* 4-06-98 *************************************************************************************** Index ====== 1.- Last hour. 2.- Program execution errors. 3.- How to contact Hammer Technologies. 1.- Last hour. ============== Since SnowWave is a program that requires a machine of high performance. To make it run properly, we recommend for users of modest machines the following: - Turn off the Z-buffer and the perspective correction of your acceleration card. - Wait for the menu's presentation ( autodemo )until the swap file of the hard disk is executed. 2.- Program execution errors. ============================= We here at Hammer Technologies are testing our products on as many machines as possible to assure that they run properly. But since our computer "park" is not that big as we wish it to be, the game hasn't been checked for all existing 3D-video cards. For this reason we ask for your help: - If the demo doesn't run, you would help us by sending a message with the following data to the following address : pete@hammert.com Program : SnowWave: Avalanche. Version : Demo. Demo edited in : ________________________. My computer is a Pentium with : [ ] 16 MB RAM. [ ] 24 MB RAM. [ ] 32 MB RAM. [ ] More MB RAM. [ ] Windows 95. [ ] Windows 98. Sound card ________________________. 3D acceleration card ________________________ with ___ Mb VRAM. Joystick ________________________. ------------------------------------------------------------------------------------------------- The set-up fails : [ ] The set-up window doesn't appear. [ ] My acceleration card doesn't appear. The program fails: [ ] Not just one screen appears. [ ] The "Loading"-screen and the warning note appear. [ ] The screen for selecting the language appears. [ ] The main menu appears. [ ] I do all selections and then appears the game-loading screen. [ ] Without reason the program blocks up during a game. [ ] After terminating the track, the program doesn't return to the main menu. Anything else is failing? : ________________________________________________________________ ________________________________________________________________ ________________________________________________________________ ________________________________________________________________ ________________________________________________________________ ------------------------------------------------------------------------------------------------- We hope that you don't have to use this form, but if you have to use it, of course, we will try to fix the problem. If you don't have an e-mail address, then you can also send this form to: Hammer Tech. C/ Alfonso Gomez,42 Nave 1-1-2 28037-Madrid Spain or by fax (+34-91-304-17-97). Thanks a lot!!!!!!! B) The Development Team P) 3.- How to contact Hammer Technologies. ======================================= If you want, you can send us a letter with the worst or best criticism about our game that occurs to you. You can damn the programmer or congratulate him. Our wish is to improve our products and therefore we ask for your co-operation. ¿ What would you include in a game? ¿ Which options?, ¿ Which game modes? , etc. We will read all your comments that will be considered for the next projects of Hammer. Please send all the information you want to provide us (even images of the SnowWave programmer hung at a tree) to : Hammer Tech. C/ Alfonso Gomez,42 Nave 1-1-2 28037-Madrid or by fax (91-304-17-97) or by e-mail: estudios@hammert.com Thanks. :) The Development Department :)