Troubleshooting
- I can't connect with my web browser!
- Maybe you have an HTTP proxy set up. Try referring to your machine by its name instead of using localhost.
- It crashes!
- Yuck. I can send you a version with extra information with debugging information turned on.
When you get a crash, click on "debugger" in the crash window, type "sc" then enter in the debugger
window, and e-mail me what you get back. Make sure to tell me anything you were doing at the time.
- Clicking rewind makes the player freak out!
- In particular, it will try to rewind at -18000% and the player won't be able to keep up.
This is a bug in SoundPlay versions 4.3 and before. Check for the latest release of SoundPlay for a fix.
- Nothing's showing up!
- Did you run the installer and let it build mp3 indexes on your volumes?
- How do I turn on looping?
- Turn on the WinAMP user interface, click on the little looping button, then go
back to the nice BeOS interface.
- It quits when I empty all the playlists!
- This is the normal behaviour when you are running the WinAMP skin. I can't prevent it.
The only solution is to either never empty the playlists OR don't use the WinAMP skin.
Getting and Giving Help
The Be in your Stereo home page has a number
of useful resources:
- Software updates.
- A copy of this manual where users can leave comments, tips, and suggestions for each other.
- A mailing list where users can get involved in more in-depth discussions.
You may also wish to try the newsgroup comp.sys.be.misc, or
the Be-run mailing list Be User Talk.
Please try these resources first before e-mailing me for help.
Contributions to the software, including bug reports and feature requests, are particularly welcome.