of the type and condition
lists.
- If you want to provide an additional keyword, which enables you to conduct a
more detailed
search, click More.
- Enter an additional keyword type, condition, and keyword.
- Click Search to launch your search.
To rename an existing folder:
- Open your Message Center. To open the Message Center window, from the
Communicator menu, choose Message Center.
- In the Message Center window, select the folder you want to rename.
- From the Edit menu of the Message Center window, choose
Folder Properties.
- Use the Filter Properties dialog to change the name of the folder.
Use the Folder Properties dialog to change the name of a folder and to
view information about the folder's contents.
To change the name of the folder, select the current folder name and type
a new name.
To automatically handle messages that match criteria you
set, create and maintain a mail filters list by using the Mail
Filters dialog.
To bring up the Mail Filters dialog, from the Edit menu,
choose Mail Filters.
Use the Mail Filters dialog to manage your list of filters.
- To create a filter, click New, which brings up the Filter Rules
dialog.
- To edit a filter:
- In the filter list in the upper left, click the filter's
name.
- Click Edit, which brings up the Filter Rules dialog.
-
To delete a filter:
- In the filter list in the upper left, click the filter's
name.
- Click Delete.
Activating and Deactivating Filters
To activate or deactivate a filter, use the check column of the filters
list:
- To activate a filter in the filters list, click the dot to the right of
the filter name. When you click the dot, it changes to a check.
- To deactivate a filter in the filter list,
click the check to the right of
the filter name. When you click the check, it changes to a dot.
Changing Filter Precedence
To change the order in which filters are applied, which is called filter
precedence:
- In the filter list, click a filter's name.
- To increase the precedence of the filter, click the Up arrow.
To decrease the precedence of the filter, click the Down arrow.
Logging Filter Activity
To log filter activity, which can help to debug filtering:
- Click the checkbox Log Filter Use.
- To display the filter log, click View log.
Saving the Current Filter List
- To save the current state of your filters list, including filter
activation and logging, click OK.
- To abandon changes and close the dialog, click Cancel.
Use the Filter Rules Dialog to edit or define an action you want a filter
to perform and the type of messages to which you want to apply the action.
To use the Filter Rules dialog:
- Provide or edit the name of a filter in the Filter name box. All
filters must have a name.
- Provide conditions for matching messages. The filter action applies to
all messages that match conditions you set here.
- Assign an action for the filter to perform:
- To automatically file messages to a folder, click Move to Folder
and select a target folder from the folder list.
- To automatically set the message priority, click Change priority
and select from the list of message priorities.
- Automatically mark the message read by clicking Mark read.
- Automatically move the message to the Trash by
clicking Delete.
- Activate the filter by clicking On.
- Save the filter and its rules, and return to the Filters Dialog
by clicking OK. To abandon changes made to the filter rules, and
return to the Mail Filters dialog, click Cancel.
Learn how to configure and personalize Messenger by setting Mail & Groups
preferences.
To bring up the Mail & Groups Preferences dialog:
- From the Edit
menu and choose Preferences.
- After opening the Preferences dialog, use the list on the left to open the
Mail & Groups Preferences menu.
Use the main pane of the Mail & Groups Preferences dialog to customize how
message text is displayed and to configure how you use the Message List and
Message Windows.
Customizing Fonts for Message List and Message Windows
- To change how quoted text appears in message replies:
- Choose one of the styles listed in the Style box - Regular, Italic, Bold, or Bold Italic.
- Choose one of the sizes from the Size box - Regular, Bigger, or Smaller.
- Choose a color by clicking the Color box, which brings
up the Color dialog.
- When choosing between fixed-width or variable-width fonts, you may find a fixed-width font is
more suitable if you routinely receive messages with complex, plain-text formatting. Variable-width
fonts conserve space and are easier to read.
Configuring Reuse of Message List and Message Windows
- To display all Message Lists (discussion threads) in a single Message List window, check
Reuse message list window . Otherwise, if you want to open a new Message List
window each time you open a mail folder or discussion group, clear the checkbox by clicking
it.
- To display all messages in a single Message window, check Reuse message window
.Otherwise, if you want to open a Message window each time you open a message, clear the
checkbox. Without Reuse set, be careful when opening multiple messages at once.
Enabling sound alert for new messages
To be notified by sound each time you receive new mail, check Enable sound alert when
messages arrive.
To dismiss the preferences dialog:
- Click OK to save all the changes you've made to all preferences since
bringing up the preferences dialog.
- Click Cancel to abandon all changes you've made to all preferences
since bringing up the preferences dialog.
To set Mail & Groups Preferences that identify you by your user name, real name,
and whether you prefer to receive HTML messages, use the Identity panel of the Mail & Groups
Preferences Dialog.
To bring up the Mail & Groups preferences dialog:
- From the Edit menu of any Communicator window, select
Preferences.
- In the canonical list on the left side of the Preferences dialog, click Mail &
Groups.
- To specify or change your real name, which is included in message
headers along with your user name, type your real or invented name
in the Your name text-entry area.
- To specify or change your email address, which is included in your outgoing
messages' headers, use the Email address text-entry area.
- To specify or change your return address, which is included in your outgoing
messages' headers and used by recipients when replying, use the
Reply-to address
text-entry area. If your Reply-to address is identical to your email address,
you do not need to provide your return address.
- For PC and Unix users, to automatically append a plain-text signature file to all outgoing
messages, in the Signature file text-entry area, enter the absolute path to your
signature file. Click Browse to use a file browser to locate your
signature file and automatically provide its path.
- To automatically attach your own signature file to all outgoing messages (PC and Unix only),
check the associated checkbox. To create or edit a signature card for yourself, click Edit
Card to open up the Edit Card dialog.
- For Macintosh users, check Use Internet Configuration system to automatically
establish the connection between Communicator and a remote server.
- To dismiss the preferences dialog:
- Click OK to save all the changes you've made to all preferences since
bringing up the preferences dialog.
- Click Cancel to abandon all changes you've made to all preferences
since bringing up the preferences dialog.
To create a personal address book card that contains personal information about yourself you want to attach to your outgoing messages, follow these steps (PC and Unix users only):
- From the Edit menu of any Communicator window, select Preferences to
open the Preferences dialog.
- Under the canonical list to the left, under Mail & Groups, click Identity.
- On the Identity pane, click Edit Card.
Use the Edit Card dialog to create your own personal address book card. Your personal card contains personal information about yourself . You can attach your personal card to your outgoing messages.
- To enter or update your real name, email address, nickname, and special notes associated
with your card or to add or change whether you prefer to receive messages formatted in HTML,
use the Name tab on the Edit Card dialog.
- To enter or update your company name, professional title, postal address, and phone and fax
numbers in your address, click the Contact tab on the Edit Card dialog.
- To specify the name of your Conference Host server, use the Netscape Conference
tab on the Edit Card dialog.
Use the Name panel on the Edit Card dialog to:
- Provide your real first and last name.
- Enter or update your email address.
- If you like, enter a nickname for yourself using any name you choose that someone could use
to reply to you instead of your email address.
- Record special notes by typing them into the Notes area. Notes are for your convenience and
have no direct function.
- Choose HTML if you prefer to receive messages in HTML format. If you do not choose
HTML, you receive messages as plain-text, even if the messages were composed with
HTML.
Use the Contact tab on the Edit Card dialog to enter or update personal contact information
that you want to appear on your personal card. All fields are optional, so you can provide as much
or as little information as you like. Contact information contained in address book cards is
searchable by those using directory services.
Use the Conferences panel on the Edit Card dialog to enter or update the information on your
signature card that specifies your Conference address and whether you use a 411 Server or a
Conference host.
Enter your Conference Address by choosing one of the following selections from the pick list:
- Choose a listed server such as Netscape Conference Host DLS Server.
- Choose Specific DLS Server, if you use a DLS server not listed. Then use the lower
text box to enter the server name and domain name.
- Choose Hostname or IP address if you use a Conference host other than a DLS
server. Then use the lower text box to enter either of the following:
- server name and domain name
or
- a numerical IP address
To set Mail & Groups Preferences that control how the Composition
Message window works, use the Messages panel of the Mail & Groups Preferences Dialog.
To bring up the Mail & Groups Preferences dialog box:
- Open the Preferences dialog. From the Edit menu of any Communicator window,
select Preferences.
- Under the canonical list to the left, under Mail & Groups, click
Messages.
Use the Messages panel to set properties associated with your outgoing messages:
- To send copies of your outgoing messages to yourself, check one or both of the Self
boxes next to Mail messages or Groups messages.
- To automatically send copies of your outgoing mail to another email address, provide the
address by using the Other address text-entry areas.
- To automatically copy outgoing messages to a folder:
- Choose the type of outgoing messages you want to copy to yourself :
checking either or both Mail messages or Groups messages and optionally
specifying an email address to someone else.
- From the folder drop down list box, choose the folder in which you want copies saved. Please
note that this folder grows over time.
Click the More Options button to set the following preferences:
- Whether you want to show a full or abbreviated email name when addressing a message.
- When sending messages that use 8-bit characters, choose either:
- As is if you want to use 8-bit characters in message headers. You
can use 8-bit for most personal information, such as your real name and your
message subject. 8-bit characters are not encoded for sending and may cause problems on
systems not configured to handle 8-bit.
- Quoted printable MIME compliant if you use ASCII or extended ASCII. Extended
ASCII characters are encoded and decoded upon sending and receiving.
You cannot use 8-bit or extended ASCII characters in
email addresses, nicknames, or in your phone number.
- The action taken when you send HTML messages to recipients not listed as able to receive
HTML formatted messages.
To dismiss the preferences dialog:
- Click OK to save all the changes you've made to all preferences since
bringing up the preferences dialog.
- Click Cancel to abandon all changes you've made to all preferences
since bringing up the preferences dialog.
To ensure Netscape Communicator is set up so you can send and receive messages, follow
these steps:
- Open the Preferences dialog. From the Edit menu of any Communicator window,
choose Preferences.
- Click Mail Servers.
Use the Mail Servers preferences dialog to verify and identify your mail servers.
What's Next?
Ensure all sections of the Mail Server panel are complete. Netscape Messenger requires
correct server settings in order to download and send your messages.
To complete the Mail Servers Preferences dialog, follow these steps:
- Mail server user name:
Enter the user name. Your user name is your login name identified to you by your system
administrator or Internet Service Provider. Do not enter your entire email
address. Enter only your user name.
- Outgoing mail (SMTP) server:
Enter the name of your SMTP server, or ensure your SMTP server is correctly identified. Your
SMTP server delivers your outgoing mail.
- Incoming mail server:
Enter the name of your SMTP server (typically this is the same name as your Outgoing mail
server) or ensure your SMTP server is correctly identified. Your SMTP server delivers your
incoming mail.
- Mail Server Type (PC and MacOS):
Ensure your POP3 or IMAP server is correctly identified. POP3 and IMAP servers handle delivery
of your incoming mail.
Choose either:
- POP3
Then check Leave messages on server after retrieval if you want to save your mail
messages on the mail server as well as on your local computer. Otherwise, clear this checkbox if
you want to store your messages only on your local computer. (When you leave this checkbox unchecked, messages are deleted from your server after they are downloaded to your local computer.)
Or
- IMAP and then:
- Check Keep copies of messages for offline reading if you want to save copies of
your mail messages on your own computer as well as on the mail server . Otherwise, clear this
checkbox if you want to store your messages only on the mail server.
- Check Server supports encrypted connections (SSL) if your IMAP server is
configured to send and receive encrypted mail. If you are unsure if your server supports
encryption, contact the mail server administrator at your site.
- Check Move deleted message into Trash if you want to use a trash folder to delete messages. Otherwise, clear this checkbox if you want to mark messages for deletion and purge them when you compress folders.
More Mail Server Preferences dialog
(PC and MacOS)
You can also specify the following preferences for your mail server:
- Enter a directory or folder location on your local machine where you want to keep copies of
your mail and group messages. Click Choose if you want to browse for a location.
- If you selected IMAP as your mail server type, enter the directory or folder location where you
want to keep copies of your mail and group messages. (If you selected POP3 as your mail server
type, this option is disabled.)
- To automatically check for new mail, click Check for new mail and enter the number
of minutes of how often you want this to happen. If you clear this box, new mail will not appear
until you explicitly ask to get new messages.
- Choose if you want the system to remember your password so that you do not have to re-
enter it each time you start Messenger.
- Specify if your mail server supports encrypted passwords.
- Choose if you want to use Netscape Messenger services for messages you receive from
applications that support Mail Application Program Interface (MAPI).
Details
Your user name is only one word and should not include the site and domain portions.
Ensure you have the correct host name supplied for SMTP host. This is the name
of the host that is responsible for handling the sending of your outgoing mail
and Collabra messages. Most electronic messaging systems use the same host for
sending messages as they do for receiving messages.
Ensure you have the correct host name supplied for Mail Host. This is the name
of the host that is responsible for handling the downloading of your mail
messages. Most mail hosts require a user name and password.
To ensure Netscape Communicator is set up so you can download Collabra
messages, follow these steps:
- From any Communicator window, select Preferences from the Edit
menu.
- Click Mail & Groups.
- Click Groups Server.
To use the Groups Server Preferences panel to provide information necessary to list,
subscribe to, and update discussion groups:
-
Enter the name of your discussion groups server. The names of discussion groups servers vary
from site to site, so check with your system administrator, help desk, or Internet Service Provider
(ISP) for the name you must provide.
-
Enter a port number where your discussion groups server listens for requests. The standard
default port number is 119, but this may also vary among sites and services.
Click Secure to send and receive messages using encryption and certificates (the default
port number will change to a secure number established by your host server).
- If you are using Windows or Unix versions of Netscape Communicator, enter the
path to a directory on your PC or workstation where your groups server can download Collabra
messages.
- Ensure you have the correct host name supplied for groups (NNTP) server. Your NNTP
server is the computer that handles your discussion-groups feed. If you do not know the
name of your groups server, contact your system administrator or your Internet Service Provider,
and ask for the name. Example: news
- If you are using Netscape Communicator on Windows or your Unix workstation, provide the path name
of a local directory where your groups server can download discussion-group updates.
PC Example: C:\Program Files\Netscape\Communicator\Collabra
Unix Example: /usr/people/mozilla/.news
If you are using Netscape Communicator on MacOS, you do not need to provide the name of
a news directory.
- Specify if you want to limit the amount of messages copied to your local machine when you
open a discussion group.
- To change other preferences, click a category on the left.
Click OK to close Preferences.
To add and configure use of directory servers, which enables you to look up email addresses and address book cards, use the Mail & Groups Preferences' Directory Panel. To open the Directory Panel, from the Edit menu of any Communicator window, choose Preferences, then Mail & Groups, then Directory.
Use the Mail & Groups Preferences Directory panel to:
- Customize the order in which you search
directory look-up services
- Specify how you want names displayed when
displaying the results of a directory search
- Add or update the directory services in your list of directories, which you access when looking
up addresses
Use the Add Directory Server Dialog to add a directory server to your list of servers.
You can then choose the server when search address directories.
- Description is the directory service's name, which appears in the list of directory servers.
- LDAP Server is the Internet address of the server, such as ldap.netscape.com (which is not a real server, by the way).
- Search Root enables you to restrict searching to a specific area. For example, c=JP restricts the search to Japan only.
- Port Number is the port at which the LDAP server is listening. The default is 389.
Use the Directory Server Property dialog to provide contact information for a directory server
you want to use.
- Description is the directory service's name, which appears in the list of directory servers.
- LDAP Server is the Internet address of the server, such as ldap.netscape.com (which is not a real server, by the way).
- Search Root enables you to restrict searching to a specific area. For example, c=JP restricts the search to Japan only.
- Port Number is the port at which the LDAP server is listening. The default is 389.