Frequently Asked Questions


Questions listed in this FAQ

  1. BeFaster has installed a program named webHancer Agent. What is it ?
  1. Which OS does BeFaster support ?
  2. Does BeFaster support AOL ?
  3. Does BeFaster support Symantec PcAnyWhere ?
  4. Does BeFaster have an uninstall ?
  5. How can i determine the best MTU value for my connection ?
  6. I'm using DirectPC and i used BeFaster's fixed setting but it does not speed up my connection. What must i do ?
  7. I'm using dial-up modem; which fixed optimization type must i use to speed up my connection ?
  8. I used BeFaster, but my connection is still slow ! Why ?
  9. How can i test my connection speed ?
  10. Must i always run it before connecting to internet ?
  11. Why did you add Super-Ping Tool to BeFaster ?
  12. I'm a registered user and I've lost my license code; how can I get a new one ?
  13. Can i use BeFaster and Netsonic together ?
  14. How can i update BeFaster  ?  
  15. I go to start the optimization and it tells me that I must restart Windows to make the setting effective. I've done this several times and the settings do not hold. Also, when I start Windows, the Befaster icon does not appear in my system tray. What am I doing wrong ?  
  16. I can't see the html help file correctly. What should i do ?
  17. I run BeFaster. It said "error: msvbvm60.dll can't be found. " What should i do ?
  18. I run BeFaster. It said "Run-time error '339' Component 'MSCOMCTL.OCX' or one of its depencies not correctly registered: a file is missing or invalid. " What should i do?
  19. I run BeFaster. It said "Run-time error '339' Component 'TABCTL32.OCX' or one of its depencies not correctly registered: a file is missing or invalid. " What should i do?
  20. I run BeFaster. It said "Run-time error '372' Failed to load control 'SSTab' from 'TABCTL32.OCX' ...." What should i do?
  21. I run BeFaster. It said "Run-time error '339' Component ....... or one of its depencies not correctly registered: a file is missing or invalid. " What should i do?
  22. I run BeFaster. It said "Run-time error '50003' : unexpected error " What should i do ?
  23. I run BeFaster. It said "The file 'Oleaut32.dll' is out of date. This program requires a newer version. " What should i do ?
  24. If i find a bug of the program what should i do ?
  25. What's the long home address of BeFaster ?

 


a- BeFaster has installed a program named webHancer Agent. What is it ?
BeFaster is an awards winning software. So there're too many requests to be a sponsor. WebHancer Corp. is sponsor of BeFaster. When you install BeFaster, it installs WebHancer,too. But BeFaster does not need webhancer to run. I mean you may remove webHancer later via Control Panel. BeFaster can run alone. When you register befaster, it does not need to install webhancer again in the next versions. Click here for more about webHancer...
 

1- Which OS does BeFaster support ?
BeFaster supports only : Windows 95, Windows 98, Windows 98 SE, Windows NT, Windows 2000, Windows Millennium.

2- Does BeFaster support AOL ?
Yes, this version supports AOL. Version 1.0 didn't support.

3- Does BeFaster support Symantec PcAnyWhere ?
Yes, it supports Symantec PcAnyWhere.

4- Does BeFaster have an uninstall ?
Of course, yes. But when you uninstall the program files, you will uninstall the optimization, too. It means if you uninstall after you use, your settings will return to the default settings and so you won't Be Faster. (If you're a registered user, there's no problem to uninstall)

5- How can i determine the best MTU value for my connection ?
An easy way to determine your best MTU value, which should make your tinkering a lot less complicated: Start by opening a dos prompt, then enter the command:

"ping -f -l [trial MTU number] www.[your_isp].com".

Start with 548 and go up or down depending on the message (if it tells you that the packets are being fragmented, you need to go down - you want the highest setting that doesn't cause packet fragmentation). To derive your MTU from the ping data, add 28 to the highest number that worked (packet size+28).

For example: Ping -f -l 548 www.superonline.com     If this does not cause packet fragmentation, use 576 for MTU because 548+28=576

6- I'm using DirectPC and i used BeFaster's fixed setting but it does not speed up my connection. What must i do ?
Fixed settings are generated for common. Maybe you have to use custom settings to speed up. Or just use "Lan, Cable Modem, xDSL, ISDN, T1" option. Sometimes this option gives better results for DirectPc connections.

7- I'm using dial-up modem, which fixed optimization type must i use to speed up my connection ?
You must use "Dial-up Modem 1" or "Dial-up Modem 2" .In some countries "Dial-up Modem 2" gives better results. But suggested option is "Dial-up Modem 1" .So try both of them. Which one is better ? Select the best one for your country.

8- I used BeFaster, but my connection is still slow ! Why ?
Connection speed depends on : Isp, phone (net connection) line, modem type (quality), optimization. And secondly depends on OS, browser,... BeFaster changes only the optimization. If your isp is not good, BeFaster can't solve this problem. Or if your line is not clear, BeFaster can't make your line productive. I mean BeFaster optimizes your connection by changing some initialization files and registry. It can't change your internet service provider,... :-(

9- How can i test my connection speed ?
Use this address to test your connection speed:
http://msn.zdnet.com/partners/msn/bandwidth/speedtest.htm

10- Must i always run it before connecting to internet ?
If you run BeFaster once correctly, you don't need to run more. After you run correctly; if you uninstall it, optimization will be uninstalled, too. (But If you're a registered user, there's no problem to uninstall)

11- Why did you add Super-Ping Tool to BeFaster ?
Some people sent me comments about this. They want me to add a tool that it makes connection alive. So i added this smart tool. It makes you connected and prevents connection drops. It does not use Windows default ping technique.

12- I'm a registered user and I've lost my license code; how can I get a new one ?
Send an email to the author
with your registration information. Your key will be sent again.

13- Can i use BeFaster and Netsonic together ?
BeFaster optimizes your registry and other initialization files to speed up your connection. But Netsonic uses cache method to speed up your connection. You can use BeFaster and Netsonic together to have the fastest connection.

14- How can i update BeFaster ?
Firstly you need to uninstall the old version of befaster. Then run setup program of new version of Befaster. It will install new version. Now it'is time to optimize. Select your optimization method (connection type) and click Start Optimization button. After you restart the windows, you will have a faster connection. Now it is time to set preferences. Use menus to set preferences...

15- I go to start the optimization and it tells me that I must restart Windows to make the setting effective. I've done this several times and the settings do not hold. Also, when I start Windows, The Befaster icon does not appear in my system tray. What am I doing wrong ?
Click Start Optimization button after you select your connection type. Then program will prompt you to restart. After you restart, you will have a faster connection. If you selected the true connection type, you don't need to start optimization again. BeFaster can be stay in trayicon if you want to use ping-tool that this tool can prevent connection drops, and awake suspended modem. Befaster icon can appear in system tray if you set it by using preferences. You can reach preferences by using Program menu.

16- I can't see this html help file correctly. What should i do ?
Maybe your html help file viewer is old. Download the viewer update.
Click here to download (HTML Help Viewer Version 1.31) .

17- I run BeFaster. It said "error: msvbvm60.dll can't be found." What should i do ?
This error (similar error) occurs when you don't install visual basic 6 runtime files. BeFaster needs visual basic 6 runtime files.
Click here to download this package.

18- I run BeFaster. It said " Run-time error '339' Component 'MSCOMCTL.OCX' or one of its depencies not correctly registered: a file is missing or invalid. " What should i do?
This error occurs when you don't have this file.
Click here to download this file.

19- I run BeFaster. It said " Run-time error '339' Component 'TABCTL32.OCX' or one of its depencies not correctly registered: a file is missing or invalid. " What should i do?
This error occurs when you don't have this popular file.
Click here to download this file.

20- I run BeFaster. It said " Run-time error '372' Failed to load control 'SSTab' from 'TABCTL32.OCX' .... " What should i do?
This error occurs when you don't have this popular file.
Click here to download this file.

21- I run BeFaster. It said " Run-time error '339' Component ....... or one of its depencies not correctly registered: a file is missing or invalid. " What should i do?
This error occurs when you don't install visual basic 6 runtime files correctly.
Click here to download this package.

22- I run BeFaster. It said "Run-time error '50003' : unexpected error" What should i do ?
To correct this error: firstly, install visual basic 6 runtime files. Secondly reinstall BeFaster. Lastly, Install DCOM.
Click here to download DCOM.

23- I run BeFaster. It said "The file 'Oleaut32.dll' is out of date. This program requires a newer version." What should i do ?
Try to reinstall visual basic 6 runtime files.
Click here to download this package.

24- If i find a bug of the program what should i do ?
Send email to the author, Ekrem Deniz
with needed information. His email address : edeniz@bigfoot.com

25- What's the home address of BeFaster ?
http://befaster.ekremdeniz.com