1	5@540G0 >BG5B0...
7	>4:;NG5=85 : A5@25@C
8	@>25@:0 A>AB>O=8O >H81:8
9	;O 2KO2;5=8O ?@8G8=K >H81:8 =5>1E>48<K A;54CNI85 A2545=8O:
10	;O 2KO2;5=8O ?@8G8=K >H81:8 =5>1E>48<K A;54CNI85 A2545=8O 8 D09;K:
12	A;8 2K =5 65;05B5 ?@54>AB02;OBL MB8 A2545=8O, =06<8B5 :=>?:C "B<5=0".
13	0H8 D09;K <>3CB A>45@60BL ;8G=K5 A2545=8O.   A;8 2K =5 65;05B5 ?@54>AB02;OBL MB8 A2545=8O, =06<8B5 :=>?:C "B<5=0".
20	&B<5=0
21	&0;55
26	!2545=8O >1 >H81:5
27	!2545=8O >1 >BG5B5
29	&0:@KBL
30	@8;>65=85
31	!>AB>O=85
32	K?>;=O5BAO
33	5 >B25G05B
34	>AAB0=02;8205BAO
35	025@H05BAO
36	5@570?CA:05BAO
37	&>AAB0=>28BL ?@8;>65=85
38	&5@570?CAB8BL ?@8;>65=85
48	&0
49	&5B
57	>?>;=8B5;L=K5 A2545=8O
58	;03>40@8< 70 >B?@02:C >BG5B0 >1 >H81:5!\n\n>A?>;L7C9B5AL ?@82545==>9 =865 AAK;:>9 4;O ?>;CG5=8O A2545=89 > B><, :0: 871560BL B0:>9 >H81:8 2 1C4CI5<.
80	;03>40@8< 70 >B?@02:C >BG5B0 >1 >H81:5! @8=>A8< 8728=5=8O 70 =5C4>1AB20, 2K720==K5 MB>9 >H81:>9.\n\n>?>;=8B5;L=K5 A2545=8O >1 MB>9 >H81:5 ?>:0 >BACBAB2CNB.
83	Microsoft
85	|0 2K?>;=O5B 2>AAB0=>2;5=85 4>:C<5=B>2.
86	|0 7025@H05B @01>BC.
88	B?@02:0 >BG5B0 ?@5@20=0 ?> 70?@>AC ?>;L7>20B5;O.\n\n>A?>;L7C9B5AL ?@82545==>9 =865 AAK;:>9 4;O ?>;CG5=8O A2545=89 > B><, :0: 871560BL B0:>9 >H81:8 2 1C4CI5<.
91	1=0@C65=0 >H81:0 ?@8 CAB0=>2:5 ?@>4C:B0 Microsoft Office. H81:0 <>65B 1KBL CAB@0=5=0 ?CB5< 2>AAB0=>2;5=8O 8;8 ?5@5CAB0=>2:8.
92	|0 - >1=0@C65=0 >H81:0. @8;>65=85 1C45B 70:@KB>. @8=>A8< 8728=5=8O 70 =5C4>1AB20.
93	I5;:=8B5 745AL.
94	;O ?>;CG5=8O 4>?>;=8B5;L=KE A2545=89 >1 MB>9 >H81:5
99	BG5B >1 >H81:5
100	>?>;=8B5;L=K5 A2545=8O
101	&B?@028BL >BG5B
102	&5 >B?@02;OBL
103	&>AAB0=>28BL 4>:C<5=BK 8 ?5@570?CAB8BL |0
104	&5@570?CAB8BL |0
105	&>AAB0=>28BL >B:@KBCN 107C 40==KE 8 ?5@570?CAB8BL |0
106	 01>G85 40==K5 <>3CB 1KBL CB5@O=K.  |0 <>65B ?>?KB0BLAO 2>AAB0=>28BL 8E.
107	A;8 @01>B0 =5 1K;0 70:>=G5=0, @01>G85 40==K5 <>3CB 1KBL CB5@O=K.
108	 01>G85 40==K5 <>3CB 1KBL CB5@O=K.  |0 <>65B ?>?KB0BLAO A60BL 8 2>AAB0=>28BL >B:@KBCN 107C 40==KE.
109	5@5409B5 |0 A2545=8O >1 >H81:5.
110	!>740= >BG5B >1 >H81:5, :>B>@K9 <>65B 1KBL >B?@02;5= 4;O 8A?@02;5=8O |0. -B>B >BG5B 1C45B :>=D845=F80;L=K< 8 0=>=8<=K<.
111	;O ?@>A<>B@0 40==KE, A>45@60I8EAO 2 >BG5B5,
112	&B;04:0
113	A;8 @01>B0 =5 1K;0 70:>=G5=0, @01>G85 40==K5 <>3CB 1KBL CB5@O=K.  |0 <>65B ?>?KB0BLAO 2>AAB0=>28BL 8E.
114	A;8 @01>B0 =5 1K;0 70:>=G5=0, @01>G85 40==K5 <>3CB 1KBL CB5@O=K.
115	A;8 @01>B0 =5 1K;0 70:>=G5=0, @01>G85 40==K5 <>3CB 1KBL CB5@O=K.  |0 <>65B ?>?KB0BLAO 2>AAB0=>28BL 8E.
116	;O ?@>A<>B@0 B5E=8G5A:8E A2545=89 >1 >BG5B5,
117	;O ?@>A<>B@0 ?>;8B8:8 A1>@0 40==KE 2 =B5@=5B5,
118	BG5B >1 >H81:5 A>45@68B A2545=8O > A>AB>O=88 |0 ?@8 2>7=8:=>25=88 >H81:8, 25@A88 >?5@0F8>==>9 A8AB5<K 8 >1>@C4>20=88, =><5@ ?@>4C:B0, :>B>@K9 <>65B 1KBL 8A?>;L7>20= 4;O >?@545;5=8O ;8F5=788, 0 B0:65 IP-04@5A :><?LNB5@0.\n\nK =5 A>18@05< C<KH;5==> 20H8 D09;K, 8<O, 04@5A 8 ;N1K5 4@C385 ;8G=K5 40==K5. 4=0:> >BG5B >1 >H81:5 <>65B A>45@60BL B0:85 A2545=8O, =0?@8<5@ 87 >B:@KBKE D09;>2. %>BO MB8 A2545=8O <>3CB 1KBL ?>B5=F80;L=> 8A?>;L7>20=K 4;O CAB0=>2;5=8O 20H59 ;8G=>AB8, 2 A;CG05 8E ?@8ACBAB28O 2 >BG5B5 >=8 8A?>;L7>20BLAO =5 1C4CB.\n\n!>1@0==K5 40==K5 8A?>;L7CNBAO B>;L:> 4;O CAB@0=5=8O =5?>;04:8. <5NI85AO 4>?>;=8B5;L=K5 A2545=8O 1C4CB 2K40=K ?>A;5 >B?@02:8 >BG5B0. BG5B >B?@02;O5BAO ?> 70I8I5==><C :0=0;C 2 107C 40==KE A >3@0=8G5==K< 4>ABC?>< 8 =5 8A?>;L7C5BAO 2 :><<5@G5A:8E F5;OE.
119	BG5B >1 >H81:5 A>45@68B A2545=8O > A>AB>O=88 |0 ?@8 2>7=8:=>25=88 >H81:8, 25@A88 >?5@0F8>==>9 A8AB5<K 8 >1>@C4>20=88, 0 B0:65 IP-04@5A :><?LNB5@0.\n\nK =5 A>18@05< C<KH;5==> 20H8 8<O, 04@5A 8 ;N1K5 4@C385 ;8G=K5 40==K5. 4=0:> >BG5B >1 >H81:5 <>65B A>45@60BL B0:85 A2545=8O, =0?@8<5@ 2 A>1@0==KE D09;0E 40==KE. %>BO MB8 A2545=8O <>3CB 1KBL ?>B5=F80;L=> 8A?>;L7>20=K 4;O CAB0=>2;5=8O 20H59 ;8G=>AB8, 2 A;CG05 8E ?@8ACBAB28O 2 >BG5B5 >=8 8A?>;L7>20BLAO =5 1C4CB.\n\n!>1@0==K5 40==K5 8A?>;L7CNBAO B>;L:> 4;O CAB@0=5=8O =5?>;04:8. <5NI85AO 4>?>;=8B5;L=K5 A2545=8O 1C4CB 2K40=K ?>A;5 >B?@02:8 >BG5B0. BG5B >B?@02;O5BAO ?> 70I8I5==><C :0=0;C 2 107C 40==KE A >3@0=8G5==K< 4>ABC?>< 8 =5 8A?>;L7C5BAO 2 :><<5@G5A:8E F5;OE.
120	>4?8AL >H81:8
122	 >BG5B 1C4CB 2:;NG5=K A;54CNI85 D09;K:
124	!>45@60=85 >BG5B0 >1 >H81:5
125	 >BG5B 1C4CB 2:;NG5=K A;54CNI85 A2545=8O > ?@>F5AA5:
126	B?@02:0 >BG5B0 >1 >H81:5 7025@H5=0. >4:;NG5=85 : =B5@=5BC <>65B 1KBL 70:@KB>.
127	BG5B 2K?>;=5=
128	&
130	;O >B?@02:8 >BG5B0 =5>1E>48<> ?>4:;NG8BLAO : =B5@=5BC.  @5645 G5< ?@>4>;68BL, 2K?>;=8B5 ?>4:;NG5=85.
131	"@51C5BAO 0:B82=>5 ?>4:;NG5=85 : =B5@=5BC
132	 0745;K @55AB@0:
\n
133	>?88 4>:C<5=B>2 4;O >B?@02:8:
\n
134	>?88 D09;>2:
\n
135	!2545=8O > 25@A8OE D09;>2:
\n
136	 57C;LB0BK 70?@>A0 WQL:
\n
137	"@51CNBAO 4>?>;=8B5;L=K5 40==K5, >?8AK20NI85 A>AB>O=85 ?@8;>65=8O.  >BG5B <>3CB 1KBL 2:;NG5=K 1>;LH85 D@03<5=BK 8A?>;L7C5<KE D09;>2, ?@8 MB>< >B?@02:0 MB8E 40==KE G5@57 <54;5==>5 A>548=5=85 <>65B 70=OBL 4>AB0B>G=> <=>3> 2@5<5=8.
138	>43>B>2:0 >BG5B0 >1 >H81:5
139	BG5B >1 >H81:5 ?>43>B>2;5=
140	Windows =5 <>65B ?5@59B8 2 64CI89 @568<, ?>A:>;L:C 2 |0 2>7=8:;0 >H81:0, B@51CNI0O 2=8<0=8O ?>;L7>20B5;O. 5@54 ?5@5:;NG5=85< :><?LNB5@0 2 64CI89 @568< =5>1E>48<> 70:@KBL 2A5 480;>3>2K5 >:=0, >B=>AOI85AO : MB>9 >H81:5.
141	#?@02;5=85 M=5@3>?8B0=85<
142	B?@02:0 >BG5B0 >1 >H81:5 1K;0 ?@5@20=0. >4:;NG5=85 : =B5@=5BC <>65B 1KBL 70:@KB>.
143	!>740= >BG5B >1 >H81:5, :>B>@K9 2K <>65B5 >B?@028BL =0<. -B>B >BG5B 1C45B :>=D845=F80;L=K< 8 0=>=8<=K<.
144	0