Gripe to subscription department




Why don't you include the free booklets (that you give to newsagent purchasers) with subscription copies as a matter of course? Originally you had a 1800 number to call to get the booklet -- inconvenient and you had to wait, but at least it was free. Now an 02 number by fax. Inconvenient, not free, and it takes ages to get through. Not fair!!
- Steven Spink


We have a circulation department freecall number again: 1800 248 811. We don't include booklets because the weight would push us over the Australia Post limit and greatly increase the price of postage, an increase we'd have to pass on. Sorry about the inconvenience.
- Neale Morison


Category: General
Issue: Sep 1996
Pages: 156

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