Sometimes a document gets overformatted. Whether you did it yourself or you're working with someone else's doc, getting rid of all formatting and starting fresh may be the best course. In Word 98 and 2000, this takes only four steps, which you can record as a macro for future use: Press <Ctrl>-A to select the entire document. Press <Ctrl>-<Shift>-N to apply the Normal style to the document. Press <Ctrl>-<Space> to remove all manual character formatting. Press <Ctrl>-Q to remove all paragraph formatting.

- George Campbell