Adobe Acrobat Information This Read Me file contains installation instructions and product information for and from the Acrobat Reader program. The On-line Guides (Acrobat Reader Help) also provide essential information to help you begin using Acrobat Reader 2.1. Adobe Reader can be downloaded directly from Internet http://www.adobe.com/Software/Acrobat/. INSTALLING ACROBAT READER WINDOWS: To install Acrobat Reader 2.1 on your hard drive: from the Windows Program Manager choose Run from the File menu. Type [drive]:\ACROBAT\acroinst.EXE, where [drive] is your CD-ROM drive Follow the instructions on your screen. If you are using a network-based copy of Windows, see the instructions below. DOS: INSTALL.EXE is a self-extracting archive. To install Acrobat Reader 1.0 on your hard drive, extract the files from the archive by typing Install.exe then press . The archive self-extracts into C:\ACROREAD. Follow the instructions on your screen. MACINTOSH: To install Acrobat Reader 2.0 on your hard drive, double click on the file called "AcroRead.mac" in CD_SAMPLER:ACRO_V2:ACROMAC. Then follow the instructions on your screen. Acrobat Reader 2.0 requires ATM version 3.6 or above. ATM LE (a special version of Adobe Type Manager 3.8) is installed with Acrobat Reader 2.0 for use by Acrobat only. Installation leaves older versions of ATM on your system for use with other applications. If a version older than ATMĒ 3.6 is running on your system when you attempt to launch Acrobat Reader, you will see the message "Adobe Type Manager version 3.6 or newer must be installed. Acrobat Reader will now quit." If you are running on a 68020, 68030, or 68040 Macintosh with System 7 or greater, you may perform a partial upgrade to ATM by installing ATM LE in your System folder. Locate the Fonts folder inside the Acrobat 2.0 folder. Drag the ATM LE control panel to the System folder and restart your Macintosh. ATM LE does not support QuickDraw GX, native Power Macintosh, Kanji, or 68000-based Macintosh. Please call 800-83-FONTS (800-833-6687) for information on the full upgrade to ATM. ATM LE allocates approximately 576K of RAM from Multi-Finder memory when it is initialized by Acrobat Reader. If Virtual memory is on, ATM LE cannot use Multi-Finder memory, so an additional 576K memory must be allocated to Acrobat Reader. UNIX: (not delivered) Become superuser (root). SunOS 4.1.3: If you haven't already done so, mount the CD-ROM: mkdir /cdrom mount -rt hsfs /dev/sr0 /cdrom cd /cdrom/acro_v1/acrounix/acroread ls For more detailed instructions, print out the Getting Started Guide from the file getstart.ps Solaris 2.3: the volume name is "CD_SAMPLER", not "adobe" as listed in the Getting Started Guide (getstart.ps) run the installation script by typing: ./easyinst.rdr to accept the default installation, or ./install.rdr for a custom installation. SYSTEM REQUIREMENTS WINDOWS: - 386- or 486-based personal computer (486 recommended) - Microsoft Windows 3.1 or greater - 4 MB system RAM - 2 MB hard disk space MACINTOSH: - 68020- or greater Macintosh - MacOS 7.0 or greater - 2 MB application RAM - 1.5 MB hard disk space DOS: - 386- or 486-based personal computer (486 recommended) - DOS 3.3 or greater - 2 MB application RAM (4 MB recommended) - 5 MB hard disk space UNIX: - Sun SPARCstation workstation - SunOS 4.1.3 or Solaris 2.3 or greater operating system software - OpenWindows (v. 3.0 or greater) or Motif (v. 1.1.2 or greater) window manager - 8 MB application RAM - 9 MB hard disk space TECHNICAL SUPPORT For primary technical information and answers, you're free to take advantage of Adobe's Basic Support Services at any time. You're responsible only for telephone charges. These services include: Adobe US Automated Technical Suport -- a full-time, computer-driven diagnostic system with answers to the most commonly asked questions. Call 1-206-628-2757 hours a day, 7 days a week. Adobe US Fax Request Line -- an easy way to request free technical notes by fax. Dial 1-206-628-5737 24 hours a day, 7 days a week. CompuServe Questions and Answers -- an Adobe bulletin board for CompuServe subscribers. Directory: GO ADOBE US and Canada -- for users of Adobe Acrobat products in the US and Canada, pay for support options include: - 900-555-ADOBE -- this business-to-business 900 service is a way for infrequent users to get help from an Adobe Technical Support Representative. Each minute is $2.00 plus toll, if any, and charges will appear on your monthly phone bill. Call 900-555-ADOBE (900-555- 2362). INSTALLING ACROBAT READER FOR WINDOWS ON COMPUTERS THAT SHARE A NETWORK-BASED COPY OF WINDOWS Installing Acrobat Reader 2.0 on computers that share a network-based copy of Windows is a two step process. First, from a computer that shares the network-based copy of Windows, you install the administrator's version of Acrobat Exchange or Reader. Then, other users who share the same copy of Windows install the standard version of Acrobat Reader. If you have Acrobat Exchange 2.0, follow the instructions on the "Network Installation" card included with Acrobat 2.0. If not, follow the directions below: To install the first copy of Acrobat Reader on a computer that uses a network-based copy of Windows: Make sure that nobody is using the copy of Windows you will use to install Acrobat Reader. Start Windows. If Windows is running quit all applications. From the Windows Program Manager, choose Run from the File menu. Type [drive]:\ACROBAT\DOSREAD /a then press . (The /a switch indicates that you are installing an administrator's version.) Follow the instructions on your screen. After you install the administrator's version of Acrobat Exchange or Reader, other users can follow the standard installation instructions to install Acrobat Reader on computers that share the same copy of Windows. Adobe, Acrobat, and Adobe Type Manager are trademarks of Adobe Systems Incorporated and may be registered in certain jurisdictions. (c) Copyright 1983-1994 Adobe Systems Incorporated. All rights reserved. Adobe(TM) Acrobat(TM) Reader for DOS Read Me Notes for Version 1.0 This Read Me file contains last-minute information for the Acrobat Reader for DOS program. * Adobe's European Customer Support Center has different phone lines where native speaking support engineers are ready to help you. Please call one of the following numbers to receive support or to obtain additional information: French +31-55-384252 Spanish +31-55-384251 German +31-55-384246 Dutch +31-55-384245 English +31-55-384249 Swedish +31-55-384254 Italian +31-55-384250 Fax +31-55-434455 For more information and pricing on any Adobe support or training program, in the US and Canada please call 800-87-ADOBE (800-872- 3623); in Europe please call Adobe's European Customer Support Center at the numbers listed above. VESA Video Modes Acrobat Reader supports the following VESA (Video Electronic Standard Association) video modes: 640x480 256 colors 800x600 16 colors 800x600 256 colors 1024x768 16 colors 1024x768 256 colors Acrobat Reader detects what VESA video modes your video card supports. Unsupported modes are disabled in the Preferences dialog. VESA modes are disabled in the Preferences dialog if: * Your VESA driver is not version 1.2 or later. * Or you do not have a VESA driver loaded, or the VESA driver built into your BIOS is not enabled. If a valid VESA driver is not available the VGA video mode 640x480, 16 colors is used. VESA Driver Included with Acrobat Reader Adobe has licensed and included the Universal VESA VBE video driver with Acrobat Reader for DOS. This driver provides VESA version 1.2 compatibility for many popular video cards. This program is fully copyrighted; Copryright (C) 1993 SciTech Software. Some video boards, such as the Diamond Computer Systems Viper VLB board, come with their own VESA driver that you should use instead of the Universal driver. The Installer copies the driver, UNIVESA.EXE, and its documentation into the VESA directory within the Acrobat Reader program directory. For instance, if you install Acrobat Reader to C:\ACRODOS, the VESA driver is copied to C:\ACRODOS\VESA. You can add UNIVESA.EXE to your AUTOEXEC.BAT file to ensure that the driver is loaded when you run Acrobat Reader. Please refer to the file UNIVESA.TXT in the VESA directory for more information on this driver. VESA Drivers on CompuServe CompuServe contains VESA video drivers from several different manufacturers. Many of these drivers are located in the IBMPRO forum, VESA library. To reach this library on CompuServe, do the following: Log onto CompuServe Enter: GO IBMPRO Select: (3)LIBRARIES Select: VESA library Getting Information About your Video Board If you try to use a mode that is supported and it does not work properly, run the VESAINFO.EXE utility that is installed in the Acrobat Reader program directory in the following way: VESAINFO >VESAINFO.TXT This creates a file, VESAINFO.TXT, that lists the video modes that your video card supports. Adobe Technical Support can use this information to help you determine the cause of the problem. Due to a limitation in the Acrobat Reader video drivers, a VESA mode is disabled if its bytes-per-scanline value doesn't match the value in the following table. The VESAINFO utility lists the bytes-per- scanline value for each mode. VESA Mode Bytes-per-scanline Value 640x480 256 colors 640 800x600 16 colors 100 800x600 256 colors 800 1024x768 16 colors 128 1024x768 256 colors 1024 Unreadable Display If you try a VESA mode and the screen is unreadable, switch back to a 16-color mode at 640 video mode (you can edit ACROBAT.INI with any editor). You may be running a video mode that your monitor does not support or you may need to obtain a newer VESA driver from your video card manufacturer. To run in 640x480, 16-color mode, your ACROBAT.INI file should contain the following entries: [Video] Driver=VGA [Preferences] VideoMode=640 Colors=16 Note: The valid VideoMode settings are 640, 800, or 1024. 8514 Video Support Acrobat Reader supports the 8514 video adapter in the following resolutions: 640x480 16 colors 640x480 256 colors 1024x768 16 colors 1024x768 256 colors Acrobat Reader's 8514 driver does not use the 8514 AI interface; it writes directly to 8514 hardware. Thus, if your 8514 video card is not 100% IBM 8514 hardware compatible, this driver will not work properly. To use an 8514 video mode, your ACROBAT.INI file should contain the following entries: [Video] Driver=8514 [Preferences] VideoMode=640 Colors=16 Note: The valid VideoMode settings are 640 or 1024; the valid Colors settings are 16 or 256. Novell's TCP/IP Network Driver If you are running Novell Lan WorkPlace for DOS, version 4.0.1 on your PC, Acrobat Reader crashes with the error "Unexpected Interrupt" may be due to a buggy Novell TCP/IP driver. Novell has a patch to fix this problem. You may either contact Novell directly or download the patch from CompuServe. In CompuServe, type GO NOVLIB and search for the file "LD401A.EXE" that is in the Mac/NFS/MHS/NMS/LWP section. Here is Novell's description of this patch: "This is a `super patch' for Lan WorkPlace for DOS 4.01 which corrects numerous problems. This includes updates for TCP/IP, TelAPI, TNVT220, WLIBSOCK, and RFCNBIOS." After Dark for DOS You need to disable After Dark for DOS when Acrobat Reader is running. To do this, run the program ADSETUP.EXE in the After Dark directory to tell After Dark to do nothing when "ACROBAT" or "ACROMAIN" is running. Refer to the After Dark documentation for instructions on how to do this. After Dark for Windows The DOS screen blanker included with After Dark for Windows (AD- DOS.COM) is incompatible with protected-mode programs, and can cause your system to lock up when running Acrobat Reader. There is no way to configure the DOS screen blanker to disable itself when a certain program is running; the full After Dark for DOS program does have this feature. Because of this, Adobe recommends that you not run the After Dark DOS screen blanker with Acrobat. You should remove AD-DOS from your AUTOEXEC.BAT. Security Software and the Installer If you are running a security program, such as Fischer International's Watchdog, or any other security software you should disable the option to restrict access to the start up files and disable the option to enable integrity check prior to running the installer if you want to allow the installer to modify your CONFIG.SYS and AUTOEXEC.BAT. Files Left by the Installer If you terminate an install before it completes, the Installer may leave the directory C:\ADMALTOI with the files INSTALIT.EXE and NORCIMO.ATE on your hard disk.You can delete these files and remove this directory. LaserTools Printer Control Panel (PCPanel) If you are using the PCPanel utility program, you need to configure it to "Postscript only" mode. PostScript Printing If you encounter problems, such as a "VMerror," printing to PostScript Level 1 or 2 printers it may be because the printer has little available memory (for example, a non-upgraded LaserWriter, LaserWriter Plus, LaserWriter II NT or NTX). There are two potential solutions to this problem: In the Preferences dialog (select from the Edit menu) you may choose to use Serif only or Sans only for font substitution. This frees up additional memory in the printer and chances are your document will print successfully. The other option is to purchase more memory for your printer. If you are using an Apple Personal LaserWriter NT printer that has not been upgraded to a Personal LaserWriter NTR, Acrobat Reader won't be able to print substitute fonts. Contact your Apple dealer for information on upgrading your printer. DeskJet Color Printers Acrobat Reader printer driver supports the Hewlett Packard DeskJet 500c and 550c in black and white mode only. After Dark is a trademark of Berkeley Systems Incorporated. LaserTools Printer Control Panel is a trademark of LaserTools Corporation. Watchdog is a registered trademark of Fischer International Systems Corporation. DeskJet is a registered trademark of Hewlett-Packard Company. Adobe, Acrobat, and PostScript are trademarks of Adobe Systems Incorporated which may be registered in certain jurisdictions. (C) 1987 - 1993 Adobe Systems Incorporated. All rights reserved. Prices subject to change without notice.