Windows XP Professional/Windows XP SP2
For
Visit the
Downloads
section.
Look for Enterprise Manager in the listings there.
For UK & Rest of the World:
Click the
Downloads tab.
Click on
the downloads link for Enterprise Manager modules - entmgr.zip
When
asked to save choose a location to save the setup on to your system.
Supported
Server/Client Operating Systems
IIS server should be installed on the system
where you wish to install the Enterprise Manager Server.
On Windows
XP and 2003 Server
systems, the Java Runtime Environment (Java Virtual Machine) requires to be
installed for proper viewing of Surfwall Reports.
If your
system does not have the software installed, the installation setup will prompt
for the install and open the link http://www.java.com/en/download
for automatic download for your system configuration.
On Windows 2003 Server systems, you may
need to make the following setting changes:
1. Go to
the Tools menu in Internet Explorer.
2. Select
Internet Options>Security tab.
3. Click
on the Custom Level... button.
4. Enable
the following options:
a. Download signed ActiveX controls
b. Run ActiveX controls and plug-ins
c. Active Scripting.
5. Click
OK
6. Select
the Advanced tab.
7. Select
the option Enable third-party extensions.
8. Close
all open Internet Explorer windows.
You may
need to restart the system to get the above settings applied.
Database Creation Utility Options – System Requirements
Ø After Download, run the
server_setup.exe setup file.
Ø Follow the instructions on the
screen.
Ø On the Select Program Features screen,
you have options to install Enterprise Site Server and Enterprise Site Server
Manager.
Note:
It is
recommended that you install the Enterprise Server on a system, which can
run as a server on your network.
The Enterprise
Site Server Manager feature is the interface on which you configure
policies or administer remote computers.
Ø Once you have selected the required
features, proceed with the instructions.
Ø Enter the User Information, select
the Installation Folder and follow the instructions on the screen.
Ø When installing the setup, the Register
Omniquad Product Evaluation web page opens, where you can fill in the
necessary details. This is required to send you the Activation Code for
unlocking your copy of Enterprise Manager.
Once the
form is filled, the Activation Code is automatically sent to your e-mail
account mentioned.
Ø The Site Synchronizer is a Surfwall
service that keeps updating the Surfwall web category database of your local
Surfwall server with the online Omniquad Surfwall Server database almost every
minute. The Synchronizer Application icon will be displayed on your System Tray
when you click on the Hide button.
If you
choose to run it, you need to configure the Site Synchronizer settings. On the
Configure Site Synchronizer window, enter your server details.
If you
are using a direct connection, the primary server address is displayed by
default. If you are using a dial-up connection, enable the option ‘Use browser
settings’ on the Proxy settings panel.
If you are
using a Proxy server, enable the option and enter the server IP details. Then
enter the User name and Password details to authenticate your proxy server
connection.
After
entering the details, click the Test button to check the synchronization. If
your configuration is correct, the Site Synchronizer will display a message
that your server connection is verified. If there is any error, you can make
the necessary changes in the configuration and save your settings.
You can
also enter a list of local Intranet sites/IPs that can be excluded from
Surfwall online queries on the Site Synchronizer Configure screen.
Ø Next on the Omniquad Database Creation Utility screen that
appears, you need to choose a database platform to which you want to store all
data collected by Enterprise Manager. You can choose either SQL Server
(MSDE) or Microsoft Jet Engine (which is compatible with MS Access 2000)
database platforms. System Requirements
Ø Follow the instructions on the
screen and click Finish to exit the installer.
Ø The first time you launch Enterprise
Manager, by default, a BLANK password is set. You must change it when you log
on to it again. A list of IPs on your network, where Enterprise Manager is
installed, will be automatically displayed. Select your IP and click Enter.
Ø Now enter the Activation Code you
received, when the setup prompts you for it. This will unlock your copy of
Enterprise Manager.
Database
Creation Utility Options – System Requirements
Enterprise
Manager Activity Monitor and Surfwall Webusage databases care compatible with
MS Access or SQL server database platforms.
Based
on the database platform you have opted to use, the following components must
be installed on the Enterprise Server:
MS
Access - MS Access 2000 ODBC drivers. You can download them
from http://www.microsoft.com/data/
Note: -
If you want to use Microsoft ACCESS as your database platform, the database will
be created on the same computer. Microsoft ACCESS however will have size
limitation of 2GB.
Policies
defined by the administrator are enforced on the network by the Desktop Control
Client software, the client-side within the product framework. All
communication between the client software and the server is done via TCP/IP.
On
Windows NT4, 2000 and XP platforms, the client software runs as a system
service and can be deployed automatically.
For
deploying clients, you should have administrative privileges on the
workstation.
If the
system you want to deploy the client service on is not currently on your LAN,
you can do it manually.
On
Windows 95, 98 and ME platforms, the client software runs as an application.
The client service needs to be installed manually on machines running on these
platforms.
The
Deploy folder that opens during installation contains the executable files for
manual deployment. A shortcut to this folder is also provided on the Windows
Start bar.
You can
deploy the client service on Windows NT4/2000/XP machines in any of the following
ways.
1.
Automatically deploy
client service through the Deployment Assistant.
a.
Specify the IP range on
which you wish to deploy the client service on.
b.
Enter the Server IP
address and the User Name and Password for the specified IP range. The user
name and password you enter should be the same for the IP range specified.
c.
Click the respective
radio buttons to get the version of the client service installed on the
specified computer(s) OR to install a new version OR to uninstall the old
version.
d.
Enable Operate
Continuously to perform the above functions on the selected computers
continuously. When you select a host from the list, the status of the client
service on the host during specific times will be displayed below the list of
hosts.
e.
The Save Output tab
lets you save the status of the client service on a specified range in .txt
format at any location on your computer.
f.
Click the
Start/Stop/Exit buttons as the case may be.
OR
2. Manually load the clnt2k.exe setup
application on the remote computers you wish to set policies for. You need to
copy the setup file onto the workstation from your remote computer physically.
Enter the desired Server IP address. Follow the instructions on the screen to
complete the installation.
Please
make the following changes before installing Desktop Control Client on Windows
XP Professional OR Windows XP Service Pack 2 systems:
For Windows XP Professional client systems that
are not joined to a domain
1. Go to
Control Panel >> Administrative Tools >> Local Security Policy
>> Security Options
2. Set
the option on Network access: Sharing and security model for local accounts to
Classic:
Local users authenticate as themselves.
(The default setting will be "Guest: Local users authenticate as
Guest")
Windows XP
Service Pack 2 client systems
Windows XP SP2 has integrated Windows
Firewall that blocks FTP clients by default. This would require users to manually
allow many programs or open ports on these systems, so that the programs can
function correctly.
Please refer this link- http://support.microsoft.com/default.aspx?scid=kb;en-us;842242
- for details on this provided by Microsoft.
Enterprise Manager server - client
uses FTP connections to communicate. Though the user gets to deploy the client
through the Deployment Assistant, the client component will not be able to connect
to the server because Windows Firewall blocks it by default. So the solution
is to either disable the Windows Firewall itself on the client system or to add
the Enterprise Manager client programs to the Firewall Exception List. A
user can choose either of the two options. Please follow the instructions given
below:
1. Disable Windows Firewall
Go to Control Panel >>
OR
2. Add EM Client programs to the
Windows Firewall Exception List .(This lets you keep the
Firewall ON and still get the EM client to work correctly).
Go to Control Panel >> Security
Center >> Manage Security Settings for >> Windows Firewall >>
Exceptions tab and click the 'Add Program' button >> Browse the
Installation path for "dcmsvc" folder >> Then Add "dcmsvc.exe", "dcmapp_ts.exe", "ftpserv.exe", "installhook.exe", "lock.exe"
and "AntiSpy.exe"
on the Exception list (one
by one) >> Enable these programs in their respective checkboxes on the
Exception List >> Click OK.
After making any of the above 2
changes, the user can login to the Enterprise Manager Admin Console and view
the client workstation on the My Site view mode, activate policies, and access
reports.
Manually
load the clnt9x.exe setup application on the remote computers you wish to set
policies for. You need to copy the setup file onto the remote computer/s from the
remote location physically. Enter the desired Server IP address. Follow the
instructions on the screen to complete the installation.
For Novell
Workstation Client Environment:
For
installation of Desktop Control Client on workstations configured for Novell
clients:
1. Go to
the <Omniquad Enterprise Server Installation Path>\Deploy folder
2. Open
the "clntconf.ini" file
using Notepad.
3. Edit
the text "EnableNovell =FALSE" in the file and change to
"EnableNovell =TRUE"
4. Save
the changes to the file and close it.
Now
you can deploy to Novell client workstations through the Deployment Assistant
or manually.
How do I know that the client software has been
successfully deployed?
Logon to
the Enterprise Manager and click on the Client Status view - you will see a new
icon for each workstation you deployed the client software service on.
Set and
manage permissions for Enterprise Manager administration from this
window. You can create new application logins to grant restricted access
to specific AntiSpy/Enterprise Manager features for different users.
You can set and create Enterprise
Manager Administrators, users and for user groups here. Security Permissions
that you set here will define whether a user or group has access to feature
options on the management console.
By default the administrator account
is a member of the Administrator’s group and all privileges are active for the
group. The privileges are Not Set for the Administrator account itself and will
inherit the properties defined for the Administrators Group it belongs to.
Privileges allowed or denied for a user account will take precedence over the
privileges that apply to the group that user belongs to.
1.
Select administrator on the screen
and set the password for the account. You can access the Enterprise Manager
interface using the password you enter here further on.
2.
Click on edit User to set privileges
and define Group memberships.
3.
Click on the New Group button to
create a new User Group and set privileges for the group.
4.
Add more users other than
administrator with permission settings different from the
administrator. Please note: The usernames you set should not
have any spaces (blank characters).
5.
All current users and groups will be listed
on the screen. To remove select from the list and click Remove.
6. Click OK to save the changed settings.
Please contact as below for the regions where you are located. Our team
will attend to your request at the earliest.
For North, South & Central America:
Please write to support@toolsthatwork.com.
To
contact Tech Assist by phone, please note the following numbers:
General:
727-547-0499
Sales:
800-274-3785
Support:
727-374-0055
Home
page: www.toolsthatwork.com
AntiSpy
web page: http://www.toolsthatwork.com/antispy.htm
AntiSpy/Enterprise
Manager demo registration page: http://www.toolsthatwork.com/downloads.htm
For UK & Rest of the World:
For more
support on installing Omniquad Enterprise Manager please write to support@omniquad.com.
Home
Page: www.omniquad.com