Creating a Customer Service Application

<% If InStr(Request.ServerVariables("HTTP_USER-AGENT"), "MSIE") Then MachPath = "../mm/iiscpb2m.asp" Else MachPath = "iimmnscp.htm" End If %>
Goal
To provide a Web page that members of your airline's Frequent Flyers club can use to see how many points they have accumulated, find out what trips they might be able to buy with those points, and place reservations for those trips.
Components
Windows NT Server 4.0; Internet Information Server (IIS) 4.0; Active Server Pages (ASP); ADO; Microsoft SQL Server; Internet Explorer version 3.02 with Authenticode 2 update, or later versions of Internet Explorer
Environment
Internet, secured

Creating a Customer Service Application

Multimedia Demonstration

Basic Process

  1. Use Visual Basic 5.0 to create a Membership component.
  2. Use MTS Explorer to register your component and make it transactional.
  3. Use Visual Interdev to create the Active Server Pages that accept information from your customers and complete your application.

Result

An application that responds dynamically to customer preferences.

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