This document is intended to provide up-to-date or late-breaking information about the current release of Internet Neighborhood™ from KnoWare™, Inc.  For more information about common questions and solutions to any issues you might have with Internet Neighborhood, visit our website at http://www.knowareinc.com.

Contents

Installing Internet Neighborhood under Windows 95
Installing Internet Neighborhood under Windows NT
Entering your Serial Number/Registration Code
New Features, Fixes and Changes
Known Problems
Purchasing Internet Neighborhood
Uninstalling Internet Neighborhood

 
Installing Internet Neighborhood under Windows95
 

To install Internet Neighborhood under Windows 95, you need to:
 
1. Download the latest official release of Internet Neighborhood from our website at http://www.knowareinc.com/in32.html.
2. Unzip IN32.ZIP into a temporary folder on your computer.
3. Double-click on the setup.exe program which is extracted from the zipfile.
4. Follow the installation instructions to install Internet Neighborhood on your computer. NOTE: Always read the release notes for the latest information about Internet Neighborhood!
5. Restart Windows 95. This is necessary so that Internet Neighborhood can register itself with the operating system.
6. You are now ready to run Internet Neighborhood; double-click on the desktop icon to begin setting up ftp-sites.

 
NOTE: If Internet Neighborhood fails to launch when you double-click on the desktop icon, i.e. it merely flashs quickly and does nothing, you will need to download the Microsoft support dll's which are not normally distributed with the IN32.ZIP file. So...
 
1. Download the MS support dll's for Windows 95 from our website; they are located at  http://www.knowareinc.com/software/msdlls-95.zip.
2. Extract MSDLLS-95.ZIP into your \Program Files\KnoWare directory.
3. Follow the instructions in the README.TXT file which is contained in the MSDLLS-95.ZIP file
 

You will again need to restart Windows 95 so that the new dll's can be loaded into memory.
 
 

To install Internet Neighborhood under Windows NT, you need to:
 
• Download the latest official release of Internet Neighborhood from our website at http://www.knowareinc.com/in32.html.
• Unzip IN32.ZIP into a temporary folder on your computer.
• Double-click on the setup.exe program which is extracted from the zipfile.
• Follow the installation instructions to install Internet Neighborhood on your computer. NOTE: Always read the release notes for the latest information about Internet Neighborhood!
• Restart Windows NT. This is necessary so that Internet Neighborhood can register itself with the operating system.
• You are now ready to run Internet Neighborhood; double-click on the desktop icon to begin setting up ftp-sites.

 
NOTE: If Internet Neighborhood fails to launch when you double-click on the desktop icon, i.e. it merely flashs quickly and does nothing, you will need to download the Microsoft support dll's which are not normally distributed with the IN32.ZIP file. So...
 
• Download the MS support dll's for Windows NT from our website; they are located at http://www.knowareinc.com/software/msdlls-nt.zip.
• Extract MSDLLS-NT.ZIP into your \Program Files\KnoWare directory.
• Follow the instructions in the README.TXT file which is contained in the MSDLLS-NT.ZIP file
 

You will again need to restart Windows NT so that the new dll's can be loaded into memory.
 
 

In order to unlock the full functionality of Internet Neighborhood, you are required to purchase a license for the program. If you would like to purchase an Internet Neighborhood license, click here.  Once you have purchased a license for Internet Neighborhood, you will receive a Serial Number, also refered to as a Registration Code. To enter your Serial Number into Internet Neighborhood, you need to:

1. Double-click on the Internet Neighborhood icon on your desktop.
2. Once Internet Neighborhood launches, select Help from the main menu.
3. Under the Help menu, select About Internet Neighborhood.
4. When the Internet Neighborhood About Box appears, click on the Unlock button.
5. Enter your Internet Neighborhood Serial Number into the dialog box and click OK.
6. If you have entered your serial number correctly, you will receive a Congratulations! message. If you entered it incorrectly, you will receive an Invalid Serial Number message.
 

Once you have entered the correct serial number, Internet Neighborhood will remember it and you should not need to enter it again.

NOTE: Keep your Internet Neighborhood Serial Number in a safe place, since you will need it for technical support and in the event that you need to reinstall the program.
 

What's New in this Release?

• Added support for FTP Software's FTP server.
• Added support for for VAX/VMS A5.5 systems.

 
 
What's Fixed in this Release?

• Fixed bug which was causing Deletes to fail on certain servers when specifying the full directory path.
• Fixed bug which was causing new folders to periodically be created incorrectly.
• Fixed bug which was preventing status messages from being displayed when the + sign was clicked on in the treeview.
• Fixed bug which was causing drag-drop to fail with an "Unable to retrieve clipboard data; aborting" error message.
• Fixed bug which was causing SHDOCVW.DLL to crash during the download of a large directory.
• Fixed bug in MACOS server parsing.
• Fixed bug which was causing the firewall password to be initialized incorrectly in the 'site wizard'.
• Fixed bug which was causing firewall connections to fail if the firewall did not return a welcome message.
• Fixed bug which was preventing the 'Retry Connect' status dialog from displaying any messages.
• Fixed bug which was ignoring the error code during the uploading of a file. Now, an error message is displayed if an upload cannot be done.
• Fixed bug which was causing connections to fail through firewalls.
• Fixed various potential memory leaks.
• Fixed bug which was preventing the status bar from being updated correctly.
• Fixed bug which was preventing IN from loading on various systems.
• Fixed bug which was causing filesizes to be displayed incorrectly for MS-Offices files.
• Fixed the toolbar/tooltips bug. The toolbar buttons now have text and tooltips!
• Fixed bug that caused the improper parsing of cached directories when you were not connected to an FTP server.
• Fixed bug in the FTP engine that was preventing connections on various platforms.
• Fixed bug that was causing a reconnect for every file transfer.
• Fixed bug that caused IN to fail to generate a filelist when the remote FTP server returned a ':' in the initial remote directory.
• Fixed bug in FTP engine that periodically caused connection failures on certain systems.
• Fixed bug that was preventing the ftp server type from being retained between connection sessions.
• Fixed bug which caused the Disconnect and Reconnect functions to fail when called from the context menu of a folder in the treeview.
• Fixed bug that was causing upload failures for filenames that contained spaces.

The is a list of known issues. These are either problems with Internet Neighborhood, or limitations of the current version.

• You cannot rename anything from within the treeview pane; All renaming needs to be performed by right-clicking on the selected item in the listview pane, then choose the command from the context menu.
• You cannot currently copy-paste an FTP-Site definition.
• The following system types are not currently supported. VM, MVS, VOS, and TANDEM.
• You cannot move/copy/drag-drop files between ftp sites.
• You cannot move/copy/drag-drop files between directories on a single ftp-site.
• When dragging and dropping onto a remote folder in the treeview pane of Explorer, the listview pane is not always being updated/refreshed correctly. To refresh it, right click in the listview pane and select Refresh.
 

Internet Neighborhood can be purchased directly from KnoWare, Inc., or on-line from one of our distributors. For more information concerning pricing and availability, visit our website at http://www.knowareinc.com/buyit.html.

Uninstalling Internet Neighborhood
 

As with any program, it is required that Internet Neighborhood not be resident in memory during the un-installation process. So, to insure that Internet Neighborhood is unstalled completely, the following steps will need to be performed.

1. Restart Windows95/NT. This will ensure that Internet Neighborhood has been removed from memory. If Internet Neighborhood is resident in memory during the un-install process, the process will fail.
2. Once Windows has restarted, click Start then Settings followed by Control Panel.
3. In the Control Panel program group, double-click on the Add/Remove Programs icon.
4. Find the entry labeled Internet Neighborhood and double-click it.
5. Choose Yes to uninstall Internet Neighborhood from your machine.
6. Once Internet Neighborhood has been uninstalled, you may need to restart Windows95/NT again so that the icon will be removed from your desktop.

If Internet Neighborhood does not uninstall, you can download the Internet Neighborhood Icon Remover which will remove IN from the desktop (and the system registry).