End PC power struggles



Tip
Your PC is a finicky eater. It lives on a constant diet of electricity -- precisely regulated direct-current power. Disturb the flow in the slightest and you've got a cranky computer, with pesky intermittent errors, shortened battery life, and even system crashes. Here's what you need to know about power supplies, surge protectors, and notebook batteries.
Computers operate on direct current -- better known as DC -- the current produced by batteries. A DC current (measured in amperes, or amps) flows through your computer like water through a pipe. It's driven by a constant force, or voltage, that's measured in volts.
Unfortunately, your computer can't get constant-voltage direct current from a wall socket, which offers only alternating current, or AC. Unlike the well-behaved DC, AC fluctuates between positive and negative values at a frequency of 50 cycles per second. Converting the fluctuating AC into constant DC is the job of your computer's power supply.
If your PC's CPU is its brain, then its heart is the power supply. The power supply takes in the 240-volt alternating current from your wall socket and pumps out 3.3V, 5V, and 12V direct current that powers the PC's motherboard and drives. In desktops, the power supply is a metal box mounted above or next to the motherboard. In most notebooks, it's an external device that doubles as a battery charger.
A power supply is maintenance-free; about all you'll ever have to do with it is clear the vent for its built-in fan. But power supplies do fail, sometimes slowly,and need to be replaced. Here are a few things to look for:
· The built-in fan can break. If you don't hear the fan's reassuring whir, turn off your PC immediately.
· Sometimes small voltage swings can make the PC's fast and power-hungry memory misfire, producing intermittent memory-error messages. However, these can also be caused by fluctuations in external power. If you are consistently getting memory-error messages, the problem likely lies with the memory itself. But if the messages appear somewhat randomly, your power supply could be the culprit.
· If your PC's screen is blank but you hear components running, the power supply may not be working correctly. Most power supplies run an internal test on start-up to verify that proper voltages have been established. Once this is confirmed, a special signal is sent to the motherboard. If the signal is interrupted, processing on the motherboard stops, but hard disks and fans keep running.
· Error messages and other difficulties during your PC's initial power-up that don't recur on subsequent warm restarts may also indicate power supply trouble. These problems indicate that the signal is being sent to the motherboard before the power supply voltages have stabilised.
· If you activate your PC's power switch and nothing happens, the power supply is probably dead. But check that it's plugged in and that your surge protector isn't turned off.

When good power supplies go bad
Fan stops running
Intermittent memory-error messages
Intermittent error messages on start-up
Hard drive operates, but nothing appears on screen
Nothing happens when power is turned on
Watch for these signs of possible problems with your power supply


Replacing power supplies

Fortunately, most power supplies live longer than the PCs they power. But if your supply does fail, you can pick up a new one at a good computer store for around $50.
The hardest part about replacing your power supply is finding one that fits. Many PCs use power supplies that conform to a common motherboard form factor such as ATX, AT, or Baby AT. Look at your system manual or check with the vendor, and be aware that certain suppliers sometimes tweak the form factor.
Make sure your new power supply has enough connectors for attaching to hard disks, floppy and CD-ROM drives, and other components. Your best bet is to remove the old power supply and carefully compare it to any new supply before making a purchase.
Swapping power supplies is easy. First, unplug the computer. Make a detailed drawing of which connectors go where -- especially on the motherboard -- and disconnect. Undo the four screws on the outside of the case that secure the power supply. Gently lift it out. To install the new supply, reverse the process.

Grabbing extra power

Most PCs sold today come with at least a 200-watt power supply -- plenty of capacity for an average configuration. But the supplies in many older systems, and especially in low-cost clones, may not be powerful enough to support additional demands. So before adding any extra component to your system, make sure your power supply can handle it.
First, find your power supply's maximum wattage capacity. It should be written on the outside of the supply case or in your system documentation.
Compare this number to your PC's power needs by adding up the individual wattage requirements of each component (including any new devices you wish to add). Look under the technical specifications in your PC's manual or in the documentation for the peripheral. If you can't find the wattage numbers for a component, look for the voltage and amperage, then calculate the power usage in watts by multiplying volts by amps.
You can also call or go to the Web site of your PC's manufacturer -- or better yet, the maker of the component -- to get the wattage numbers. If even that doesn't help, use the chart below as a guide.


Watts it take?
ComponentPower usage
CD-ROM drive25
Motherboard25
Hard disk20
8Mb DRAM SIMM18
Graphics board15
Tape drive15
Add-in card10
Network adapter10
4Mb DRAM SIMM7
16Mb EDO SIMM7
Zip drive7
8Mb EDO SIMM4
Floppy drive3
Here are the average power requirements for selected components

After adding up all the component wattages, increase that number by 20 per cent. Too much capacity is better than not enough. Also, you need a little extra power during start-up.

Surge and rescue

Sudden spikes or surges in the AC voltage caused by lightning can literally burn up your PC's delicate circuitry. To protect your system, you need a surge protector. A good one will cost $80 or more. Make sure it has an indicator to warn of exposure to excessive voltages. Most metal oxide varistors -- the mainstream surge-protector type -- can lose their ability to protect after absorbing a single high-voltage surge. An indicator will tell you that the device is suspect and should probably be changed.
Even if you are protected from a surge, you still may lose vital files if the surge is followed by a power outage or blackout. To keep your PC running for a few more minutes so you can shut it down properly, get an uninterruptible power supply -- basically just a large package of batteries. The $240 APC Back-UPS is a good "entry-level" UPS, while more expensive units -- such as the $340 APC Back-UPS Pro -- provide extra functionality, including the ability to shutdown applications automatically (APC, 1800 652 725).

Beef up your notebook battery

Nowhere is power management as critical as in notebooks. Here's a rundown on current notebook battery types:
Nickel cadmium. NiCds are very common in older notebooks. Most but not all NiCds suffer from a "memory effect" that can reduce their storage capacity when they are only partially discharged, not used for a short time, and eventually recharged. The cure? Completely discharge the battery and then immediately recharge it. This should be done with the battery installed in the notebook.
Nickel-metal hydride. NiMH batteries provide slightly better performance than NiCds, lack the memory problems, and are common in newer budget notebooks.
Lithium ion. The notebook battery type of choice, lithium ion outperforms NiMH, is no heavier, and is found in most newer power notebooks.
No battery, of course, lasts as long as you'd like. Notebooks offer a bewildering choice of power-saving modes that may be activated by keystrokes, through the system setup program, or -- if the notebook supports Advanced Power Management -- through software.

How notebooks handle power
APM modeMeans...Use this mode while you are...
Full-onno power savings.midcontinent, working like mad
Standbymany devices off, session data in memory, quick return to full operation.stretching your legs in the cabin.
Suspendmost devices off, session data in memory, slow return to full operation.sneaking into first class for a meal.
Sleepmemory off, session data on disk, very slow return to full operation.sneaking into first class for a nap.
Full-offpower off completely, must reboot to start up.getting caught in first class
Use the right APM power-saving mode at the right time


APM defines five states of operation ranging from full-on to full-off. The deeper your computer sleeps, the longer it takes to resume full operation. But each vendor implements APM in its own way -- which often leads to incompatibilities and conflicts with Windows.
If you've noticed a sharp decline in battery life since you installed Windows 95 on your APM-enabled laptop, or if you're experiencing other problems, try this fix. Select Start--Settings--Control Panel--System--Device Manager. Go to the bottom of the device list and click System Devices. Select Advanced Power Management and then select Properties. Check the top box, Force APM 1.0 Mode.
The same screen offers possible solutions for two other potential APM bugs:
Disable Intel SL support. This fixes start-up problems in some machines that use power-saving functions originally built into Intel's 486SL chip set.
Disable power-status polling. This stops Windows 95 from asking APM for battery status checks -- which on some PCs can lead to a random system shutdown.
- Kirk Steers

Category: Hardware
Issue: Mar 1998
Pages: 170-174

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